Car & Classic Reviews 3,714

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 911 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly website and the straightforward process for selling vehicles, often highlighting the ease of uploading photos and descriptions. Many people appreciate the excellent service, including professional photography and detailed write-ups, which contribute to quick sales and a broad audience for their listings. Reviewers frequently commend the staff for their helpfulness, professionalism, and supportive approach throughout the selling process, making it a smooth and positive experience. However, some customers also noted issues with the product, such as misrepresentations of vehicles in auctions, or problems with the website's classification and clarity regarding service fees. A few other people also felt that customer service could be unhelpful or dismissive when addressing concerns, particularly regarding auction processes and listing accuracy.

What people talk about most

Website

Customers consistently note positive experiences with the website, praising its ease of use for buying,... See more

Product

Customers had ambiguous experiences with product, with many reporting successful sales and purchases of... See more

Service

People report positive experiences with service, with many reviewers praising the helpfulness and... See more

Staff

Clients share positive opinions on staff, with many reviewers praising the professionalism, helpfulness, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the platform very user-friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first time using Car & Classic as a private seller. Simple to use website providing free valuations and free adverts to sell your car, with options to pay for enhanced promotions. I went with t... See more

Rated 5 out of 5 stars

First time selling a vehicle by auction and would happily do so again. James had everything covered from start to finish, was particularly efficient with communication, explained the process thoroughl... See more

Rated 5 out of 5 stars

Absolutely brilliant - every step of the way clear and concise instructions. Stunning photos . App.really appeals to like minded people who enjoy classic cars /vehicles. Thanks to Mohammed f... See more

Company replied

Rated 5 out of 5 stars

FANTASTIC: 1st time selling a car with CAR & CLASSIC, after I enquired about a realistic value via their website. Quick and easy to use, upload photos, and all at a reasonable price for sell... See more


Company details

  1. Auto Auction
  2. Online Auction Service
  3. Online Marketplace

Written by the company

A worldwide online market place to buy and sell your dream Classic Car, Bike and more


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

A great way to sell

A great team of people
Very efficient knowledgeable and helpful
The site reaches a wide audience
The only downside is if you are selling a car for not a lot of money the fees are quite high
Overall I was very happy with the service I received

April 29, 2026
Rated 5 out of 5 stars

Great platform for classic cars

Great online platform for modern classic cars. User interface is strong. Great balance of App and web. Easy to create an advert and upload photos from phone or laptop. Thank you for keeping it free to advertise.
Auction functionality is massively improved.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Sell Your Classic Fast Regardless of Value

Absolutely brilliant experience selling my daughter’s Citroën Pluriel on Car & Classic! The advert was quick and easy to set up, the enquiries were genuine and knowledgeable, and the car sold smoothly to a true enthusiast. A first‑class platform that really understands classic and character cars – I wouldn’t hesitate to use it again.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

A company a cut above the rest…

I wanted to use a company with what I thought were a cut above the rest for quite a special motorcycle I was selling, yes there were certain costs attached pending on which package you opted for. I didn’t want to go down the route of having tyre kickers coming round every other day & just wasting time. Car and classic didn’t disappoint, a good team to work with overall, there was a small issue with the listing name/category still really not sure why but at the end of the day the sale was done. Just one note that niggled me a bit was as the site is originally set up for cars when ever they refer to your motorcycle in print it says car. Needs to be more personable. Great job guys many thanks for a first time user.

May 3, 2026
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Reply from Car & Classic

Dear Arthur,

Thanks for the kind review of our auction platform, and the feedback. It was great to work with you selling your motorcycle.

We hope to see you again in the future.

Car & Classic

Rated 5 out of 5 stars

Great platform to sell my classic

Great platform to sell my classic, highly recommended.

May 4, 2026
Unprompted review
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Reply from Car & Classic

Hi Karl,

Thanks for trusting us with your classic, and thanks for recommending us. We hope to see you again soon.

