Canterbury Motoring World 

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Rated 5 out of 5 stars

Good afternoon Jamie the sales man made a great impression when we arrived at CMW and made us feel welcome in all aspects he let us test drove 2 cars prior purchasing one and when we decided on th... See more

Company replied

Rated 5 out of 5 stars

Absolutely professional and knowledgeable. They treated me like a 20k client even though I only bought a 5k car. Really good with me being a single woman buyer, transactions were carried out effortl... See more

Company replied

Rated 5 out of 5 stars

bought our Hyundai i20 from Canterbury Motoring World (CMW) last year, and the experience with Aaron and his team was excellent. Today, I returned to CMW for the car’s MOT, and once again, the service... See more

Company replied

Rated 5 out of 5 stars

First class service on purchase of my BMW 318D Sport from Canterbury Motoring World. Arran & all the staff very curtious & helpful. Couldn't ask for a better service when buying a used car. Highl... See more

Company replied

Company details

  1. Car Dealer

Written by the company

Welcome to Canterbury Motoring World, where we stock a fantastic range of quality used cars from a wide range of manufacturers across Kent


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All reviews

(886)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I travelled 100 miles to buy my car

I travelled 100 miles to buy my car. Definitely, was not disappointed the car was as described. Staff were really friendly and helpful.

April 25, 2024
Canterbury Motoring World logo

Reply from Canterbury Motoring World

Good morning Mrs Wood thank you so much for taking the time to leave this positive feedback regarding your recent purchase from CMW Canterbury. Wishing you many years of happy motoring in your new car on behalf of all the CMW team.

Rated 5 out of 5 stars

Very polite

Very polite, very helpful really happy with my car would recommend them to anyone

April 5, 2024
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Reply from Canterbury Motoring World

Good afternoon Mr Lowther thank you for taking the time to leave this Positive feedback regarding your recent experience purchasing a vehicle from CMW Canterbury.

Rated 5 out of 5 stars

Very helpful & friendly from start to…

Very helpful & friendly from start to finish, even getting the car at the back of the grid out so we could have a test drive. Cute dog kept us company too.

April 13, 2024
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Reply from Canterbury Motoring World

Thank you for taking the time to leave this positive feedback , we hope that you enjoy your new vehicle purchased from CMW Canterbury.

Rated 5 out of 5 stars

Customer Review

Very pleased with the service. Car was in very good condition and pleased with the overall performance of the company. Staff were very knowledgeable and extremely helpful.

April 12, 2024
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Reply from Canterbury Motoring World

Good morning thank you so much for taking the time to leave this positive feedback regarding your recent experience purchasing a vehicle from CMW Canterbury.

Rated 5 out of 5 stars

Helpful, friendly staff

Jamie who works in the showrom was helpful and not pushy at all.
The manager was also very helpful, Jamie arranged a longer test drive so that my dad (who isn't as mobile as he once was) could look over the car we were interested in.

April 20, 2024
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Reply from Canterbury Motoring World

Good morning Mrs T thank you for taking the time to leave this feedback, we are pleased to of been service. Jamie will be made aware of your comments.

Rated 4 out of 5 stars

Happy Customer

I first contacted CMW regarding a car that had only just arrived at their showroom. For a reasonable fee, they were able to reserve the car prior to my 3hr journey. They even collected and dropped me off at the local train station. I was given the opportunity to test drive the car, they offerred me a 3month warranty and shared a significant amount of HPI search information to reassure me.

April 18, 2024
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Reply from Canterbury Motoring World

Good morning thank you for taking the time to leave this Positive feedback ,Thank you for choosing CMW Canterbury to purchase your new vehicle.

Rated 5 out of 5 stars

Car purchase

I was dealt with by Jamie. Who was very helpful and friendly. He answered all my questions i did not feel pressured at any point of sale. There was a couple of little bits that i addressed when purchasing the car. Which was all sorted for when I picked it up. I would highly recommend

April 21, 2024
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Reply from Canterbury Motoring World

Good morning thank you so much for taking the time to leave this feedback regarding your recent purchasing experience from CMW Canterbury. Jamie will be made aware of your comments.

Rated 5 out of 5 stars

Great selection and service.

Aaron and Jamie listened to all my requirements and gave me a number of options to choose from and the freedom without any pressure to look at the vehicles on my own without any pressure.
Gave a Great price on my part exchange and the hand over to my new car was smooth and quick.
Finally offered me peace of mind with a run through of the new controls also supplied with the warranty on my new pride and joy.
Thanks again.

April 14, 2024
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Reply from Canterbury Motoring World

Thank you for taking the time to leave this feedback regarding your recent purchase from CMW Canterbury, wishing you many years of happy motoring on behalf of all the CMW team.

