Capital Appliance Repair Reviews 

182
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Iurii visited last Friday at 6pm to check our washer; ordered a new door lock on the spot. Returned Tuesday at noon with the part, changed it, and it works. The initial service fee was applied to th... See more

Rated 1 out of 5 stars

I made a service call in Montréal for a 7 years old Monogram ge with a door alignement problem. Service was fast . But the technician seemed unprofessionnal… I paid 90$ for a diagnostic and estimate.... See more

Rated 5 out of 5 stars

Our trusted technician, Viktor, arrived on time. We'd requested him since he's already "dealt" with our LG washer on a couple of occasions. It took a while to figure out the source of the 'noise'.... See more

Rated 5 out of 5 stars

Office was responsive. Got an appointment fast for a problem with my dishwasher. Tech repaired the major issue at the first call, waited a couple of days for a part to finish the job. Very knowledgeab... See more

Company details

  1. Appliance Repair Service
  2. Refrigerator Repair Service
  3. Repair Service
  4. Washer and Dryer Repair Service

Written by the company

Family owned and operated appliance repair company. We offer same-day appliance repairs for major household appliances in Ottawa, Nepean, Kanata. Stittsville, Cumberland, Orleans, Rockland, Gloucester, and the surrounding area. We fix all makes and models of fridges, freezers, stoves, ovens, dishwashers, dryers, and washing machines. We also specialize in high-end appliance repairs for Sub-Zero, Viking, Miele, Thermador, and more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

182 reviews

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4.3

All reviews

(182)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Simply WOW!

Had a great, fast, efficient and courteous experience with Capital Appliance Repair Service. Pretty simple. I called. They showed up within hours and the next day; my stove was back up and running. Our technician (Ilya) made himelf availabe during during Easter weekend. He was very understanding and made the process seamless! Should I have any issues with pther appliances (knock on wood; I don't) I will FOR SURE call/recommend Capital Appliance Repair!

April 2, 2018
Unprompted review
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Reply from Capital Appliance Repair

Hello, Thank you for your review and for choosing our company.Your satisfaction is our top priority. Hopefully you will not have any issues with your appliances, however if you do, we are always there to help you. Regards, Capital Appliance Repair team

Rated 5 out of 5 stars

Prompt polite and told me exactly what…

Prompt polite and told me exactly what was wrong with my dishwasher and even recommended Brands as it was cheaper to purchase a new dishwasher then repair my old one. If I ever need a appliance repair again will be calling them. Cheapest service call price in town. $60 for service call and this is waved if you repair your appliance.

March 23, 2018
Unprompted review
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Reply from Capital Appliance Repair

HI Kim, Thank you for your review and for choosing our company.
We do strike to provide best recommendations to our clients on the cheapest options of fixing appliances! Good luck with your dishwasher. Regards, Capital Appliance Repair team

Rated 5 out of 5 stars

Prompt. Professional. Polite. Highly recommended!

We required a service call to review some issues with our condo style washer/dryer. Ilya arrived promptly and was extremely knowledgeable and professional. He quickly found the issues with both units, and quoted us on the repair parts + labour. Highly recommend Capital Appliance Repair for speedy + professional service.

March 21, 2018
Unprompted review
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Reply from Capital Appliance Repair

Hello, Thank you for your review and for choosing our company.
Our goal is your satisfaction. Hopefully your washer will serve you well for years. Regards, Capital Appliance Repair team

Rated 5 out of 5 stars

Top notch repairman

Technician was prompt, polite and very knowledgeable.

March 5, 2018
Unprompted review
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Reply from Capital Appliance Repair

Hello, Thank you for your review and for choosing our company.
Feel free to get in touch with us in the future if you need any help with your appliances. Regards, Capital Appliance Repair team

Rated 5 out of 5 stars

We are very happy with our experience

We are very happy with our experience, they are polite, professional and knowledgeable about their products. Their technician Ilya explained why the oven broke down, made recommendations and ultimately fixed everything much quicker than anticipated. He ordered the part and was back first thing two days later to install. I would have no hesitation in recommending Capital Appliance and their technician.

Judy S.

March 3, 2018
Unprompted review
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Reply from Capital Appliance Repair

Hello, Thank you for your review and for choosing our company.Our top priority is your satisfaction. Feel free to contact us in case you have trouble with your appliances in the future. We are always there to help you. Regards, Capital Appliance Repair team

Rated 5 out of 5 stars

Responsive

Responsive, professional service. All commitments were met.

January 27, 2018
Unprompted review
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Reply from Capital Appliance Repair

Hello, Thank you for your review and for choosing our company. Regards, Capital Appliance Repair team

Rated 5 out of 5 stars

I would and will recommend this company …

I would and will recommend this company the Tech was very pleasant and polite. she showed everything he was doing to me as well.
they went over and belong to help me on a Saturday.

January 27, 2018
Unprompted review
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Reply from Capital Appliance Repair

Hello, Thank you for your review and for choosing our company. We are dedicated to provide excellent service to our customers and accommodate our schedule to your needs. Regards, Capital Appliance Repair team

Rated 5 out of 5 stars

Quick, polite, efficient service

I had one issue after another in a new home, and calling up Capital was one of the wisest moves I have ever done to alleviate our "sufferings ", so to speak. Appointment was set right away, parts ordered and installed within two business days. They were wise to have sent two very capable young men to fix a stacked on washer model. No scraping or dirtying floors, etc. They were very courteous to boot.

