Some months ago, my broadband was playing up. One of the gents at Canterbury Hi FI advised a device which uses my domestic wiring to transmit broadband to my excellent Sony tv, previously supplied... See more
Company replied
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See what reviewers are saying
Excellent experience, bought LS50 Metas and WiiM Streaming AMP. Wil was extremely helpful had LS50 setup in demo room ready for appointment and we exchanged Speakers and Amps, also covered pro’s / c... See more
Company replied
Our initial visit to enquire about a turntable, amp and speakers could not have gone smoother. Resurrecting our vinyl collection, after 45 years stored away, was our plan. Being able to hear the so... See more
I’m almost totally deaf and rely on cochlear implants to hear anything Over many years this business has been a great help, first with Sennesheiser head phones, and now with getting my Sony TV to... See more
Company replied
Company details
- Audio Visual Equipment Supplier
- Electronics Store
- Hi-fi shop
- Home Theater Store
- Home Audio Store
- TV store
Written by the company
Canterbury HiFi is an independent specialist Hi-Fi and Audio Visual retailer, trading for 50+ years in the historic city of Canterbury, Kent. We pride ourselves on our friendly, relaxed and honest customer service. • Knowledgeable & experienced staff • Demonstration facilities in-store • Comprehensive delivery & installation services
Contact info
Unit 1, St Georges Centre, CT1 1UL, Canterbury, United Kingdom
- 01227765315
- sales@canterburyhifi.co.uk
- canterburyhifi.co.uk
4.9
Excellent
108 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff at the store where very…
The staff at the store where very helpful they kept me up to date with my order and where very polite
January 5, 2024
Reply from Canterbury HiFi
Dear Simon,
Thank you for your 5-star review and kind words. We really appreciate you taking the time to leave us a review and passing on your positive shoppiung experience.
Best regards, Canterbury HiFi.
Great customer experience.
I was outside of the delivery area. The shop assistant guided me to through how to order and then provide a separate cost for delivery. It was particularly helpful as the item I wanted was out of stock almost everywhere else in the country!
January 2, 2024
Reply from Canterbury HiFi
Dear Anonymous,
Thank you for your 5-star review and kind words. We really appreciate you taking the time to leave us a review and passing on your positive shopping experience.
Best regards, Canterbury HiFi.
Helpful support when delivery was…
Helpful support when delivery was causing a problem. Polite staff
January 1, 2024
Reply from Canterbury HiFi
Thanks for the kind words Colin. Glad it finally arrived. Enjoy.
Great service from the team at Canterbury HiFi
Great service from the team at Canterbury HiFi , big shout out to Stuart for spending time and guiding me to the ( Correct ) purchase decision at a competitive price , couldn’t be more satisfied with the KEF LS50 Wireless 2 speakers, keep up the good work guys.
December 23, 2023
Unprompted review
Reply from Canterbury HiFi
Dear Mark,
Thank you for your glowing 5-star review and kind words! We really appreciate the feedback and for passing on your positive shopping experience. Enjoy your new KEF LS50WII speakers!
Best regards, Canterbury HiFi.
Fantastic retailers
Fantastic retailers! Highly knowledgeable and helpful people - nothing was too much trouble.
Don't bother going anywhere else!
November 25, 2023
Unprompted review
Reply from Canterbury HiFi
Dear David, many thanks for taking the time to write us a review, we really apprieciate your kind words. We look forward to helping you again in the future.
Best regards, Canterbury HiFi.
Very helpful and knowledgeable staff.
Very helpful and knowledgeable staff.
The items of interest were set up in a room for us to play our own records and CDs.
Excellent all round service.
November 7, 2023
Unprompted review
Reply from Canterbury HiFi
Thank you for the kind review Roger. We pride ourselves on customer service, so are glad your experience was a good one.
To have a one to one personal touch…
To have a one to one personal touch when buying a sound system is rare these days. Canterbury hifi give that. An honest knowledgeable personal touch, prices are comparable with major online retailers. This is a shop to go to. I couldn’t recommend it more. Five stars all the way.
November 2, 2023
Unprompted review
Reply from Canterbury HiFi
Dear Andrew, Thank you for taking the time to write us a fantastic, glowing 5-star review! We really appreicate your kind words and for passing on your experience for others to read.
Best regards, Canterbury HiFi.
Top shop
Top shop top chap top quality nuff said but the diamonds are rocking Stuart many thanks-Michael
October 26, 2023
Reply from Canterbury HiFi
Dear Alistair,
Thank you for taking the time to write us a great review, we appreciate your kind words. Keep on rocking to your Wharfedale Diamond speakers.
