CapCool Reviews 119

Amazing experience. Price was competitive and the service provided was outstanding. Erica went over and beyond to fit the installation before my baby was due, and she even helped organising the scaffolding for me. The installers were polite, respectful and quick. A year in, and everything works smoothly. Highly recommended.

We were very satisfied by the service and installation of our AC by CapCool. The initial assessment was prompt and Farhan provided sound advice and without any sales push. This gave us the confidence to go ahead and the installation was done professionally and considerately. Highly recommended.

CapCool has been providing air conditioning solutions to us since 2020.
The most recent experience was 4 Feb. 2026.
A highly reliable, trustworthy, sincere and professional organisation.
Their work is impeccable and expertly carried out by a team of excellent engineers - friendly and patient, leaving customers with that all important reassurance and peace of mind, and an excellent work ethic.
If I had to leave a grade it would (A*+)^2.
Please consider CapCool for all your AC requirements.
Many thanks, CapCool for the continued superior service.

From the beginning to the end.

Very happy with the service I got from CapCool. I emailed a bunch of companies about a single-room aircon install, and most of them didn't even bother to reply. CapCool responded really quickly, asked me to send them a video of the room I wanted it installed in. With this they gave me a price which I was happy with. They took their time on installation day and did a quality job - no slap-dash rush job, or dodgy on the day antics to up the price. Just good quality service from enquiry to installation. I've already recommended them to a friend.

From the beginning, Capcool were professional, honest and very communicative. Mohammed came do a survey on the same day we contacted him and he was very generous with his time - spending 45 minutes assessing our house as some of our walls are on a weird angle. He was realistic and very reliable - not like other companies who try to upsell you or are not forefront about the risks. We felt in very safe hands.

Mohammed and Farhan fit us in really quickly and managed to get the work done in one day, and during a pretty hot day. The units are great, the finish is perfect and we’re incredibly happy with our choice. I really feel they went the extra mile for us.

5 stars for Capcool and I would recommend 100%

I have only good things to say about this company. Right from the initial appointment to discuss what we needed, through to the finished installation they were professional and courteous, and have carried out what looks to be a great installation, leaving things tidy. Everything looks good, inside and out, and works even better than I hoped.
We are very happy with our air con and wouldn't hesitate to recommend CapCool!

I don’t normally leave reviews online but really wanted to on this occasion. Just really nice people doing a great job. Everything has been a positive experience, the installation was quick, really neatly done and my house left spotless after. Price was really competitive and communication has been quick and helpful at all times.

5 Stars. The service was fantastic, and the price was competitive. Would not hesitate in recommending them.

We recently had CapCool install a new air conditioning unit at our Battersea branch, and we couldn't be more impressed with the service. From start to finish, the team was punctual, professional, and incredibly efficient. They handled the installation with minimal disruption to our operations and left the space spotless once the job was done.

Communication was clear throughout, and they took the time to explain the system and ensure everything was working perfectly before leaving. The quality of their work and attention to detail really stood out.

Highly recommended for anyone looking for reliable, expert AC services. We’ll definitely be using CapCool again for future projects.

This company is absolutely fantastic .
Extremely professional, clean and their customer service is just amazing.

I would definitely recommend their services and would always use it again.

Must say that their prices are very good.

I wasn’t too sure if I was making the right choice after, somebody had over spoken about having air-conditioning unit put in my house due to I have a nine meter extension, I decided to give it a go after I saw the unit on the wall and how it was done put on the wall trunking on the outside of the house on the side of the wall outside totally hidden you can only see the unit it was a excellent job outstanding brilliant. I will definitely recommend This company that has done a brilliant job. Capcool air-conditioning I’m so happy with it. I can’t at any more then outstanding job? Well done.

From survey to install and beyond my experience was great with Capcool. Each member of the team is really knowledgeable and experienced and guided my through the full survey and install with expert advice and guidance. They are also affordable for a top quality installation. 5 stars.

I have to say that this is a 5 star service and excellent customer service. The people who came to do the installation are extremely helpful and have demonstrated such a tidy and clean job.
I have done a lot of research on lots of air conditioning companies , this is not only reasonable prices with amazing products but also fast delivery.
I am highly recommend this company to everyone.

I was very happy with the service I got from Capcool recently - who installed two AC units in my property.

The engineers came promptly at the time they stated and the survey and installation was done under a week. They were very professional and friendly and cleaned up after themselves.
Once the air conditioning units were installed, they spent time explaining how they work and how to get the optimum settings for my home out of them.

Very happy I chose Capcool and would highly recommend them to anyone in the market for AC units.

Used CapCool to install 2 air conditioning units. The entire experience has been great, they are efficient and extremely reliable. Showed up on time every single time, very responsive and good pricing. The installation team (Imran and Hayaan) has been brilliant. Highly recommend CapCool.

We highly reccomend CapCool. They gave us a really good deal, were supportive, really helpful, responded quickly to questions, communicated clearly, explained everything, the whole team from emails to phone calls and the people installing were so friendly, respectful and helpful talking us through our options.

Great experience all together. Preparation, price transparency, execution in the day was perfect. We had an issue with two units after installation and the team
Came in to fix within 24hrs.

I have had many bad experiences with AC installations, but the CapCool team delivered front to back. 100% would recommend if you are looking for a good job.

Straightforward and efficient as went well

Would highly recommend CapCool. Very competitive pricing and great quality work.