January 17, 2018
Unprompted review
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Reply from Capital Appliance Repair

Hello, Thank you for your great review and for choosing our company! We strike to provide excellent service to all of our customers!
Regards, Capital Appliance Repair team

Rated 5 out of 5 stars

Amazing service visit and quick repair!

We have used this company three times in the last month to repair the appliances that came with our new home (new to us). The issues were varied, with a fridge ice maker not working, a dryer not heating, and a broken washing machine drain pump. Every service request was responded to promptly, with a service visit scheduled for the same day or next day. The service personnel were professional and friendly and very knowledgeable. For every issue, they recommended the most cost effective option and waive their service visit fee if you hire them for the repair. The repairs have all be quick and easy and completely resolved our issues for a very reasonable price.

January 17, 2018
Unprompted review
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Reply from Capital Appliance Repair

Hello, Thank you for your great review and for choosing our company! We are dedicated to build trust relationships with our clients. We wish you a great luck with your appliances. Regards, Capital Appliance Repair team

Rated 5 out of 5 stars

Fast, courteous service. Would highly recommend!

Contacted them to fix my washing machine (Kenmore). Fast, friendly, courteous service. Very professional. I would definitely recommend!!

January 15, 2018
Unprompted review
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Reply from Capital Appliance Repair

Hello, Thank you for your review and for choosing our company. We strike to provide excellent service to all of our customers!
Regards, Capital Appliance Repair team

Rated 5 out of 5 stars

Peace of Mind Appliance Service

If you're looking for an in home repair company that is efficient, accommodating, conscientious and provides amazing customer service - I highly recommend Capital Appliance Repair.

January 9, 2018
Unprompted review
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Reply from Capital Appliance Repair

Hello, Thank you for your review and for choosing our company.
Feel free to get in touch with us in the future if you need any help with your appliances. Regards, Capital Appliance Repair team

Rated 5 out of 5 stars

Repair was completed on a Monday after …

Repair was completed on a Monday after requesting it on Sunday. Pleased with the timely service.

January 8, 2018
Unprompted review
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Reply from Capital Appliance Repair

Hello, Thank you for your review and for choosing our company! Regards, Capital Appliance Repair team

Rated 5 out of 5 stars

Excellent !!

Excellent !!! Service was timely, professional and reasonably priced. I will definitely go to them the next time I need something repaired.

January 5, 2018
Unprompted review
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Reply from Capital Appliance Repair

Hello, Thank you for your review! We are always there to help you with your appliances. Regards, Capital Appliance Repair team

Rated 5 out of 5 stars

I have only good things to say about …

I have only good things to say about the service.The technician llya ,took time to explain everything to me in a clear and concise manner.He was efficient, punctual and courteous and an asset to the company and I would highly recommend this company.

December 22, 2017
Unprompted review
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Reply from Capital Appliance Repair

Hello, Thank you for your review! Our team is dedicated to high-quality and effective service. We are always there to help you with your appliances. Regards, Capital Appliance Repair team

Rated 5 out of 5 stars

Excellent!

We were very happy with the service, the suggestions provided and the serviceman’s friendly demeanour. Would highly recommend.

December 8, 2017
Unprompted review
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Reply from Capital Appliance Repair

Hello, Thank you for your review and for choosing our company. We are dedicated to provide excellent service to our customers.Regards, Capital Appliance Repair team

Rated 5 out of 5 stars

Excellent job

Excellent job, dishwasher fixed in a short period of time, will recommend the company

December 5, 2017
Unprompted review
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Reply from Capital Appliance Repair

Hello, Thank you for your review and for choosing our company.Good luck with your dishwasher!

Rated 5 out of 5 stars

Prompt and professional service

Prompt and professional service. The Technician was very thorough, examined all parts of our dryer, confirmed the heating coil would need replacing, explained the cost and did not pressure to fix or buy new dryer. Made another appointment to have it fixed and the same Technician came and was just as professional. Cost was reasonable.

November 24, 2017
Unprompted review
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Reply from Capital Appliance Repair

Hello, Thank you for your review and for choosing our company.Good luck with your appliances!

Rated 5 out of 5 stars

Excellent clothesdryer repair

Capital Appliance Repair had a technician visit my house within 1 business day of my calling in to have my dryer's power cord replaced. The only significant delay in completing the repair was waiting for a part that had to be ordered and shipped from Toronto.

The technician was polite, to-the-point, and professional, and pricing was very reasonable.

My only suggestion for improvement would be as follows: although I called in with a specific, known problem with the dryer, it would have been soothing to know that the technician reviewed the other dryer components and determined they were all still in good working order. I don't really recall the technician doing that - not to say he didn't, only that I don't recall him discussing it with me.

November 22, 2017
Unprompted review
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Reply from Capital Appliance Repair

Hello, Thank you for your review and for choosing our company.We are constantly improving our service and your satisfaction at the end is our top priority. We wish you good luck with your appliances. Regards, Capital Appliance Repair team

Rated 5 out of 5 stars

A great company to deal with

A great company to deal with . Very polite , the technician knew the problem after inspection and fixed the problem. We will be using them again for our appliance repairs .

November 6, 2017
Unprompted review
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Reply from Capital Appliance Repair

Hello, Thank you for your review and for choosing our company.

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