Captain Jack's Seafood Locker Reviews 861

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We were impressed with our first purchase from Capt. Jacks. Great customer service, got email to make us aware of the product we were waiting for, fast shipment. My only constructive comment would... See more

Rated 5 out of 5 stars

Best crab I‘ve ever had!! Great for eating in groups, and family friendly. Everyone was really satisfied with their meal. However, some friends which are frequent customers complain about the rec... See more

Rated 5 out of 5 stars

We have been ordering from Captain Jack's for a few years now and can honestly say they are a top notch operation. We have only had one issue where the shipment was late (not their fault) and they too... See more

Rated 5 out of 5 stars

Web Site / Ease of Ordering: 5 Stars Packaging: 4 Stars Quality / Taste: 5 Stars Value: 5 Stars Ordered king crab legs from Captain Jack's Seafood Locker. The legs were clean,whole, and lar... See more

Company details

  1. Restaurants & Bars

Information provided by various external sources

Captain Jack's Seafood Locker has been locally owned and operated in Seward, Alaska for over 15 years. Captain Jack's started as a small packaging and shipping facility for sport-caught fish. Soon we recognized the demand for premium Alaskan fish and seafood by consumers around the United States. We began cultivating sources for the highest quality wild seafood Alaska has to offer. We work with select local fishing families who care about the quality of their wild Alaskan seafood products as much as we do.


Contact info

5.0

Excellent

TrustScore 5 out of 5

861 reviews

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Rated 4 out of 5 stars

Might have been a glitch

Everything was fine except that their credit card processor put two pending charges on my card for a single order. It took about a week for the second pending charge to be removed.
Dealing with the people at Captain Jack’s has been a pleasure. They have answered all my questions. The crab legs have been outstanding and the pricing very fair. I’ve purchased from Captain Jack’s for several years and will continue to do so.

December 3, 2017
Unprompted review
Rated 5 out of 5 stars

I blame myself for not getting the …

I blame myself for not getting the worker's name, but she was the only one working on 11/9/17 when I placed my order in your store. She had such amazing customer service and made the whole experience very enjoyable.
Your company is lucky to have a worker like her! She makes this world a better place.

November 16, 2017
Unprompted review
Rated 5 out of 5 stars

recommend highly

I've been using Captain Jack's for quite a few years and have never had a bad experience. Would and have recommended them to anyone!

November 14, 2017
Unprompted review
Rated 5 out of 5 stars

Always amazed at how my order can be …

Always amazed at how my order can be shipped from Alaska and arrive in Wisconsin in less than 24 hours. Quality always above and beyond the best and the friends who share my order are always asking "when will you be ordering more".

November 13, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent seafood and great service

I have been purchasing seafood products from Captain Jack's since visiting Seward, Alaska several years ago. I have tried almost all of their products and all of them have been excellent. Their service is great and the shipping is incredibly reliable. Products always arrive to my house within 15 minutes of the estimated time.

November 8, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent product and service!

This is our third order since visiting the store while in Seward.Everything is perfect...no problems whatsoever! Service is excellent, fish is to die for!

November 2, 2017
Unprompted review
Rated 5 out of 5 stars

I have ordered from Captain Jack's for …

I have ordered from Captain Jack's for 2-3 years now and I can tell you with confidence that this is the freshest Seafood you will ever get. When it thaws you can't even smell the fish it is so fresh. They must clean it and freeze it immediately. I love this place! TRUSTPILOT has me living in the UK, but I live in Vermont, USA!

November 1, 2017
Rated 5 out of 5 stars

Captain Jacks has the same top notch …

Captain Jacks has the same top notch service shopping from home in Georgia that it did at their family operated market in Seward AK when we were there 6 years ago! Amazing seafood products matched with friendly/dependable service is the best you can ask for!
Thanks for all your hard work over all these years! It always taste Alaska fresh! Alan V

November 1, 2017
Unprompted review

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