There are many positive things about this company, such as their good rates and good AM rating. I found out the area of the customer portal under transaction is for withdrawals, and not to view the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No agent required, easy online application, good rates! I've gotten two annuities from Canvas so far. Very Best Regards, Tom Scott 🗽 Author of Stack the Legal Odds in Your Favor ● Speaker ● World... See more
Company replied
It is designed for the individual annuity buyers. Also no middle hiding fee for the contract process. The customer no need to pay the commission fee for the deal. Also the simple MYGA products are hel... See more
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Of the reviews I have read, I found the complaints were targeted to the application process. I did not have any problems, followed it step by step. Only had to call about 1 issue that was totally my m... See more
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Company details
About Canvas Annuity
Written by the company
Simple, people-first process and great rates.
Apply Now
Canvas offers modern annuities that provide guaranteed rates, flexible terms, and commission-free returns.
Find Out More
Meet our Licensed Reps
The Canvas Way
Written by the company
- Making saving for tomorrow simple and stress-free by offering simple products paired with modern technology, and working with trusted industry partners.
Contact info
7272 E Indian School Rd, Suite 100, Scottsdale, 85251, United States
- (888) 970-3556
- contact@canvasannuity.com
- canvasannuity.com
4.4
Excellent
454 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Home Style Service in the age of AI
Canvas agent was so patient and helpful assisting my wife and me with completing the on line application for a 7 year future fund MYGA. With out his assistance we probably would not have succeded. Please give special recongnition to this agent. I personally would like to reward him.
May 22, 2026
Unprompted review
Reply from Canvas Annuity
Thank you so much for taking the time to share this experience, Silvio! We love hearing stories like yours, and we are so glad our agent was able to guide you and your wife through the application process with patience and care. Your kind words mean the world to our team and are a wonderful reminder of why we do what we do. We are grateful for your trust in Canvas.
I had a wonderful experience working…
I had a wonderful experience working with Jose. He was professional, patient, and very helpful throughout the process of resolving our annuity issue. He took the time to understand our situation, communicated clearly, and followed up with the right team to help move things forward. We truly appreciate his kindness, responsiveness, and dedication to helping customers. Thank you, Jose, for your excellent support and service. He is one of the main reasons we like to continue investing in Canvas.
May 21, 2026
Unprompted review
Reply from Canvas Annuity
Thank you so much for sharing your feedback with us! We are thrilled to hear that Jose made such a positive impact on your experience. His professionalism, patience, and dedication to our customers truly represent the heart of what we strive for at Canvas. We will absolutely pass along your kind words to him! We thank you for your continued trust in Canvas, and we look forward to continuing to serve you.
I've had a very good experience with…
I've had a very good experience with Canvas thus far.
May 22, 2026
Reply from Canvas Annuity
Thank you for the kind words! We are so glad to hear it and look forward to continuing to deliver a great experience. We appreciate you being a part of our Canvas family!
THE APPLICATION WAS EASY TO DO
May 18, 2026
Reply from Canvas Annuity
Thank you for the great feedback! We work hard to make the application process as simple as possible, and we're so glad it showed. We appreciate you choosing Canvas!
Great service!
I am extremely technologically challenged but my agent was very patient and knowledgeable and got me through the application procedure.
May 18, 2026
Unprompted review
Reply from Canvas Annuity
Thank you for sharing your experience, Jane! We believe the application process should be accessible to everyone, and we're so glad our team was able to guide you through it with patience and care. We'll make sure to pass along your kind words. Welcome to the Canvas family!
Good rates and easy application
Good rates and easy application, and what we were looking for.
May 14, 2026
Unprompted review
Reply from Canvas Annuity
Thank you for the great feedback! We're glad the rates and application process hit the mark. That's exactly the experience we aim to deliver. We appreciate your trust in Canvas and look forward to continuing to serve you!
BEST rates!
BEST rates out there! Plus no salesmen to deal with. Everything is DIY. :)
May 13, 2026
Unprompted review
Reply from Canvas Annuity
That's exactly what we're here for — great rates and a process that puts you in control! We're so glad you're enjoying the experience, Ozzy. Thanks for the kind words and the smile!
