Quality canvas delivered quickly and packaged very well. the only thing i wouldn't recommend is putting the claw hangers on the back. those were installed very poorly. not level at all. had to red... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The prints were really good. I did order the extra protection and I'm glad I did. I am very happy with it. The only thing that is a little strange-the frame for my extra large print is a little off... See more
Company replied
I was skeptical at first, tbh. I read many good & bad reviews and decided to take a chance. I was a bit worried when time went by and my ordered hadn’t shipped yet but was supposed to arrive within a... See more
Company replied
Great job. Very quick delivery. Canvases are nice…very affordable. My only issue is the packaging. Please consider replacing the plastic with something more eco friendly. I would be willing to pay m... See more
Company replied
Company details
Written by the company
About CanvasChamp Established around a decade ago, CanvasChamp is a sister concern of Prints and Signs LLC. Today, the team CanvasChamp has its production houses in over five countries across the globe and has served millions of individuals, professionals, and corporates with custom photo printing products. Throughout its tenure to date, team CanvasChamp has served numerous customers by printing their photographs, messages, quotes, etc in the most customizable and creative way. Also, the website has been designed to ensure that the visitors avail best user experience and can scroll through the range of products with utmost ease
Contact info
752 Winer Industrial Way, Suite G Lawrenceville, GA 30046, 30046, Lawrenceville, United States
- 800-993-0992
- canvaschamp@canvaschamp.com
- canvaschamp.com
3.9
Great
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order Never Delivered
I emailed multiple times about my order. Customer service kept telling me they would process and ship immediately, but they haven't. I'll be going through my credit card company to report a charge dispute. Scam company.
April 3, 2026
Unprompted review
Reply from CanvasChamp
Dear Paul,
Thank you for bringing this to our attention, and I’m truly sorry to hear about your experience.
We completely understand how frustrating this situation must feel, especially after multiple follow-ups. Please know that we genuinely attempted to look into your concern; however, we were unable to locate or address the issue due to insufficient information provided in the earlier communication.
To ensure we resolve this for you as quickly as possible, we kindly ask that you reach out directly to Wan Thompson at wan@canvaschamp.com, with your order number included in the subject line. This will allow us to prioritize your case and take immediate action toward a resolution.
We appreciate your patience and understanding, and we are committed to making this right for you.
Warm regards,
Canvas Champ
Quick service and everything as…
Quick service and everything as expected. Same as when I last ordered 10 years ago - glad CC is much the same
March 1, 2026
Unprompted review
Reply from CanvasChamp
Dear Customer,
Thank you for your kind feedback! We’re delighted to hear that your experience was quick and met your expectations, just as it did 10 years ago.
It means a lot to us that Canvas Champ has been consistent over the years, and we truly appreciate your continued support. We look forward to serving you again in the future!
Warm Regards,
Canvas Champ
The umbrella is bright and the graphics…
The umbrella is bright and the graphics are excellent. Absolutely perfect
March 28, 2026
Unprompted review
Reply from CanvasChamp
Dear Barb,
Thank you for your wonderful feedback! We’re thrilled to hear that you’re happy with the brightness and quality of the graphics on your umbrella.
It’s always our goal to deliver products that exceed expectations, and we’re delighted this one did. We look forward to serving you again in the future!
Warm Regards,
Canvas Champ
I recently or5-Star Review: Great Value and Solid Results from CanvasChampdered several custom…
I recently ordered several custom canvas prints from CanvasChamp to turn some favorite family photos into wall art, and overall, I was very pleased with the experience. The ordering process was straightforward and user-friendly — their online designer tool made it simple to upload photos, choose sizes, and preview the final product without any hassle.
What made my experience great was the combination of affordable pricing and surprisingly good print quality for the cost. The colors came out vibrant and true to the originals, with sharp details that really made the images pop once hung up. The canvases felt sturdy, and the included mounting hardware was a nice touch that allowed for quick and easy installation. They arrived well-packaged and in good condition, which gave me peace of mind.
CanvasChamp does a few things particularly well:
Competitive pricing with frequent discounts and specials that make high-quality-looking wall art accessible without breaking the bank.
