Ordering was straight forward, product details were as you’d expect, delivery took longer than expected and it lacing an order forces you to download a “shop” app to track delivery. I don’t like hav... See more
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Good clean website, quick delivery of product and good, timely communication. Will happily use again, thank you.
Company replied
Very unprofessional and lacking technical knowledge. They provided extremely expensive advice, which was later confirmed to be incorrect by Samsung. They took no responsibility for their recommendatio... See more
Company replied
Fast and easy purchase and delivery. It was fitted on Saturday 14th so yet to see an improvement. We hope it does all that it says it will, it took us a while to finally choose this one, there ar... See more
Company details
Written by the company
At Quality Heating, we are your trusted partner for affordable quality heating products, offering hassle-free access to high-quality boilers, infrared panels, radiators, thermostats, and heating accessories across the UK. We simplify the process of upgrading or maintaining your heating system by delivering expertly curated goods directly to your door—combining convenience, reliability, and exceptional customer service. Why Choose Us? ✅ Quality Products: We supply rigorously tested equipment, ensuring durability, efficiency, and compliance with UK safety standards. ✅ Seamless Online Experience: Browse, compare, and order with ease via our user-friendly platform, backed by clear product details and transparent pricing. ✅ Dedicated Customer Care: Our UK-based support team is here to assist with product queries, order tracking, and after-sales support via phone, email, or live chat. ✅ Fast & Flexible Delivery: Enjoy nationwide shipping with reliable courier partners, including options for next-day delivery and convenient tracking. Quality Heating prioritises your satisfaction at every step. From personalised product recommendations to hassle-free returns, we’re committed to making your purchase experience straightforward and stress-free. We value your feedback! Share your review to help us continue delivering the service and quality you deserve. Explore our range at www.qualityheating.co.uk.
Contact info
284 Water Road, HA0 1HX, Wembley, United Kingdom
- 020 4577 3096
- service@qualityheating.co.uk
- qualityheating.co.uk
4.2
Great
20 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great service, fast delivery
Good clean website, quick delivery of product and good, timely communication. Will happily use again, thank you.
March 27, 2026
Reply from Aizo Quality Heating UK
Thank you for your business and support.
Fast and easy purchase and delivery.
Fast and easy purchase and delivery.
It was fitted on Saturday 14th so yet to see an improvement.
We hope it does all that it says it will, it took us a while to finally choose this one, there are so many out there!
We wanted one that you didn’t have to have we a spare room for a huge unit and bags of salt, one that you could drink the water and not have a separate drinking water tap, one that is easy to fit and doesn’t take up space and one that is almost 90% effective.
This is the one!
March 17, 2026
Unprompted review
Very speedy service
February 23, 2026
Had what I needed at a very competitive…
Had what I needed at a very competitive price and was able to collect after a couple of hours
February 9, 2026
Unprompted review
Very unprofessional and lacking…
Very unprofessional and lacking technical knowledge. They provided extremely expensive advice, which was later confirmed to be incorrect by Samsung. They took no responsibility for their recommendations, and as a result, I had to purchase elsewhere. I have suffered a loss of £7,000 due to this issue and am now taking legal action.
January 30, 2026
Unprompted review
Reply from Aizo Quality Heating UK
This review is not genuine, never bought from us and the review is not verified from an order.
very good communications
Hi
I communicated on WhatsApp before I purchased a 800w infrared glass bathroom heater, also gave me another 10% off what i originally paid, the heater seems to be working ok,we purchased this heater because it has a five year warranty, unlike the last one we had barely lasted 12 months, only had 12 months warranty
thank you
January 2, 2026
I purchased two solar panels off tham…
I purchased two solar panels off tham online on early hours of Saturday morning I spoke to them and they said I would have them by Tuesday that week and fair play they have come when they said Tuesday in perfect condition would definitely recommend this company and I will definitely be purchasing more from them in the future
December 20, 2025
Unprompted review
Reply from Aizo Quality Heating UK
Person returned a product damaged, with dust still on it and with water traces. Photo evidence was sent and user threaten to extort us with by placing bad reviews which this is, altough he was refunded. We have reported the user. Product was Monsoon Water pressure system.
Overall good service if not a bit slow to deliver.
Ordering was straight forward, product details were as you’d expect, delivery took longer than expected and it lacing an order forces you to download a “shop” app to track delivery.
I don’t like having to download 3rd party apps that I would usually use to find out where my item is.
October 3, 2025
Great deal and experience
Needed to buy a piece of equipment and I found customer service to be excellent with speedy execution and assistance
Plus, pricing was extremely competitive
October 9, 2025
Unprompted review
The hottest heating company going!!
Great service and product range! Very happy with our boiler!!
Would recommend!!
October 4, 2025
Unprompted review
Same day delivery
Great customer service. The boiler we have ordered arrived the same day, this is very helpful.
August 7, 2025
Unprompted review
Great service and fast delivery.
August 8, 2025
Good communication and quick delivery
Good communication and quick delivery. Will purchase again in future
June 24, 2025
Unprompted review
Reply from Aizo Quality Heating UK
Thank you for your purchase and confident in us. Happy to supply you again in the future.
“Smooth Purchase and Great Customer Service from Quality Heating UK”
“I recently purchased the ELDOM Spectra 100 Litre Electric Hot Water Cylinder from Quality Heating UK, and I am extremely satisfied with the entire buying process. The website was easy to navigate, and the product descriptions were clear and detailed, helping me make an informed decision.
What stood out most was the customer service. When I had a question about the product, their team was quick to respond and provided helpful answers. The checkout process was smooth and secure, and my order was processed without any issues.
Additionally, the delivery was prompt, and the product arrived in perfect condition, well-packaged and protected. Overall, it was a seamless and stress-free experience. I would definitely recommend Quality Heating UK to anyone looking for reliable heating products and excellent service!
June 2, 2025
Unprompted review
Reply from Aizo Quality Heating UK
Thank you for your purchase, and it’s great to hear about your experience, as we pride ourselves on providing the best customer service possible.
Quality Heating UK customer service…
Quality Heating UK customer service went out of their way to dispatch the item sooner than expected upon request. My flat is like a sauna in the summer so needed it ASAP and they accommodated. Really much appreciated. The portable air con is something else. Does the business, watched the temp go down on my thermostat fro 30c to 22c within a couple of hours
June 2, 2025
Unprompted review
Reply from Aizo Quality Heating UK
Thank you for your trust. Enjoy your TTulpe CampCool AC-10.
Simply ordered and got it!
Simply ordered and got it!
I ordered a Eurom AC3201 on Monday and it arrived on Wednesday.
Fast and efficient.
May 26, 2025
Unprompted review
Reply from Aizo Quality Heating UK
Thank you for your order and review.
Very systematic and streamlined…
Very systematic and streamlined experience from start to finish. Received some invaluable advice on heating solutions that was ideal for our needs. Ended up saving a lot of money than initially planned and overall lower usage costs. Quality Heating were timely and professional with their updates from the time of order, to delivery and installation. Would recommend them to anyone looking for heating solutions and appliances. Keep up the good work
February 4, 2025
Unprompted review
Great service would recommend you anyone
February 8, 2025
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