Canvas has higher rate Annuity and has excellent service
I bought Canvas Annuity and shortly after I transferred the money, the boost rate started. I emailed and called Canvas about the boost rate I want. Canvas always responded me on time and told me what to do and helped me a lot to update or renew to the Boost Rate. They are professional and have great patience.
I bought two Annuities already and will buy more.
Canvas service is very good 👍 Thank you, Canvas ❤️
May 7, 2026
Unprompted review
Reply from Canvas Annuity
Thank you so much for this kind and heartfelt review! We're so glad our team was able to guide you through the process and make sure you didn't miss out on the rate boost. That's exactly the kind of support we strive to provide. It means the world to us that you trusted Canvas with not one, but two annuities, and we look forward to being here for you again when you're ready. We truly appreciate your loyalty!
I can be a tough customer but...
To say I am a stickler for one on one USA based customer service might qualify as the understatement of the decade. Having trained all levels of customer service and client relations for a multinational company for 13 years, I fully recognize when I am receiving excellent customer service…or as is so often the case these days... less then acceptable service.
Canvas Annuity not only passed the test but aced it -- And in my particular case, due to a major snafu originating at my banking institution causing the double funding of the Future Fund Annuity, serviced by Canvas and issued through Puritan Life -- I feel incredibly blessed to have had Kaylon Garner as my contact in customer service. Every swing Kaylon took at figuring out and fixing a very complicated ordeal, and keeping me abreast and assured every step of the way, was a grand slam home run.
I cannot recommend Canvas Annuity strong enough. Nor high enough! And that goes triple for Kaylon Garner. Many thanks Kaylon! From the heart!
May 7, 2026
Unprompted review
Reply from Canvas Annuity
Wow — thank you so much for this incredibly thoughtful review! Coming from someone with your background in customer service training, this truly means the world to us. We're so glad that Kaylon was able to turn a stressful and complicated situation into a positive experience. He is exactly the kind of team member we are proud to have representing Canvas Annuity, and we will absolutely make sure he sees your kind words. Thank you for trusting us, and for taking the time to share your experience so generously. We're honored to have earned your recommendation!
Even though your associates were all…
Even though your associates were all busy your system took my message and got back to me quickly- my situation was dealt with and all was taken care of,thank you
May 8, 2026
Reply from Canvas Annuity
Thank you so much for the kind words! We're glad our team was able to get back to you quickly and take care of everything. We know your time is valuable, and we're happy the process was smooth. Thank you for your trust in Canvas!
Great experience with Canvas
I had a good experience with Canvas. The process was easy to complete, and the support team was very helpful whenever I had questions or issues.
April 28, 2026
Unprompted review
Reply from Canvas Annuity
We love hearing about great experiences, thank you for sharing yours! Making the process as smooth as possible is something we work hard at, so it means a lot to know it showed. Our support team will be so happy to hear your kind words. Welcome to Canvas!
Kaylon Garner made this process super simple.
Kaylon Garner made this process super simple after I was stuck. I would recommend anyone in need to go through him.
May 5, 2026
Unprompted review
Reply from Canvas Annuity
This made our day and we know it will make Kaylon's too! Thank you for the wonderful shoutout. We're so proud to have team members like Kaylon who go above and beyond to make things easy for our customers. Thank you for choosing Canvas.
The portals need to be more user…
The portals need to be more user friendly. Great staff help.
May 5, 2026
Unprompted review
Reply from Canvas Annuity
Thank you for the honest feedback with us, Behrouz. We're always looking for ways to make our portal experience even better, and we hear you. What matters most to us is that our team was able to step in and get you through the process. That's what we're here for! Thank you for sticking with it and for choosing Canvas.
Quick and simple process with excellent…
Quick and simple process with excellent customer service.
April 27, 2026
Unprompted review
Reply from Canvas Annuity
Thank you for taking a moment to share your experience! We’re thrilled the process felt quick and simple and that our team delivered the excellent service you deserve. If you ever need anything else, we’re just a call or click away. Thanks for choosing Canvas.
Jasiel made it easy to understand and…
Jasiel made it easy to understand and apply. I would recommend him and canvas annuity to anyone. He should get a raise and promotion.