Fast turnaround options (including next-day shipping in some cases), which is perfect when you need something quickly for a gift or home refresh.
A wide variety of sizes, shapes, and add-ons, giving plenty of creative flexibility.
If I had one constructive suggestion, it would be to continue refining color consistency across different image types (some photos with tricky lighting translated perfectly, while others could benefit from even better proofing tools or automatic enhancements). That said, the results exceeded my expectations for the price point, and I'd happily order from them again for casual or budget-friendly projects.
Highly recommended for anyone looking for good-looking custom canvases on a budget. Thanks, CanvasChamp — keep up the great work!
March 22, 2026
Unprompted review
Reply from CanvasChamp
Dear Hershel,
Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you had a positive experience turning your favorite family photos into canvas prints with Canvas Champ. It’s wonderful to know that our online designer, print quality, packaging, and included mounting hardware all contributed to a seamless and enjoyable process.
We greatly appreciate your recognition of our competitive pricing, fast turnaround options, and the variety of sizes and add-ons we offer. Your suggestion regarding color consistency is valuable, and we’ll continue working on improvements to ensure every print looks as vibrant and true-to-life as possible.
Your recommendation means a lot to us, and we look forward to helping you create more beautiful wall art in the future. Thank you for choosing Canvas Champ!
Warm Regards,
Canvas Champ
The cup started dripping black paint…
The cup started dripping black paint down thru the picture the second time I put hot coffee in it
March 21, 2026
Unprompted review
Reply from CanvasChamp
Dear Kimberly,
We’re very sorry to hear about the issue with your cup and that it started dripping black paint when used with hot coffee. We understand how frustrating and disappointing this must be.
This is not the quality or experience we aim to provide. Please reach out to us at cs@canvaschamp.com with your order details and, if possible, photos of the cup so our team can review the issue and assist you with a suitable resolution.
Thank you for bringing this to our attention. We truly value your feedback and hope to make this right for you.
Warm Regards,
Canvas Champ
Easy to order
Easy to order, fast shipping, reasonably priced. All of this is exceptional considering what a nightmare the US is to do business with.
March 25, 2026
Unprompted review
Reply from CanvasChamp
Dear Susan,
Thank you for your feedback! We’re delighted to hear that you found the ordering process easy, the shipping fast, and the pricing reasonable.
It means a lot to us that you recognize the value and convenience we aim to provide, and we truly appreciate your support. We look forward to serving you again in the future!
Warm Regards,
Canvas Champ
My order was never delivered
March 27, 2026
Unprompted review
Reply from CanvasChamp
Dear Annie,
We’re very sorry to hear that your order was never delivered. We understand how frustrating this must be and want to help resolve it as quickly as possible.
Please reach out to us at cs@canvaschamp.com with your order details so our team can investigate and provide a proper resolution.
Thank you for your patience, and we appreciate the opportunity to make this right for you.
Warm Regards,
Canvas Champ
High quality for a fantastic price
High quality for a fantastic price. Super easy to put this book together and it came out beautifully. The colours are vibrant and pages straight. Suggest choosing the upgraded paper option.
March 23, 2026
Unprompted review
Reply from CanvasChamp
Dear Kirstie,
Thank you so much for your wonderful feedback! We’re delighted to hear that you found the product to be high quality and a great value.
It’s fantastic to know that the process was easy and that the final result turned out beautifully, with vibrant colors and well-finished pages. We also appreciate your helpful suggestion about the upgraded paper option!
Thank you for choosing Canvas Champ and we truly appreciate your support and look forward to serving you again in the future.
Warm Regards,
Canvas Champ
Reply from CanvasChamp
Dear Sean,
Thank you so much for your feedback! We’re delighted to hear that your order process was smooth and hassle-free, and that everything arrived as expected.
We truly appreciate you choosing Canvas Champ and are glad you’re happy with your experience. We look forward to serving you again in the future!
Warm Regards,
Canvas Champ
The photos were not the quality I…
The photos were not the quality I expected.
March 23, 2026
Unprompted review
Reply from CanvasChamp
Dear Dayle,
We’re sorry to hear that the photos did not meet your expectations. We understand how disappointing this must be, especially when you were looking forward to a high-quality result.
