Quality canvas delivered quickly and packaged very well. the only thing i wouldn't recommend is putting the claw hangers on the back. those were installed very poorly. not level at all. had to red... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The prints were really good. I did order the extra protection and I'm glad I did. I am very happy with it. The only thing that is a little strange-the frame for my extra large print is a little off... See more
Company replied
I was skeptical at first, tbh. I read many good & bad reviews and decided to take a chance. I was a bit worried when time went by and my ordered hadn’t shipped yet but was supposed to arrive within a... See more
Company replied
Great job. Very quick delivery. Canvases are nice…very affordable. My only issue is the packaging. Please consider replacing the plastic with something more eco friendly. I would be willing to pay m... See more
Company replied
Company details
Written by the company
About CanvasChamp Established around a decade ago, CanvasChamp is a sister concern of Prints and Signs LLC. Today, the team CanvasChamp has its production houses in over five countries across the globe and has served millions of individuals, professionals, and corporates with custom photo printing products. Throughout its tenure to date, team CanvasChamp has served numerous customers by printing their photographs, messages, quotes, etc in the most customizable and creative way. Also, the website has been designed to ensure that the visitors avail best user experience and can scroll through the range of products with utmost ease
Contact info
752 Winer Industrial Way, Suite G Lawrenceville, GA 30046, 30046, Lawrenceville, United States
- 800-993-0992
- canvaschamp@canvaschamp.com
- canvaschamp.com
3.9
Great
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am disappointed with the results of…
I am disappointed with the results of my concern regarding the size of the second canvas order. I will not use your services in the future.
April 20, 2026
Unprompted review
Reply from CanvasChamp
Dear Helen,
We’re really sorry to hear about your experience and understand how disappointing this must be.
We regret that your concern regarding the canvas size wasn’t resolved to your satisfaction—that’s not the experience we want for our customers. Your feedback is important, and we’d truly appreciate the chance to make this right.
If you’re open to it, please reach out to us at cs@canvaschamp.com with your order details. We will ensure your case is escalated and reviewed for a more appropriate resolution.
Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust.
Warm Regards,
Canvas Champ
Not the same ad they used to be
Not the same ad they used to be. They consistently miss the dates they say items will ship by. Customer service is really bad. Need to find a new vendor for canvases because these people make my business look bad
April 23, 2026
Unprompted review
Reply from CanvasChamp
Dear Mr Brown,
We’re very sorry to hear about your recent experience and understand how frustrating delayed shipments can be, especially when it impacts your own business and customers.
We would really appreciate the opportunity to look into this further and make things right. Please send us your order details at [mike@canvaschamp.com](mailto:mike@canvaschamp.com) so we can review the issue, check what went wrong, and assist you with a suitable resolution.
Your feedback is important to us, and we hope to regain your trust.
Kind regards,
Canvas Champ
Reply from CanvasChamp
Dear Suzanne,
Thank you for your feedback! We’re glad to hear you loved the items and had a great experience with our fast delivery.
We truly appreciate your support and look forward to serving you again in the future.
Warm Regards,
Canvas Champ
Better than I was expecting
Better than I was expecting. They got every detail right
April 22, 2026
Unprompted review
Reply from CanvasChamp
Dear Daniel,
Thank you so much for your feedback! We’re thrilled to hear that it turned out even better than you expected and that every detail was just right.
We truly appreciate your support and look forward to creating more for you in the future..
Warm Regards,
Canvas Champ
Great Customer Service
Great Customer Service. I tried to change my mind after my order was placed but then realized my original order needed to be reinstated in order to receive it on my timeline. Wan in Customer Service was amazing! Can't wait to see the product.
April 23, 2026
Unprompted review
Reply from CanvasChamp
Dear Analisa,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience with our customer service and that Wan was able to assist you so well.
We appreciate your support and can’t wait for you to receive your product and we hope you love it just as much.
Warm Regards,
Canvas Champ
Easy to use website and the product was…
Easy to use website and the product was just as ordered, in a timely manner. Great prices.
April 17, 2026
Unprompted review
Reply from CanvasChamp
Dear Robert,
Thank you so much for your wonderful feedback! We’re glad to hear that you found the website easy to use and that your order arrived just as expected and on time.