April 13, 2026
Unprompted review
Reply from Canvas Annuity
Thank you for the wonderful feedback! We’re delighted to hear that Jasiel made the process clear and straightforward. We’ll be sure to share your praise with him and the team. Thanks again for recommending Jasiel and Canvas to others, and please reach out anytime we can assist further.
Of the reviews I have read
Of the reviews I have read, I found the complaints were targeted to the application process. I did not have any problems, followed it step by step. Only had to call about 1 issue that was totally my misunderstanding. Very helpful customer service! My concern is when my MYga matures, will it be easy to either cash out or renew....very pleased otherwise.
April 28, 2025
Unprompted review
Reply from Canvas Annuity
Thank you for sharing your experience, CJ. We’re glad the application went smoothly and that our team could clear up your question quickly. When your Future Fund approaches the end of your rate guarantee period, you’ll receive instructions and options well in advance, and you’ll be able to make the decision that works best for you—no extra surprises here! We appreciate your confidence in us and are here whenever you need assistance.
Application straightforward process but funding issue
Application is straightforward process. However, can't fund a Canvas annuity out of my Vanguard Cash Plus savings account even though it has a routing/account number.
April 24, 2026
Unprompted review
Reply from Canvas Annuity
Thanks for sharing your experience, John. Plaid, the platform we use for ACH transfers, isn't compatible with every bank and account type. Because of this, the transfer can fail. You can still fund your Canvas policy by wire, check, or an ACH from another linked bank. If you’d like help with any of these options, just give us a call at 1-888-970-3556 and we're happy to help you get it set up!
They mislead customers.
They mislead customers by putting on their site that if you apply from April 21, 2026 to May 22, 2026 you will get .35% rate up. At the same time for 7 years MYGA annuities they put rates 6.45% without telling this is promotion rate which include .35% bonus. They just listed rates for 7 years Myga as 6.45% creating an impression that this is regular rate as of today and you can get additional 0.35% bump. The same is for 5 years MYGA annuity. This is a scam misleading customers. Be aware.
April 22, 2026
Unprompted review
Reply from Canvas Annuity
Hi Aleks,
Thank you for taking the time to point this out. After reading your feedback we saw that the wording on our banner could easily be read two ways—either as a regular 6.45 % / 6.35 % rate plus a 0.35 % bonus, or as the promotional rate already including the bonus. That was not our intention and we’re sorry for the confusion it caused.
We’ve since updated the reference on the site and hope it's more clear to our customers what our rate boost entails!
For clarity, we have increased our base rates for our 5- and 7-year products. The numbers you see posted (6.45 % for 7-year, 6.35 % for 5-year) are the total rates you’ll receive, which includes the .35% rate boost. No hidden conditions and nothing additional to “stack.” However, these great rates are only available for a short time!
We appreciate your calling this out and helping us tighten up our communication. If you have any other questions—or would like written confirmation of the exact rate you’ll receive—please reach out to our Canvas Agents who are happy to assist you further. We want to make sure you feel completely confident in what you’re getting.
Thanks again for keeping us accountable.
Great company, Thank You CJ
Great company, Cynthia Jasso was especially helpful correcting a problem, thank you
April 22, 2026
Unprompted review
Reply from Canvas Annuity
Thank you for the kind words! We’re delighted that Cynthia Jasso was able to sort things out for you so quickly. I’ll be sure to pass your appreciation along to her.
If there’s ever anything else we can help with, just let us know—we’re always here to assist.
Bryson is the 2nd way above average Rep…
Bryson is the 2nd way above average Rep for Canvas for their Puritan Annuities, of which I’ve been a 4-time client since spring 2023!
I’m a U.S. Army Veteran and appreciate excellent customer service when I see it and Canvas obviously knows how to recruit and hire these terrific Reps, wow!
Bryson is the latest excellent example of value-added true real legit solid customer true SERVICE!!!
April 21, 2026
Unprompted review
Reply from Canvas Annuity
Thank you for your kind words and for being a loyal four-time client since 2023. We’re especially honored to serve a U.S. Army Veteran! Your trust means a great deal to our entire team.
Bryson will be thrilled to hear your feedback. Our goal is to always put our customers first, and your note lets us know we’re on the right track.
If there’s ever anything more we can do for you, please let us know. We look forward to continuing to earn your confidence with every interaction.
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