Best regards, Canterbury HiFi.
Excellent Service
I called with some questions about b-stock speakers from their site and they were able to take a look at them and answer everything straight away, even though I caught them at closing time. The next morning, got a shipping quote for me (I don't live nearby) and then arranged the courier as soon as I'd purchased. I'm very happy with the new speakers, they're fantastic, but even more pleased to have found such a great shop!
October 27, 2023
Unprompted review
Reply from Canterbury HiFi
Thanks for the kind words Glenn. We are delighted that you found dealing with us a pleasant experience. Enjoy your new speakers.
Reply from Canterbury HiFi
Thanks for the kind words Iain. Enjoy your new speakers.
Great friendly service and very…
Great friendly service and very efficient. Really appreciated. Thank you.
Kindest regards
October 6, 2023
Unprompted review
Reply from Canterbury HiFi
Dear Hamid, Thank you for your 5-star review and kind words, we appreciate you passing on your experience for others to read.
Best regards, Canterbury HiFi.
Great service
I accidentally ordered click and collect when I meant to get my product delivered. They called me a few minutes after I'd ordered, seeing how far away I was to confirm and they organised delivery for me. It was all very pleasant and efficient.
September 15, 2023
Reply from Canterbury HiFi
Dear Ellis,
Thank you for 5-star review, we appreciate your kind words. It's always good to hear great feedback from our customers.
We look forward to helping you again.
Best regards, Canterbury HiFi.
Reply from Canterbury HiFi
Dear Mr Wright,
Thank you for your 5-star review and kind words. We love hearing back from our happy customers, we apprecaite you taking the time to leave us a review.
We look forward to helping you again.
Best regards, Canterbury HiFi.
The gold standard
The gold standard of small independent stores - they only sell quality products, they always fully explain functionality of the products, price is totally competitive. End of.
August 22, 2023
Unprompted review
Reply from Canterbury HiFi
Dear Alex,
Thank you for your 5-star review! And for your kind words. We really appreciate you taking the time to pass on your thoughts and your great experiences with us for others to read.
Best regards, Canterbury HiFi.
Excellent customer service
Excellent customer service from start to finish. Stuart went above and beyond setting up our television and explaining various options available to us. Wouldn’t hesitate to recommend Canterbury HiFi.
September 25, 2023
Unprompted review
Reply from Canterbury HiFi
Dear Susan,
Thank you for taking the time to write us a great review! We really appreciate your kind words and for passing on your great experience for others to read. We hope your new TV brings you many happy hours of viewing pleasure.
Best regards, Canterbury HiFi.
Delivery by 3rd party (requested by…
Delivery by 3rd party (requested by myself) caused a few problems but staff at "Canterbury HiFi" chased up delivery progress and kept me informed regarding delivery!
September 14, 2023
Reply from Canterbury HiFi
Dear Kelvin,
Thank you for your 5-star review and kind words. We appreciate you passing on your positive shopping experience, we always want to deliver the best service we can. We hope you enjoy your new HiFi item.
Best regards, Canterbury HiFi.
A pleasure to deal with and excellent…
A pleasure to deal with and excellent prices for b-stock especially. Such a shame the Kef speaker wasn't the right fit with my setup! Fast delivery as I'm not local and easy returns process. Will definitely use again.
September 16, 2023
Unprompted review
Reply from Canterbury HiFi
Dear Abraham,
Thank you for 5-star review and kind words. We appreciate you taking the time to pass on your positive shopping experience. We look forward to helping you again.
Best regards, Canterbury HiFi.
A nice friendly and efficient service.
A nice friendly and efficient service.
Thank you.
September 14, 2023
Reply from Canterbury HiFi
Dear Stephen,
Thank you for your 5-star review and kind words. We appreciate you taking the time to pass on your positive shopping experience.
Best regards, Canterbury HiFi.
Excellent price and customer service.
August 31, 2023
Reply from Canterbury HiFi
Dear Charles,
Thank you your 5 star review, we appreciate your kind words and for passing on your positive experience.
Best regards, Canterbury HiFi.
Perfect. 👍
Excellent customer service & a superb product (Ruark MR1 Mk2 speakers) at a great price.
Proper Hi-Fi retailer, highly recommended.
August 15, 2023
Reply from Canterbury HiFi
Thanks Steve. Glad we met your expectations. Enjoy your new Ruark's.
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