Capify Reviews 711

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, making the process incredibly easy and stress-free. The service is frequently described as prompt, straightforward, and supportive, with many appreciating the clear communication and quick turnaround times for funding. However, some people were dissatisfied with the company's policy regarding start-up businesses, noting that they were unable to secure a loan. Additionally, a few reviewers expressed concerns regarding the use of their personal information, and some mentioned a lack of communication and an experience of being asked for numerous documents without a clear resolution.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, praising the professionalism, efficiency, and... See more

Customer service

Consumers express high satisfaction with customer service. Reviewers consistently highlight the... See more

User experience

Users describe positive interactions with user experience. Many customers report excellent experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve now used Capify for business lending for the fifth times (5th), and once again the experience has been excellent. The whole process was , professional, and straightforward from start to finish.... See more

Company replied

Rated 5 out of 5 stars

Clare was fantastic, every step of the way. Very communicative and easily contactable. The whole process was completed very quickly. Her friendly and approachable manner made the whole experience very... See more

Company replied

Rated 5 out of 5 stars

Well what can I say other than top notch experience and wonderful customer service, hand held all the way through with your own adviser and constant updating. When borrowing money, it can be a real... See more

Company replied

Rated 5 out of 5 stars

I recently applied for a business loan with Capify and honestly the whole experience was great. The team was professional, fast and really responsive from the start. The entire process took less tha... See more

Company replied


Company details

  1. Non-Bank Financial Service

About Capify

Written by the company

Capify was founded in 2008 during the height of the global financial crisis, as an avenue to assist financially struggling UK SME’s that did not qualify for traditional lending options. Understanding how difficult it can be to attain business funding, Capify is here to make this process as simple and quick as possible getting funding in your hands in under 24 hours.

Get funding from £5,000 to £1,000,000 for any business purpose - from working capital or purchasing new equipment. Capify loans are repaid in small, manageable fixed payments, to help you manage cash flow. With our simple application process, loan calculators, and a great team ready to guide you through the process, you can check your eligibility online in 30 seconds.

If you've been trading for over 12 months and have a monthly turnover of £10,000 apply online today and you could have the funds in your account the same day.

Capify is not a bank and may be able to help you when a traditional lender might not. We look at different lending criteria and will consider all credit profiles, with every loan application decided by a human, not an algorithm. We’re proud to have a team of dedicated professionals who can help guide business owners through the process and find the best solutions for them. For this reason, we’ve built a strong community of customers who come back to us time and time again. We place a lot of emphasis on human communication over tech. Whilst we think that tech is important and delivers a fast process from application to receiving your funds, you’ll also have a dedicated point of contact who will always be available at the end of the phone if you’ve got a question. We also have a team of real people who look over every single deal. 

   

Capify - Business Funding Made Simple

Written by the company

Raise up to £1,000,000
Our application process is made simple and fast with our dedicated account managers to assist you all the way.
We've funded over £1.2 billion globally and supported over 20,000 businesses.
We know business owners require finance for many reasons whether you want to buy stock or equipment, expand marketing or hire additional staff, our funding and flexible repayments are perfect for the growth of your business.

Contact info

Promotion box for Capify

Trusted by thousands of SMEs

Whatever your business goals, a Capify loan can help you get there.

4.6

Excellent

TrustScore 4.5 out of 5

711 reviews

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Rated 5 out of 5 stars

Breath of fresh air

Spoke to Clare at Capify on Tuesday.
Had confirmation of funds availability within 48 hours. The company was absolutely amazing and Clare was like a breath of fresh air. Would highly recommend speaking to them for fast, short term funding.

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Clare was so helpful,

Clare was so helpful throughout the whole process, she was polite and very patient with me as i am not great with technology.

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

I was looking for a loan for my…

I was looking for a loan for my business expansion . I had received a lot of "No's" from a lot of companies including my bank. I came across Capify. I submitted my application. I had Sam Thompson advisor who assisted me with my application. He talked me through all the required documents to complete my application. I had some of the documents and not others. Sam worked tirelessly to find alternative documents that his company will accept. Sam was very reassuring and supportive throughout the process.He talked me through the processes. His communication was exceptional as he kept me posted throughout the whole process. When I could not answer my phone, Sam will follow it up with an email or text as he wanted to assist me to get the loan in a timely manner. Sam helped me get a loan when I thought that it was impossible. I will definitely recommend Capify. Thank you Sam.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and Efficient

Title: Outstanding Service from Sean at Capify!

Sean at Capify made the process smooth and stress-free. His clear communication and professionalism stood out, and he explained all my options clearly.

Thanks to Sean’s help, everything was handled quickly and efficiently. Highly recommend Sean and Capify for reliable and supportive service!

November 27, 2024
Unprompted review
Rated 4 out of 5 stars

Loan

The entire process was transparent and suited to the current conditions of my business. Everyone I spoke to was kind and knowledgeable.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Worked with Gary on getting my loan…

Worked with Gary on getting my loan great guy , Sam and Kyle also great to work with can’t recommend these guys enough.

November 14, 2024
Unprompted review
Capify logo

Reply from Capify

Thank you for your wonderful review, Craig. We appreciate the comments and will pass them to Gary, Sam and Kyle!

Rated 1 out of 5 stars

Awful Company

This company call me at least 3 times a week. I repeatedly tell the same person (Lisa) to please remove my details from their calling list, at which point she just hangs up, so so rude.

Capify if you are reading this, if i get one more call i am going to contact the FCA to make a complaint.

November 14, 2024
Unprompted review
Capify logo

Reply from Capify

Thank you for your feedback.

We're very sorry to hear that our contact attempts have caused frustration.

Our team makes contact with any individual who have initiated an application with us, specifically to provide assistance with the process. There is never any obligation to proceed and we always respect our customers contact preference where notified.

I haven't been able to locate a record for you, or identify who Lisa is. Please can you contact help@capify.co.uk so that we can investigate this matter accordingly.

Thank you

Rated 5 out of 5 stars

Sam Thompson

Sam Thompson, sorted my loan quick and easily... top guy top company

November 14, 2024
Unprompted review
Capify logo

Reply from Capify

Thanks for taking the time to leave us a review Alex. We'll pass your feedback to Sam, we're glad you had a great experience!

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