Rated 5 out of 5 stars

Very helpful even when busy honest…

Very helpful even when busy honest people

April 5, 2024
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Reply from Canterbury Motoring World

Good morning Mr Davey thank you very much for this kind feedback, wishing you many years of happy motoring on behalf of all the CMW team with the vehicle that you recently purchased from CMW Canterbury.

Rated 5 out of 5 stars

Great service

Smooth transaction. Really helpful when choosing which car to get. Friendly and very helpful, would definitely recommend.

April 6, 2024
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Reply from Canterbury Motoring World

Good morning Mrs Sharp thank you for taking the time to leave this generous feedback, wishing you many years of happy motoring in the vehicle that you recently purchased from CMW Canterbury.

Rated 5 out of 5 stars

Nice friendly welcome and good service

Nice friendly welcome and good service
and reliable vehicles
Thanks

April 4, 2024
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Reply from Canterbury Motoring World

Good morning Mr Wijesekera
Thank you for taking the time to leave this very kind feedback. we hope that you have many years of happy motoring with the vehicle that you recently purchased from CMW Canterbury.

Rated 5 out of 5 stars

Very quick and easy process

Was very quick and easy. Jamie was amazing very kind and helpful was very patient especially with me as I have a brain injury and 3 autistic children.

April 5, 2024
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Reply from Canterbury Motoring World

Good morning Kayleigh thank you so much for taking the time to leave this kind feedback, I will make sure that Jamie is made aware of your comments. We hope that you and your family enjoy your new vehicle.

Rated 5 out of 5 stars

exceptional experience

exceptional experience. very good vehicle. no problems so far. everything was above par. would recommend.
they answered all our questions, very patient with us and made making the right decision easier

March 30, 2024
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Reply from Canterbury Motoring World

Good morning Priscillah thank you so much for this kind feedback we hope that you have many years happy motoring with your vehicle recently purchased from CMW Canterbury.

Rated 5 out of 5 stars

Very helpful salesman..

Very helpful salesman... Jamie
Seamless purchase and everything done we required when purchasing our car
When we thought we had an issue with car couldn't have been more helpful
Will definitely recommend
Thank you

March 23, 2024
Rated 5 out of 5 stars

This is my second time buying a car…

This is my second time buying a car from Canterbury Motoring World & I have found that the personnel I have dealt with to be helpful, professional & courteous
Time was taken to explain the aspects of the car I chose to buy.

March 27, 2024
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Reply from Canterbury Motoring World

Good morning Diane thank you for taking the time to leave this kind feedback ,another thank you for your continued support. Wishing you many more years of happy motoring with the vehicle that you purchased from CMW Canterbury.

Rated 1 out of 5 stars

Terrible after sales customer service and faulty car back on forecourt

Purchased a BMW 118D sport and within 4 days a problem with it automatically braking when going over 50mph started - no brake lights came on, so clearly very concerned.
Called the office first thing the following morning requesting they take it in and look at it and explained that we would need a courtesy car - spoke to two different salesman - one who had no customer service skills and the other who was rude - explaining that he had no courtesy cars but if he had a magic wand he would wave it and get me one. When I said I was disgusted with the customer service he asked why and then continued to speak over me when I tried to respond.
I have now taken the BMW back and received a full refund - will not be returning!
Update 28/03/24 - Car is straight back on forecourt for £500 more than we purchased it for - BEWARE - manager told me mechanic couldn’t look at problem until after Easter Bank holiday but it is straight back on sale - BMW 1 Series 118D M Sport - White - LF14 HWR

March 27, 2024
Unprompted review
Canterbury Motoring World logo

Reply from Canterbury Motoring World

Good morning thank you for your feedback .We wish you well with your onward purchase.

Rated 5 out of 5 stars
Canterbury Motoring World logo

Reply from Canterbury Motoring World

Good morning Mr Webb thank you for taking the time to leave this positive feedback, hope you have many years of happy motoring with the vehicle you purchased from CMW Canterbury.

Rated 5 out of 5 stars

Quick and easy fantastic service

Quick and easy fantastic service

March 14, 2024
Canterbury Motoring World logo

Reply from Canterbury Motoring World

Good morning Ricky thank you for taking the time to leave this feedback, we hope that you enjoy your new vehicle purchased from CMW Canterbury.

Rated 5 out of 5 stars

All the staff were so helpful

All the staff were so helpful

March 2, 2024
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Reply from Canterbury Motoring World

Good morning Mr Evans thank you for taking the time to leave this kind feedback, we hope that you enjoy your new vehicle.

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