Some months ago, my broadband was playing up. One of the gents at Canterbury Hi FI advised a device which uses my domestic wiring to transmit broadband to my excellent Sony tv, previously supplied... See more
Company replied
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Some months ago, my broadband was playing up. One of the gents at Canterbury Hi FI advised a device which uses my domestic wiring to transmit broadband to my excellent Sony tv, previously supplied... See more
Company replied
Excellent experience, bought LS50 Metas and WiiM Streaming AMP. Wil was extremely helpful had LS50 setup in demo room ready for appointment and we exchanged Speakers and Amps, also covered pro’s / c... See more
Company replied
Our initial visit to enquire about a turntable, amp and speakers could not have gone smoother. Resurrecting our vinyl collection, after 45 years stored away, was our plan. Being able to hear the so... See more
I’m almost totally deaf and rely on cochlear implants to hear anything Over many years this business has been a great help, first with Sennesheiser head phones, and now with getting my Sony TV to... See more
Company replied
Canterbury HiFi is an independent specialist Hi-Fi and Audio Visual retailer, trading for 50+ years in the historic city of Canterbury, Kent. We pride ourselves on our friendly, relaxed and honest customer service. • Knowledgeable & experienced staff • Demonstration facilities in-store • Comprehensive delivery & installation services
Unit 1, St Georges Centre, CT1 1UL, Canterbury, United Kingdom
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Helpful, friendly and knowledgable staff.
They were happy to advise and there was no obligation to purchase.
I would recommend this company.

Reply from Canterbury HiFi
Great customer service and quality products. My old Denon system was 33 years old and very tired! They made product recommendations, came to the house to see where the Hifi was sited to ensure recommendations were appropriate and then installed everything for me - amplifier, CD player, phono & Sonos port. We talked about speaker upgrade and they brought a pair to the house to try but I then decide to stay with what I had. Installation visit 2 people for 1.5 hours for which I was happy to pay their £75 fee. Well worth it. Thoroughly recommend this business and will be going to them for my TV when that needs replacing. If we don't support businesses like these we will only have ourselves to blame when we can't get good professional advice & support.

Reply from Canterbury HiFi
Very helpful advice, good products at good prices.

Reply from Canterbury HiFi
Recently purchased a new HiFi system. last one was 30yrs ago. Will was great, very patient and helped me select a really great system. Never felt rushed or pressured. Thank you,

Reply from Canterbury HiFi
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