There are many positive things about this company, such as their good rates and good AM rating. I found out the area of the customer portal under transaction is for withdrawals, and not to view the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No agent required, easy online application, good rates! I've gotten two annuities from Canvas so far. Very Best Regards, Tom Scott 🗽 Author of Stack the Legal Odds in Your Favor ● Speaker ● World... See more
Company replied
It is designed for the individual annuity buyers. Also no middle hiding fee for the contract process. The customer no need to pay the commission fee for the deal. Also the simple MYGA products are hel... See more
Company replied
Of the reviews I have read, I found the complaints were targeted to the application process. I did not have any problems, followed it step by step. Only had to call about 1 issue that was totally my m... See more
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Company details
About Canvas Annuity
Written by the company
Simple, people-first process and great rates.
Apply Now
Canvas offers modern annuities that provide guaranteed rates, flexible terms, and commission-free returns.
Find Out More
Meet our Licensed Reps
The Canvas Way
Written by the company
- Making saving for tomorrow simple and stress-free by offering simple products paired with modern technology, and working with trusted industry partners.
Contact info
7272 E Indian School Rd, Suite 100, Scottsdale, 85251, United States
- (888) 970-3556
- contact@canvasannuity.com
- canvasannuity.com
4.4
Excellent
453 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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No Brainer
High rates, knowledgeable customer service, hassle-free website and application process, no 3rd party broker....
October 17, 2025
Reply from Canvas Annuity
Thank you for sharing such great feedback! We’re delighted to hear you had a hassle-free experience and found our team knowledgeable and our rates competitive. It’s wonderful to know that our direct, no-broker process made things simple for you. Welcome to the Canvas family!
Reply from Canvas Annuity
We’re so glad to hear the process was seamless and easy for you. We appreciate you taking the time to share your experience! Thank you, Steven.
Reply from Canvas Annuity
Thank you for your feedback, Michael! We’re glad to hear that everything has been going smoothly and that our customer service team was able to assist you. We appreciate you taking the time to share your experience and look forward to continuing to support you.
Very difficult to sign on even though…
Very difficult to sign on even though I’ve called and been assured all working fine !
September 30, 2025
Unprompted review
Reply from Canvas Annuity
Thank you for sharing this feedback, we truly appreciate it. We’re sorry to hear about the challenges you experienced signing on, even after reaching out for support. Your input is incredibly valuable in helping us identify where improvements are needed so we can make the process smoother for all of our customers. We are always here to help so please don't hesitate to reach out!
Jose Jasiel Escalera was fantastic
Jose Jasiel Escalera was fantastic! He stayed on the phone and helped me through every step of the process. Great customer service!
September 25, 2025
Unprompted review
Reply from Canvas Annuity
Thank you for taking the time to share your experience, Charles! We’re thrilled to hear that Jose provided such attentive support and guided you through every step of the process. Delivering great customer service is always our goal, and we’re glad Jose was able to make your experience a positive one. We’ll be sure to share your kind words with him.
Reply from Canvas Annuity
Thank you for your review! We’re so glad our Canvas team was able to lend a helping hand and make the process easier for you. We truly appreciate your trust in us.
Review of forms needed.
One of the forms was asking whether I was a US citizen which I didn't see. It was assumed that I wasn't since I didn't answer the question. I had to call and a ticket was issued to resolve. If it was an important question then it should have been a hard stop on the original page until it was answered. Further along there was a replacement form to be filled out. It was slanted to the point that the only choice you had was to replace the original annuity. That wasn't what I needed as I only wanted a free withdrawal, not a replacement.
September 4, 2025
Unprompted review
Reply from Canvas Annuity
Thank you for sharing this detailed feedback, Jim, it’s incredibly valuable to us. We’re sorry for the confusion you experienced with the forms and the extra steps it created. Feedback like this helps us refine our system so it better reflects all available options for our customers. We truly appreciate you taking the time to let us know where we can improve, and we’ll use your input to make the experience better for everyone.
My annuity matured and I decided to…
My annuity matured and I decided to keep it simple and fund 2 annuities from the one Canavs annuity that matured. Same company so you would think this would be simple and quick. Not really. Takes longer than it should in my opinion.
September 10, 2025
Unprompted review
Reply from Canvas Annuity
Thank you for sharing your experience and for your patience throughout this process, Ted. I want to reassure you that everything has been submitted and is just awaiting finalization by customer service for your new policy to be issued. All is on track, and you’ll be able to see your new policy in your Canvas Customer Portal within 4 business days. Please reach out if we can provide any further assistance with this matter.
Reply from Canvas Annuity
Thank you for your feedback, Gerald! We’re glad to hear the site was easy to use and that you’re happy with the rate. We appreciate you choosing us and look forward to serving you again.
Easy Application
Easy Application, Good Website Information, Fast response to email requests, Simple and Understandable terms with high rate
September 5, 2025
Unprompted review
Reply from Canvas Annuity
Thank you for your thoughtful review, Brett! We’re so glad to hear you found the application easy, our website informative, and our team responsive to your needs. It’s great to know the terms were clear and that you’re pleased with the rate. We truly appreciate your trust in us!
