The rep that assisted me was incredibly helpful. I needed a gown for a rather large student and initially I went to the page that has the sizes. At the bottom of it, there is a number to call if the s... See more
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Kat was the one that helped me out a lot. Thank you Kat. Thank you for being patience and super helpful and especially friendly. The company should give Kitty Kat a raise, as she was very professi... See more
The ordering process was easy and tracking was updated the entire time. However, my gown is short. I used the length the website recommended for my height. It comes just past my knees so it doesn't lo... See more
Company replied
Initially, I was getting annoyed that the stole n gown hasn’t arrived yet despite 2 calls. On the 3rd call, the person helped me n expedited the order which arrived in time for my daughter’s event. Gr... See more
Company details
Written by the company
The One-Stop Shop For Every Graduation, from our warehouse direct to you! At Cap And Gown Direct, we care about each and every customer by offering value and convenience in ordering graduation products. There is no tiered pricing for 1 set of cap and gown to 100 sets, because we offer the bottom price plus shipping & handling. There's no more waiting for months for your graduation gown to be shipped to you- our standard shipping takes only 3-5 business days to arrive anywhere in the U.S. We make things simple, affordable, and reliable. Place your order online today, or contact us at info@capandgowndirect.com if you have any questions!
Contact info
140 58th St Ste. 6G, 11220, Brooklyn, NY, United States
- 347-669-4696
- info@capandgowndirect.com
- capandgowndirect.com
4.2
Great
476 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 24 hours
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Color and style and in-stock
February 23, 2023
The Shipper lost my order but Cap and…
The Shipper lost my order but Cap and Gown Direct went out of their way to correct the mistakes of others. they replaced my order and got it out the same day with another shipper. I was on a time crunch so I gladly agreed to pay the difference in order to expedite shipping with another shipping company.
February 27, 2023
Amazing customer service !
February 1, 2023
Perfect!!!!
January 28, 2023
Discount code
But make this experience great was that you refunded my discount code after I had already placed my order. Thank you.
February 5, 2023
Good experience
Good experience. Arrived on time. Good quality. Now stop pestering me to write a review.
January 28, 2023
Outstanding customer service and speedy…
Outstanding customer service and speedy delivery
This is the 7th robe I have ordered, and the quality is superb and the price is fantastic.
January 23, 2023
Product was delivered faster than…
Product was delivered faster than expected, and fit perfect. Very pleased
January 4, 2023
The product was good
The fit was a little small but that was because didn't get the measurements right. Overall great product and great prices
January 14, 2023
Rapid receipt of giwn
I needed a new academic because a newly planned event. My gown arrived within 3 days as indicated.
January 5, 2023
Very fast shipping loved the cap and…
Very fast shipping loved the cap and gown very good material 😍❤️
January 8, 2023
I'm very happy with my order of a cap
I'm very happy with my order of a cap, gown, tassel and diploma cover. The shipping was extremely fast and I will happily order from Cap & Gown Direct again.
December 16, 2022
Quick and easy
Quick and easy. Looks great! In time for pictures. You did amazing!!!
December 20, 2022
Thoughtful salesperson gave 25% discount
The salesperson makes life very convenient for me by giving me the 25% discount over the phone so that I don't have to wait till next year to place my order when the discount is on. Really appreciate her thoughtfulness.
November 30, 2022
4 out of 5 stars
Shipped quickly, frequent updates, good quality product for the price, got what I expected
November 28, 2022
Responsive Customer Service
Still waiting on my order (not upset just stating from I can't speak to quality yet) but my back and forth with customer service has been awesome!
November 7, 2022
Everything fast shipments .
November 18, 2022
Very easy ordering process
Very easy ordering process, received a discount for bulk order and gowns are exactly as expected.
November 17, 2022
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