Some months ago, my broadband was playing up. One of the gents at Canterbury Hi FI advised a device which uses my domestic wiring to transmit broadband to my excellent Sony tv, previously supplied... See more
Company replied
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See what reviewers are saying
Excellent experience, bought LS50 Metas and WiiM Streaming AMP. Wil was extremely helpful had LS50 setup in demo room ready for appointment and we exchanged Speakers and Amps, also covered pro’s / c... See more
Company replied
Our initial visit to enquire about a turntable, amp and speakers could not have gone smoother. Resurrecting our vinyl collection, after 45 years stored away, was our plan. Being able to hear the so... See more
I’m almost totally deaf and rely on cochlear implants to hear anything Over many years this business has been a great help, first with Sennesheiser head phones, and now with getting my Sony TV to... See more
Company replied
Company details
- Audio Visual Equipment Supplier
- Electronics Store
- Hi-fi shop
- Home Theater Store
- Home Audio Store
- TV store
Written by the company
Canterbury HiFi is an independent specialist Hi-Fi and Audio Visual retailer, trading for 50+ years in the historic city of Canterbury, Kent. We pride ourselves on our friendly, relaxed and honest customer service. • Knowledgeable & experienced staff • Demonstration facilities in-store • Comprehensive delivery & installation services
Contact info
Unit 1, St Georges Centre, CT1 1UL, Canterbury, United Kingdom
- 01227765315
- sales@canterburyhifi.co.uk
- canterburyhifi.co.uk
4.9
Excellent
108 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bargain Price !
Bargain basement price on What HiFi Award winning B&W Speaker…..
Expedited low cost shipping (as we live upt North tha nose!)
Excellent service - A+++++
Thought it was Christmas in May!
What more can I say?
May 10, 2023
Reply from Canterbury HiFi
Dear Ian, thank you for taking the time to write us a great review, we appreciate your kind words and for passing on your positive experience. We hope you enjoy your B&W speaker.
Best regards, Canterbury HiFi.
My Vinyl Renaissance
Having bought new turntable from Canterbury HiFi around 6 months ago, I returned to explore my options for a new amp and speakers. Once again Stuart was on hand to assist. Having discussed what I was looking for, he set up an amp and a pair of speakers in the demo room. I'd taken along a few albums to road test so I could benchmark them against my current set up. Three pairs of speakers and almost two hours later, I took the plunge, caned the plastic and left (very excited) with a car full of huge boxes. A big shout out to Stuart who took the time to explain everything while I tortured him with my choice of music. There was no pressure, just concise advice and buckets of patience - he's a legend! I can absolutely recommend Canterbury HiFi. A great store with stellar service. Check them out. You won't be disappointed.
April 19, 2023
Unprompted review
Reply from Canterbury HiFi
Dear Chris,
Wow, what a review! Thank you for kind words and for taking the time to pass on the great experience you received.
We hope your new amp and speakers bring you many happy hours of musical bliss, Enjoy. We look forward to helping you again in the future.
Best regards, Canterbury HiFi.
As advertised and promt delivery
March 26, 2023
Reply from Canterbury HiFi
Dear Rajeev,
Many thanks for your 5 star review and kind words.
Best regards, Canterbury HiFi.
Excellent Company
Excellent Company - highly recommended! Great product, very helpful and knowledgable customer service
March 27, 2023
Reply from Canterbury HiFi
Thanks Toni. Great to have you as a customer. Hope you enjoy the Amp.
Excellent
Have always bought all my Tv and Hi Fi equipment from them. The personal service is excellent. The sales team are very knowledgeable of all their products and prices are excellent. Would highly recommend.
March 24, 2023
Unprompted review
Reply from Canterbury HiFi
Dear Sue,
Thank you for taking the time to write us a great review, we appreciate your kind words and for passing on your positive experience(s)
We look forward to helping you again.
Best regards, Canterbury HiFi.
Very acurate and very good…
Very acurate and very good professionals.They are competent and quite knowledgeable giving you good advise and perfect prices as well.Happy with all of my purchases.Recommend 100%.Thank you!
March 8, 2023
Reply from Canterbury HiFi
Thank you for the kind review Galin. We hope you enjoy your new speakers.
Really happy with Canterbury Hifi
Really happy with Canterbury Hifi - they are a friendly bunch, don't talk down or "mansplain". I called before I visited, explained what I was looking for (turntable and speakers) and when I visited, within 10 mins I'd made a purchase. I love
They know their stuff!
March 20, 2023
Unprompted review
Reply from Canterbury HiFi
Dear Carol,
Thank you for taking the time to leave us a great review! We appreciate your kind words and for passing on your positive experience for others to read. We hope your new turntable system brings you many happy hours of listening.
Best regards, Canterbury HiFi.