Reply from Canvas Annuity
Thank you for your feedback! We’re glad to hear the application process was simple and easy for you. We appreciate you choosing us and look forward to serving you.
I had trouble with the online application
I had trouble with the online application, mostly the verification process. I don't have a smart phone, so don't receive texts. I called & got help and was eventually able to submit the application. Your agent was very helpful.
September 3, 2025
Unprompted review
Reply from Canvas Annuity
Thank you for sharing your experience with us, Diane. We’re sorry to hear you had trouble with the online verification process, but we’re glad our agent was able to assist you and ensure your application was submitted successfully. We truly appreciate your feedback—it helps us improve for all of our customers!
Reply from Canvas Annuity
Thank you for sharing your feedback! We’re so glad to hear you found our online application easy and intuitive. Making the process simple and seamless for our customers is one of our top priorities, and it’s great to know we’re delivering on that. We appreciate you taking the time to leave a review, Stephen!
Reply from Canvas Annuity
Thank you for your kind words, David! We’re so glad you found our rates competitive and the online application process easy to use. We truly appreciate your feedback and look forward to continuing to support your financial goals.
Easy to work with and simple process to…
Easy to work with and simple process to sign up for an annuity
August 22, 2025
Reply from Canvas Annuity
Thank you for your kind words and continued support, Monica! We’re so glad to hear the process was smooth and easy for you. We appreciate your trust in us!
Very simple in filling application out
Very simple in filling application out, and a great rate.
August 20, 2025
Reply from Canvas Annuity
Thank you so much for your feedback, Ralph. We're glad to hear the application process was simple and that you’re happy with your rate. We appreciate you choosing us. Welcome to the Canvas family!
I am a customer of Canvas Annuities
I am a customer of Canvas Annuities. I have 2 accounts with them. I have three friends that have accounts with them. The initial drawing card that brought them to my attention was the higher interest rate they were paying, plus a very good rating by AM Best. And that's because they do not pay agents to get them contracts/customers, ergo no commissions, higher rates paid to customers. So now that I have an account, what is important to me is being able to get online into my portal and seeing my account grow whenever I want. In my portal I can see all of my incoming and outgoing communications history as well as set my beneficiaries; gain access to forms that can be filled out without printing and sent to Canvas all in one session. Plus my contract is imbedded inside my portal. And RMD's are a snap with them. All of this is great. But the most important thing after all of the above is CUSTOMER SERVICE. I can easily reach them Monday through Friday with very little wait time. They are knowledgeable and thorough and quick to resolve an issue, if there is one. Which brings me to this......They have an agent named Jon V. I had a need to withdraw some money and send to another institution to pay a bill. And it had to be done quickly or else. I told this to Jon, he listened and then personally went out of his way and went the extra mile to expedite that check being cut and most importantly delivered ahead of time to the end receiver. He provided the Fed Ex tracking number as well for my peace of mind. He himself followed up on every step of the way. Now that's what I call service.
Ray S. Baltimore
August 15, 2025
Unprompted review
Reply from Canvas Annuity
Thank you for taking the time to share such a thoughtful and detailed review. We’re delighted to hear that the combination of our strong rates, AM Best rating, and commission-free structure brought you to Canvas, and even more so that our online portal and ease of managing your accounts has added real value for you.
Most importantly, we’re thrilled that Jon was able to step in and provide the level of customer service you needed during a time-sensitive situation. Going the extra mile to ensure your peace of mind is exactly the kind of service we strive to deliver every day. We’ll be sure to share your kind words with him and the team.
We truly appreciate the trust you’ve placed in us, not only for your own accounts but also in recommending us to your friends. Thank you for being part of the Canvas family!
Assistance was simply a phone call…
Assistance was simply a phone call away, Jon answered my questions with direct explanation.
I will continue using Canvas for years to come.
August 6, 2025
Unprompted review
Reply from Canvas Annuity
Thank you so much for your kind words! We’re thrilled to hear that Jon was able to assist you with clear and helpful guidance. Providing accessible, straightforward support is exactly what we aim for. We're grateful for your trust in Canvas and look forward to serving you for many years to come!
STAY AWAY!!.1
STAY AWAY!!.1. the application looks like old paperwork out of the trash from a 1950's company that went out of business. 2. The application had no mention of rates ,legal items or anything. 3. After you are APPROVED, you are suppose to grant complete access to your funds post haste!! 4. The agent they picked to handle my $500000 policy must not have made enough commission to answer my questions and respond to the question. All I got was the brochure, canned no response responses. This is either a scam or the worse customer service I ever saw, if not I wouldn't give this company $.10.
July 15, 2025
Unprompted review
Reply from Canvas Annuity
We’re sorry to hear that your experience didn’t meet your expectations. While we always aim to provide clear information and responsive service, it’s clear that we didn’t leave you with that impression, and for that, we regret your frustration.
That said, if you’d be open to reconnecting, we’d be happy to review your experience in more detail and make sure your concerns are fully addressed.
ease of application
ease of application, information available on website that i needed to make a decision
July 19, 2025
Reply from Canvas Annuity
Thank you for your review, Pamela! We’re so glad to hear that you found the application process easy and that the information on our website helped you make a confident decision. We're always aiming to keep things clear and accessible—appreciate you taking the time to share your experience!
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