Car & Classic

Rated 4 out of 5 stars

Car sold after two viewing

Car sold after two viewing. The only problem due to ignorance of the website car classifications. My car was a Healey 100 or as some say Healey 100/4. But it is exactly the same car. My car was only listed under one section, thus if you only look under the section it is not under you will possibly not see the car advertisement. They need to combine both sections and correct the mistake.

April 13, 2026
Unprompted review
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Reply from Car & Classic

Hi John

Great news on Healey selling, we appreciate the feedback and will take a look at our taxonomy to improve this.

Car & Classic

Rated 5 out of 5 stars

Fantastic Car Selling Website

Fantastic car selling website, easy to use and of course, free. Sold my Morris Ital within 48 hours of advertising it.

April 27, 2026
Unprompted review
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Reply from Car & Classic

Hi Roy,

Thanks for trusting us with your Morris, we hope to see you again soon.

Car & Classic

Rated 5 out of 5 stars

Good way to sell

Very easy to place an advert and the bike sold quickly. Highly recommended

May 3, 2026
Unprompted review
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Reply from Car & Classic

Hi James,

Thanks for trusting us with your bike, we hope to see you again soon.

Max

Rated 5 out of 5 stars

Good service

Good service. Clear instructions.
Real people to talk to.
Completely smooth transaction.

April 29, 2026
Unprompted review
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Reply from Car & Classic

Dear Ernest,

Thank you for your kind review — it was a pleasure working with you. We hope to see you again soon.

Car & Classic

Rated 5 out of 5 stars

Amazing service

Amazing service, car and classicngo above and beyond to get your car photographed and listed in auction

May 1, 2026
Unprompted review
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Reply from Car & Classic

Thanks for the kind words, we were really pleased to assist you with the Auction. Hope to see you again on the site soon

Car & Classic

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant - every step of the way clear and concise instructions.
Stunning photos .
App.really appeals to like minded people who enjoy classic cars /vehicles.
Thanks to Mohammed for reassuring me I was doing everything correctly .
Never felt pressurised in any way .
Yes you pay commission..
But everyone a winner ultimately.
I am so pleased my car went to such a good home ..too.
Thankyou Car and Classic - great work !

April 29, 2026
Unprompted review
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Reply from Car & Classic

Hi Graham,

Thank you for such a thoughtful message, it really means a lot that you took the time to share this. We’ll make sure Mohammed sees your kind words, he’ll really appreciate it.

It’s always special knowing a car has found the right next home, and we’re grateful you chose us to be part of that journey.

All the best,
Car & Classic

Rated 5 out of 5 stars

Ian Bubb is AMAZING

Ian Bubb is AMAZING. Recommended in the strongest possible terms! Customer support to die for.

April 29, 2026
Unprompted review
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Reply from Car & Classic

Hi Mark,

Thank you for taking a moment to share this, it’s genuinely appreciated. I’ll make sure Ian sees your message; it’ll mean a lot to him.

All the best,
Car & Classic

Rated 5 out of 5 stars

A very smooth & professional experience…

A very smooth & professional experience in using Car & Classic. I have sold a few cars using various online auction houses but never transacted a purchase. Apart from this time. Would recommend C & C based on this experience. Simple set up procedure , good communications & decent follow up. A good buying experience. Lets hope the 'product' matches - lol !

April 29, 2026
Unprompted review
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Reply from Car & Classic

Hi Mark,

Thank you for taking the time to write this - it’s really appreciated! It’s great to hear you decided to try things from the other side this time, and we’re glad you chose us for it.

All the best,
Car & Classic

Rated 5 out of 5 stars

Very smooth transaction and would…

Very smooth transaction and would definitely use C & C again.

April 28, 2026
Unprompted review
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Reply from Car & Classic

Hi Chris,

Thanks so much for taking a moment to leave this, it’s genuinely appreciated.

We sincerely hope to hear from you again soon.