We truly appreciate your support and are happy you found great value with us. We look forward to serving you again in the future.
Warm Regards,
Canvas Champ
Very easy to design and order
April 22, 2026
Unprompted review
Reply from CanvasChamp
Dear Katie,
Thank you for your feedback! We’re glad to hear that you found the design and ordering process easy.
We truly appreciate your support and look forward to serving you again in the future.
Warm Regards,
Canvas Champ
Reply from CanvasChamp
Dear Lisa,
Thank you for your feedback! We’re glad to hear that you’re happy with the product.
We truly appreciate your support and look forward to serving you again in the future.
Warm Regards,
Canvas Champ
"You get what you pay for"
I should have remembered the adage "you get what you pay for" as the image quality is below average. The wrap resembles something from a first grade art class. It looks hastily folded over and sloppily stapled.
The worst is that a 5x7 canvas print was 4 inches on one side and 5 inches on the other. How does this even leave the production facility? It was also very difficult to unwrap the canvas prints. One has to be extremely careful or the prints will be cut or destroyed.
UPDATE: April 21, 2026
After sending images of the lopsided canvas print and requesting they make it right, they asked for more images with a tape measure showing the lopsided dimensions. Done. Their reply, Not happening.
So, I am stuck with a useless canvas print that would be embarrassing to hang in my home. I guess the 100% guarantee they promote on their website is as good as the product they deliver, both not worth a dime. I would never do business with this company again because it is true that you get what you pay for. Especially when it involves CanvasChump.
UPDATE: April 23, 2026
Customer service denied my two requests to correct the problem. They must have read my online review and now someone named Wan has reached out claiming he wants to rectify the situation. The best thing is he referred to me by the wrong name in the e-mail and asked for more details. I am not sure what else I could supply besides the two detailed e-mails and six images, four of which show a measuring tape to detail the discrepancies in the measurements. This company really has service issues and should seriously consider a name change from CanvasChamp to CanvasChump. Maybe more to come...
April 17, 2026
Unprompted review
Reply from CanvasChamp
Dear Tim,
Thank you for sharing your detailed feedback, and please accept our sincere apologies for the experience you’ve had.
We are truly sorry to hear about the quality concerns with your canvas prints, particularly the uneven dimensions, poor wrapping, and overall finish. A 5x7 canvas should be produced with accurate proportions and clean, professional craftsmanship. What you’ve described andlopsided sizing, rough folding, and difficulty even unwrapping the product is unacceptable and not representative of the standards we aim to uphold.
We also understand your frustration after taking the time to provide additional images, including measurements, and then being told that no corrective action would be taken. That outcome is understandably disappointing, especially when expectations were set around a satisfaction guarantee. You should not be left with a product that you feel is unusable or embarrassing to display.
Your case has been escalated for a thorough re-evaluation. We would like the opportunity to review both the production issue and the previous decision that was communicated to you. A dedicated team member, Wan, will reach out to you directly to reassess the situation and work toward a more appropriate resolution.
We genuinely regret the inconvenience, frustration, and loss of trust this has caused. Thank you for bringing this to our attention and giving us the opportunity to address it properly.
Warm regards,
Canvas Champ
My order was received on time
My order was received on time. It was beautiful.
April 13, 2026
Unprompted review
Reply from CanvasChamp
Dear Luba,
Thank you for your kind feedback! We’re so glad to hear that your order arrived on time and that you found it beautiful.
We truly appreciate your support and look forward to serving you again in the future!
Warm Regards,
Canvas Champ
Easy to order and fast shipping
Easy ordering process and Fast shipping. The order was delivered with care and customer support was willing and able to handle any problems.
April 3, 2026
Unprompted review
Reply from CanvasChamp
Dear Noble,
Thank you so much for your wonderful feedback! We’re delighted to hear that you found the ordering process easy and experienced fast shipping.
It’s great to know your order arrived safely and that our customer support team was able to assist you when needed. We truly appreciate your support and look forward to serving you again in the future.
Warm Regards,
Canvas Champ
Perfect as usual!
April 12, 2026
Unprompted review
Reply from CanvasChamp
Dear Dave,
Thank you so much for your continued support! We’re thrilled to hear that everything was perfect as usual.
