Some months ago, my broadband was playing up. One of the gents at Canterbury Hi FI advised a device which uses my domestic wiring to transmit broadband to my excellent Sony tv, previously supplied... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Some months ago, my broadband was playing up. One of the gents at Canterbury Hi FI advised a device which uses my domestic wiring to transmit broadband to my excellent Sony tv, previously supplied... See more
Company replied
Excellent experience, bought LS50 Metas and WiiM Streaming AMP. Wil was extremely helpful had LS50 setup in demo room ready for appointment and we exchanged Speakers and Amps, also covered pro’s / c... See more
Company replied
Our initial visit to enquire about a turntable, amp and speakers could not have gone smoother. Resurrecting our vinyl collection, after 45 years stored away, was our plan. Being able to hear the so... See more
I’m almost totally deaf and rely on cochlear implants to hear anything Over many years this business has been a great help, first with Sennesheiser head phones, and now with getting my Sony TV to... See more
Company replied
Canterbury HiFi is an independent specialist Hi-Fi and Audio Visual retailer, trading for 50+ years in the historic city of Canterbury, Kent. We pride ourselves on our friendly, relaxed and honest customer service. • Knowledgeable & experienced staff • Demonstration facilities in-store • Comprehensive delivery & installation services
Unit 1, St Georges Centre, CT1 1UL, Canterbury, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Canterbury hifi were brilliant from the start to the finish. I wanted to create a cinema room and needed guidance to help me purchase all the right gear. They were always happy to help and having a shop local to me is so valuable. We are so pleased with the end result, it's amazing! I'll be back again!

Reply from Canterbury HiFi
Emailed Canterbury Hifi for a Project Power Box S3. Will replied that he had one and for next day delivery.
I said yes please and it arrived as stated. Can’t recommend Canterbury Hifi and Will enough.

Reply from Canterbury HiFi
Great service from the team! They were friendly, helpful and knowledgeable! Good quality products at a range of prices to suit whatever you might be looking for.
Thanks gents, now enjoying all the music I hadn’t listened to for ages!!

Reply from Canterbury HiFi
Two new TV's and speakers and loads of additional help with the wiring - Stuart et al turned up on time and installed everything as requested.
Excellent :)

Reply from Canterbury HiFi
Great, prompt service. Arrived well packed and earlier than expected. Would definitely recommend.

Reply from Canterbury HiFi
Stuart arrived this morning to connect and set up my speaker and I could not of asked for a better service.He not only did his job very proficiently he showed a great deal of patience in helping me understand.

Reply from Canterbury HiFi
Will, walked me through the details of my purchase helping in every way possible, which was reflected in a first class delivery

Reply from Canterbury HiFi
Fantastic experience using the new vinyl cleaning service. They have a state of the art Pro-Ject VC-S3 record cleaning machine that cleans up old vinyl into sounding brand new. It works wonders! You can get it done while you wait and takes no time at all.
Canterbury HiFi really are a class above. Great range of A/V equipment, really helpful and knowledgable staff and great value. Thoroughly recommend.

Reply from Canterbury HiFi
Really excellent service! Staff were very knowledgeable about all their products and offered really great advice. I purchased a new amplifier and very happy with it. They are far better than their larger competitors and I will certainly return.

Reply from Canterbury HiFi
I have bought hi fi kit 4 times from Canterbury Hi Fi over the last few years. On each occasion I found the staff very helpful, well informed about the products they sell and willing to take the time in demonstrating the kit to make sure I got what was right for me. I have just bought a pair of Meze earphones from them which I am very pleased with. A mid price pair that are great value for money. You can also go in for advice at any time and there is no pressure to make a purchase.

Reply from Canterbury HiFi
You only find out how good a company is when things don’t quite go according to plan. I made the mistake purchasing an item which was too large to fit. Canterbury hifi exchanged it for a replacement item in a weekend sale at a very good price and refunded the difference with no problems whatsoever.

Reply from Canterbury HiFi
Canterbury HiFi provided us with an incredible sound system. They were very responsive to questions about delivery, and answered all of our queries relating to setup. Highly recommended!

Reply from Canterbury HiFi
Great bargain, courteous and friendly communication, prompt delivery

Reply from Canterbury HiFi
Very good experience. It was a graded B product and I wanted some photos of why and i got them and an explanation quickly.
Purchase was quick and delivery reasonably priced and I got the items 2 day later.

Reply from Canterbury HiFi
Popped into here looking to update my 30 year old well loved hifi. A great array of kit is on display in the showroom and I had already been googling what I wanted , which they had in stock. The salesman politely ask me if I needed help and very expertly answered my questions on my shortlist. He then offered to fire up the amp and speakers I was looking looking to buy in their demo room. This helped greatly to form an opinion on exactly what I wanted and the salesman also demonstrated a few options to help with my budget. Great service . Needless to say I came out of the shop with a new setup that I am confident I will enjoy. They also very kindly carried the array of boxes to my car, which was parked in the handy car park on site. Great buying experience with good knowledge, great kit and helpful staff . Perfect.

Reply from Canterbury HiFi
This morning Phil came to our house and set up our Ruark 5. I should explain that we are pensioners and not very tech savvy! However, he was extremely patient, set everything up and carefully explained how to use all the different functions. We now have a superb sound system - CD player, internet and DAB radio, and phono. We understand it all and can even bluetooth from our iphones!! We are very happy pensioners and delighted with the service we have received. If you, like us, are not up to speed with modern technology, Canterbury Hi-Fi is the place to go. You won’t be disappointed.

Reply from Canterbury HiFi
I cannot praise them enough, I was having problems with my system & needed to replace some components, it was so refreshing to speak to someone who knows what they are talking about & is patient enough to help sort it out and not just trying to sell you something that’s not needed, they went out of their way to sort out the equipment I needed. Thank you Will & colleague.

Reply from Canterbury HiFi
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.