All the best,
Car & Classic

Rated 1 out of 5 stars

Useless

Useless. Took my car off sale as I tried an online auction, but it didn't meet reserve. Went on to try and relist my existing ad, but there is no trace of it, and when I tried to make a new advert, it won't allow it, coming up with a message that the car has been removed from sale or otherwise. Support is useless, non responsive, and no phone number to contact them directly.

April 29, 2026
Unprompted review
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Reply from Car & Classic

Hi Alastair,

We’re sorry to hear how frustrating this has been, we understand how confusing that situation must feel.

We’ve checked on our side and haven’t received any emails under your name requesting the advert to be reinstated, but our support team is always here to help and would be more than happy to look into this and get things sorted for you.

Please contact us on your registered email, and we will be happy to reinstate your advert.

All the best,
Car & Classic

Rated 5 out of 5 stars

The Car Classic team were all extremely…

The Car Classic team were all extremely helpful and informative at every step of the way. James was our account handler who was extremely experienced and polite in the management of the whole process, from organising storage, managing paperwork and in particular on the final auction day communicating with us throughout the day and helping us to achieve the best market price. Highly recommend them. Thank you

April 21, 2026
Unprompted review
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Reply from Car & Classic

Hi Richard,

Thank you for taking the time to write this, it’s genuinely appreciated. We’ll make sure James sees your message, it will mean a lot to him.

We’re really grateful you chose us to be part of your sale, and we hope to hear from you again soon.

All the best,
Car & Classic

Rated 5 out of 5 stars

My highest recommendation if you are…

My highest recommendation if you are considering a classic car. Throughout the whole process Car & Classic went above and beyond with their customer service ensuring the whole selling experience went without a hitch. Everyone was very friendly and answered any questions I may've had. A 5 star service.

April 18, 2026
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Reply from Car & Classic

Hi Chris,

Thank you for taking the time to share this - it really does mean a lot.

We’re grateful for your kind words and for choosing to sell with us. We sincerely hope to hear from you again soon.

All the best,
Car & Classic

Rated 1 out of 5 stars

A totally seller biased platform. Never buy without preview.

Bought an allegedly significant concept car (1974 Fiat 130 Maremma by Pininfarina) in excellent restored conditions without having the possibility to see it in person. What followed was a nightmare. The car revealed to be a poorly made replica with a chassis number three years older than the year advertised (obviously the year where the Maremma was presented) and in addition far from the excellent restored conditions advertised with great emphasis. Notwithstanding this I was pressed by the platform to conclude the transaction and get hold of the car and it was evident that no control whatsoever had been made on the correspondence of the advertisement to the actual car on auction. I had to go to a lawyer, have an expert review made and confirmation by Pininfarina that they did not have record of the actual chassis number and finally had the action resolved and the deposit of the auction price refunded. However Car & Classic retained their fees, which I find scandalous. I refrained from making this review in the wait for the reimbusement of the fees which however never came and this is the cause of the delay of the review with respect to the moment where the auction was dissolved.

June 28, 2025
Unprompted review
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Reply from Car & Classic

Hi Francesco,

We’re sorry to hear you’re disappointed with how this purchase concluded. This matter was carefully reviewed by our disputes team and senior management at the time. The vehicle was presented and described as a restored, rebuilt concept car, and not an original factory example, and this was reflected throughout the listing.

As with all classic vehicles, especially unique or modified examples, interpretations of condition and restoration can vary, which is why we always encourage buyers to carry out their own checks and due diligence prior to bidding.
Car & Classic feel so strongly about this, that we have built and implemented features to enable viewings/video calls/inspections/test drives before you submit a single bid.

We are pleased to report that this vehicle has since been purchased by a happy collector.

All the best,
Car & Classic

Rated 5 out of 5 stars

From start to finish it’s been easy the…

From start to finish it’s been easy the phone calls emails any help you need is no problem. Great communication though out friendly and professional 😁

April 25, 2026
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Reply from Car & Classic

Hi Steve,

Thank you for taking the time to leave this, it’s really appreciated.

We’re glad everything felt straightforward and that you were well supported along the way!
We sincerely hope to hear from you again in the future.

All the best,
Car & Classic

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