What a great service
What a great service
Brought a new Amp, salesman was excellent, discuss my system, my requirements and went through 2 or 3 options
Can’t fault anything
Wow - Stoned Love my 1st Single I played don system - blew my socks off
Thanks
March 18, 2023
Unprompted review
Reply from Canterbury HiFi
Dear Lee,
Thank you very much for taking the time to write us a great review and for passing on your positive experience. We hope your new amplifier brings you many happy hours of listening.
Best regards, Canterbury HiFi.
Extremely helpful
Extremely helpful. Able to advise on specific technical regarding hang mounting concept 30 speakers, sent photographs of the underside of a speaker as well as contacting the manufacturers to enquire about a specific speaker mounting query.
March 8, 2023
Unprompted review
Reply from Canterbury HiFi
Dear PB,
Many thanks for taking the time to write us a great review and sharing your positive experience. We always aim to deliver that bit of extra service and support to all of our customers.
Best regards, Canterbury HiFi.
Great local Hifi store
Concept 30 speakers and stands. Excellent service & always the best price. Great local Hifi store. Thanks Wil & Stuart
March 4, 2023
Unprompted review
Reply from Canterbury HiFi
Thanks for finding us, and taking the time to leave a review. Hopefully we'll see you again soon.
Record deck upgrade
Purchased a Project Debut Carbon Evo record deck last week. Thank you for the invaluable advice regarding setup and compatibility. Lovely to have a real shop staffed by helpful people who know what they are talking about and to be able to take the item home with me straight away. The deck sounds superb and looks great.
February 20, 2023
Unprompted review
Reply from Canterbury HiFi
Dear Mr Spears,
We thank you for taking the time to write us a great review and for helping share your positive experience with others. We hope your new Pro-Ject turntable brings you many happy hours of record listening.
Best regards, Canterbury HiFi.
Excellent customer service
Will was excellent to deal with, and the product arrived very quickly and in tip top shape.
Would definitely shop with them again.
February 14, 2023
Reply from Canterbury HiFi
Thank you for the kind review Simon. We are happy you like your new product, and look forward to doing business again sometime soon.
Top grade service!!
I had a great experience with Canterbury Hifi . A super professional organisation. They hooked me up with a great deal. Highly recommended!!
February 11, 2023
Reply from Canterbury HiFi
Thank you Robbie for finding the time to leave us a review. We hope you enjoy your new cd transport.
Mojo 2
Excellent service...rang and organised postage with Stuart..lovely guy...
Mojo 2 was discounted by £100.. price is excellent..
Big thanks and would definitely recommend to anyone looking to buy a good piece of kit...
Cheers guys..Will definitely purchase from here again.
February 15, 2023
Reply from Canterbury HiFi
Dear Michael,
Thank you for taking the time to write us a great review, we appreciate your kind words. We hope your new Mojo 2 brings you may happy hours of music listening. We look forward to helping you again in the future.
Best regards, Canterbury HiFi.
Best in the Area
Purchased TV and Sonos sound system from the company. They took time with me to make sure that I selected the system that was right for me, with no pressure. They are thoroughly professional and friendly, they also came to my house and installed the system making sure everything was working before they left.
You can go to other branded retailers, but you definitely won't find better service than here.
Will use again
February 16, 2023
Unprompted review
Reply from Canterbury HiFi
Many thanks for the review. We pride ourselves on customer service, so are pleased you took time to write us few kind words.
It was a pleasure to do business with…
It was a pleasure to do business with the very professional and extremely knowledgeable staff
February 15, 2023
Unprompted review
Reply from Canterbury HiFi
Many thanks for the kind review. We hope you enjoy your equipment for years to come.
Thank you again guys
Thank you again guys. Your advice is always excellent. We know what we want and you point us in the right direction. This is why we come back to you.
February 14, 2023
Unprompted review
Reply from Canterbury HiFi
Thank you for the kind review.
Superb level of service once again
Superb level of service once again! As always, Will was very prompt and professional in dealing with my purchase. I would highly recommend that you use this top class retailer.
February 2, 2023
Reply from Canterbury HiFi
Thank you for your kind review Perry. We love a returning customer.
Happy grade B discount purchase
The grade B discounted surround speakers were in more than good enough condition. Very happy.
February 3, 2023
Reply from Canterbury HiFi
Dear John,
Thank you for taking the time to review us & for your kind words. We hope you enjoy your new speakers.
Best regards, Canterbury HiFi.
Great Experience
Saw a promotion on the website, however discovered that delivery option not included for my area. Phoned up and spoke to Wil. What an amazing guy - he explained what to do, checked for delivery pricing and organised delivery super quickly once I accepted. My goods arrived very well wrapped and in good order. Thank you Wil.
February 2, 2023
Unprompted review
Reply from Canterbury HiFi
Thank you for the glowing review Marco. We hope you enjoy your new speakers.
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