We would appreciate the opportunity to make this right. Please reach out to us at cs@canvaschamp.com with your order details and, if possible, photos of the prints so our team can review the issue and assist you with a suitable resolution.
Thank you for bringing this to our attention. Your feedback helps us improve our products and services.
Warm Regards,
Canvas Champ
Delayed delivery
I ordered a couple of Canvas' and around 7-8 weeks later and they still hadn't arrived. It took almost 12 weeks to receive them. I live in the US and know they have American-based facilities, but my order, for some reason, came from New Delhi. It was damaged on arrival, and after talking to customer services, they offered a discount if I bought additional items. I had approximately $50 worth of additional canvas in my cart, and they reviewed my cart and said I'm not spending enough to get a discount (I'd have to spend over $99 to get a 10% discount...). Then, they never replied after that. I won't use them again, and I suggest others don't either
February 15, 2026
Unprompted review
Reply from CanvasChamp
Dear Dani,
We’re truly sorry to hear about your experience and sincerely apologize for the significant delays, damage on arrival, and the frustration you faced while trying to resolve the issue.
We completely understand how disappointing it must be to wait so long for your order, only for it to arrive damaged and then not receive the support you expected. The situation you described regarding the discount and lack of follow-up is certainly not the level of service we aim to provide.
Your feedback is very important to us, and we will be sharing it with our team to address these concerns across production, shipping, and customer support.
We would genuinely appreciate the opportunity to review your case and see how we can make this right. If you’re open to it, please reach out to our support team at cs@canvaschamp.com with your order details, and we will prioritize your case.
Thank you for bringing this to our attention, and we sincerely apologize again for the experience you’ve had.
Warm Regards,
Canvas Champ
Delayed in shipping so i did not…
Delayed in shipping so i did not receive it for the event i needed it. But they did refund my shipping cost. So 4 stars seemed fair.
March 19, 2026
Unprompted review
Reply from CanvasChamp
Dear Jordan,
Thank you for your feedback! We’re sorry to hear that the delay caused you to miss your event, as we understand how important timing can be.
We’re glad that our team was able to refund your shipping cost, and we truly appreciate your understanding and fair assessment.
Thank you for choosing Canvas Champ—we hope to provide you with a smoother and more timely experience in the future.
Warm Regards,
Canvas Champ
Horror experience
The order took more than a month to ship and needed constant follow-up. And when it arrived, the quality was pathetic. The instructions were also not complete as firstly, it was not a bobblehead as it was a one-piece statue, and secondly, the 1 line that was to be printed, was not printed at all. Please never ever go with Canvaschamp. There are other better options available at the same or better prices.
March 16, 2026
Unprompted review
Reply from CanvasChamp
Dear Nakul,
We’re truly sorry to hear about your experience and sincerely apologize for the delays, quality issues, and missing customization details.
We completely understand how frustrating it must be to wait over a month with repeated follow-ups, only to receive a product that did not meet expectations and did not match what was ordered. This is certainly not the level of quality or service we aim to provide.
We also regret the confusion regarding the product type and the missing printed text, as these are important details that should have been handled correctly.
Your feedback is very important to us, and we will be sharing it with our team to address these concerns across production and quality control.
We would genuinely appreciate the opportunity to review your case and work toward a proper resolution. If you’re open to it, please reach out to our support team at cs@canvaschamp.com with your order details, and we will prioritize your case.
Thank you for bringing this to our attention, and we sincerely apologize again for the experience you’ve had.
Warm Regards,
Canvas Champ
Excellent pricing, OK quality.
The process was very easy, pricing very affordable and shipped right away.
The quantity of the canvas prints were ok, some colors bled and outside the lines, so don't expect perfection, but for the price they were good.
March 17, 2026
Unprompted review
Reply from CanvasChamp
Dear Custromer,
Thank you for your detailed feedback! We’re glad to hear that you found the ordering process easy, the pricing affordable, and the shipping prompt.
We do apologize for the issues you noticed with color bleeding and alignment, as this is not the level of quality we aim to deliver. Your feedback is very valuable and will be shared with our team to help improve our print quality and finishing.
We truly appreciate your honest review and thank you for choosing Canvas Champ.