It truly means a lot to us, and we look forward to creating more great pieces for you in the future!
Warm Regards,
Canvas Champ
Canvaschamp hasnt failed me yet.
April 11, 2026
Unprompted review
Reply from CanvasChamp
Dear Edwin,
Thank you so much for your continued trust and support! We’re thrilled to hear that we haven’t let you down.
We truly appreciate you choosing CanvasChamp and look forward to keeping up the great work for you in the future!
Warm Regards,
Canvas Champ
Scripps pier
The picture is fantastic its so beautiful. I love it and will use you in the future.
April 11, 2026
Unprompted review
Reply from CanvasChamp
Dear Teri,
Thank you so much for your kind words! We’re delighted to hear that you love your picture and found it so beautiful.
Your support means a lot to us, and we’re excited to create more for you in the future!
Warm Regards,
Canvas Champ
Great Experience!
The order process was easy, the canvas turned out perfect, will definitely order again!
April 1, 2026
Unprompted review
Reply from CanvasChamp
Dear Curt,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you found the ordering process easy and that your canvas turned out perfect.
We truly appreciate your support and look forward to creating more great pieces for you in the future!
Warm Regards,
Canvas Champ
Outstanding service
Outstanding service. Very accommodating staff, excellent quality & very fast shipping.
April 10, 2026
Unprompted review
Reply from CanvasChamp
Dear Judith,
Thank you so much for your wonderful feedback! We’re delighted to hear that you had a great experience with our service, found our team accommodating, and loved the quality and fast shipping.
We truly appreciate your support and look forward to serving you again soon!
Warm Regards,
Canvas Champ
Excellent service
These guys are terrific, such a quick turnaround from order to delivery, even from a different country, can’t praise these guys enough, absolutely stunning work
April 7, 2026
Unprompted review
Reply from CanvasChamp
Dear Danny,
Thank you for your amazing feedback! We’re thrilled to hear that you were impressed with the quick turnaround and the quality of the final product.
It truly means a lot to us that you’re so pleased with your experience, especially with international delivery. Your kind words and praise are greatly appreciated.
We look forward to creating more stunning products for you in the future.
Warm Regards,
Canvas Champ
Bad quality prints and service, don't waste your money
The print quality is poor and the colors are inconsistent across the set. The items were not produced correctly, and not usable
The company has refused to fix the issue and has ignored my request.
April 4, 2026
Unprompted review
Reply from CanvasChamp
Dear Allen,
Thank you for sharing your feedback, and please accept our sincere apologies for the experience you’ve had.
We are truly sorry to hear that the print quality did not meet your expectations and that there were inconsistencies in color across your set. Issues like poor color reproduction and unusable items are not acceptable and fall below the standards we aim to deliver. We understand how disappointing it must be to receive products that cannot be used as intended.
We are equally concerned to hear that you feel your attempts to contact us have been ignored. Lack of communication is frustrating and should not happen. You deserve timely responses and proper support, especially when there is a clear issue with the order.
Your case has been escalated for immediate attention. A dedicated team member, Wan, will reach out to you directly from wan@canvaschamp.com to review the quality concerns in detail and work toward a fair resolution, whether that involves replacement, correction, or another appropriate solution.
We sincerely apologize for the inconvenience and frustration this has caused and appreciate you bringing it to our attention.
Warm regards,
Canvas Champ
Love our Canvas
Love our Canvas! It’s clear, clean and at a great deal! Thank You!
April 7, 2026
Unprompted review
Reply from CanvasChamp
Dear Tamara,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your canvas and that it turned out clear, clean, and a great value.
Your kind words truly mean a lot to us and motivate our team to keep delivering quality products and great experiences.
We appreciate your support and look forward to serving you again in the future!
Warm regards,
Canvas Champ
Exactly what I ordered
Exactly what I ordered. Print quality was spot on. Thanks again
April 1, 2026
Unprompted review
Reply from CanvasChamp
Dear Customer,
Thank you for your great feedback! We’re delighted to hear that your order arrived exactly as expected and that the print quality was spot on.
It’s always our goal to deliver accurate, high-quality products, and we’re glad we could meet your expectations this time.
We truly appreciate your support and look forward to serving you again!
Warm regards,
Canvas Champ
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