Capitecbank Reviews 136

The worst bank to run a business, what a dam disgrace. I can't get my funds in time to pay my staff and bills. Def considering leaving them asap. Don't use them if you have a business they totally have no idea about getting you your funds on time EVER.... so disappointing.

Hello you held my money on hold R309 on my bank account 1896096563 capitec savings.. you said the money is suspected for fraud when I contact you.. you guys are bad service.. right now I need the money to buy food.. i was expecting the money..

Help retrieve my money
Name suprise Nkalanga
Id 9605176016084
Cell no 0766683789
Email supriseprospernkalanga@gmail com

Some transactions made through Apple Pay with my capitec digital card in Ghana were declined.

To make international transactions one has to email them and it make take over 2 working days to get a response to set up authorisation for international transactions.

As a result I have had to take most of my funds out of this bank to save myself the stress as they have not been contactable when I call them from Ghana. Definitely not recommended for international clients

I tried to invest R500000.00 in a fixed deposit account, they gave me incorrect information that I could convert my one saving account to a fixed deposit account. When I tried to deposit the funds into this fixed deposit account via internet banking I could not. I called the bank they could not help, that happened on 22 March 2023. I have sent 4 emails to the bank with no response. I eventually got a reaction after I reported the case to the Bank Ombudsman. However today is the 2 May 2023 and the problem is still not resolved.

Worse bank ever they froze my savings account for a payment I got from my mom and they didn't even communicate this to me I had to use my own money to go up and down visiting their branches and calling to get this issue resolved . I was promised once I give them the necessary documents they will open my account and everything will be back to normal. Guess what they "unblocked" my savings account but I can't receive money not send out money 😭 and the transections they said was the one that got my account blocked the took those funds from that transection and now saying they still investigating and it will take 14-21 days and I haven't gotten any communication from them about this matter as the 21days are over . Please don't use they bank

One of the most fraudulent, deceptive and pathetic banks to have ever existed!

A low "account fee" hides endless and grossly excessive hidden charges - unsuccessful card transaction fee! card replacement fee, fees for prepaid services they already receive commission on. Fees for payment to other capitec customers. Fees for buying a policy through them. In the last month most fees were increased by 33% without notifying customers. Absolute and pure scum and filth!