Warm Regards,
Canvas Champ
I would strongly advise against…
I would strongly advise against purchasing the custom figurine (custom bobblehead). The estimated delivery date provided at the time of purchase was significantly misleading. While it initially indicated a turnaround of approximately two weeks, the actual delivery took closer to seven weeks. Customer support later acknowledged that custom orders require more time, but this was not clearly communicated upfront.
Although the delay was frustrating, I was willing to be patient under the assumption that additional time would result in a higher-quality, detailed product. Unfortunately, that was not the case.
The final product was extremely disappointing. The figurines bear little to no resemblance to us, with inaccurate facial features and poor overall likeness. In fact, the representation is so off that it does not even reflect our actual ethnic appearance. The craftsmanship and paint quality also fell far below expectations and appeared unrefined.
Overall, this experience did not meet reasonable standards for a custom product, especially given the extended wait time and expectations set during the ordering process.
March 19, 2026
Unprompted review
Reply from CanvasChamp
Dear Brent,
We’re truly sorry to hear about your experience and sincerely apologize for the delays, lack of clarity around turnaround times, and the disappointing final product.
We completely understand how frustrating it must be to wait significantly longer than expected, especially when the initial timeline did not clearly reflect the production time required for custom figurines. We also regret that the final product did not meet your expectations in terms of likeness, craftsmanship, and overall quality—this is certainly not the standard we strive to deliver.
Your feedback regarding the accuracy of facial features, representation, and paint quality is very important, and we will be sharing it with our production team to address these concerns.
We would genuinely appreciate the opportunity to review your case and work toward a proper resolution. If you’re open to it, please reach out to our support team at cs@canvaschamp.com with your order details and photos of the product, and we will prioritize your case.
Thank you for bringing this to our attention, and we sincerely apologize again for the experience you’ve had.
Warm Regards,
Canvas Champ
Hound from hell!!
I ordered a bobble head of my dog and it looks like a hound from hell!!
It actually scared my wife!
They refused to refund me or remake it.
Terrible quality and likeness and it took 6 weeks to arrive! Never again!!
March 18, 2026
Unprompted review
Reply from CanvasChamp
Dear Marie,
Thank you for your feedback! We’re glad to hear that you’re happy with the product.
We truly appreciate you choosing Canvas Champ and look forward to serving you again in the future!
Warm Regards,
Canvas Champ
Good communication but confusing for…
Good communication but confusing for delivery dates
March 17, 2026
Unprompted review
Reply from CanvasChamp
Dear Becky,
Thank you for your feedback! We’re glad to hear that you had a positive experience with our communication.
We do apologize for any confusion regarding the delivery dates. We understand how important clear and accurate timelines are, and your feedback will help us improve how we communicate estimated delivery windows moving forward.
We truly appreciate you choosing Canvas Champ and hope to provide you with an even smoother experience next time.
Warm Regards,
Canvas Champ
Never received order or money back
Never received order. Never received a refund. Fraud
February 17, 2026
Unprompted review
Horrible company
Horrible company. Ordered two bobbleheads in September. One arrived in December but was poor quality. Requested that they redo the one and ship both. After at least 20 emails to them, they kept promising that they would address it, but nothing ever happened. They said they would refund but that didn’t happen either. Had to dispute with credit card company.
September 20, 2025
Unprompted review
Reply from CanvasChamp
Dear Andrew,
We’re truly sorry to hear about your experience and sincerely apologize for the frustration and disappointment this has caused.
We completely understand how upsetting it must be to deal with long delays, quality concerns, and repeated follow-ups without a clear resolution. This is certainly not the level of service we aim to provide.
We also regret that your concerns regarding the remake and refund were not handled properly, and that you had to escalate the matter through your credit card company. That should never be necessary, and we understand how this would impact your trust in us.
Your feedback is very important to us, and we will be sharing it with our team to address these issues and improve both our product quality and customer support processes.
We would still appreciate the opportunity to review your case and see if there is anything further we can do to assist you. If you’re open to it, please reach out to our support team at cs@canvaschamp.com with your order details.
Thank you for bringing this to our attention, and we sincerely apologize again for the experience you’ve had.
Warm Regards,
Canvas Champ
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.