Cara Pharmacy Reviews 2,752

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

Cara pharmacy in pottery road, Dun Laoghaire provide an excellent service and go above and beyond to help customers.

Rated 1 out of 5 stars

Cara pharmacy in Bundoran,The rudest customer service Younger woman Aoife I think was unbelievably rude We were on queue and she blatantly took someone she knew in front of us When she came to... See more

Rated 5 out of 5 stars

Visited Pottery Road branch in Dun Laoghaire yesterday. The staff member & pharmacist I dealt with were extremely helpful. I was unsure about a few things regarding my medication and they really put m... See more

Rated 4 out of 5 stars

The delivery of my order was prompt and arrived in good condition however the Clairins eyeshadow which I thought was expensive at 12 euros was nothing like the colour I expected it to be. I ordered sm... See more

Company details

  1. Pharmacy

Information provided by various external sources

Excellence in Customer Service is at the heart of everything we do and we are constantly striving to provide better Customer Service every single day. We focus on the integrity of the product we are selling, the efficiency of our procedures to ensure the right product is in the right place at the right time and finally the experience, which comes from the friendly, helpful, genuinely caring, passionate team members that work at Cara Pharmacy.


Contact info

3.2

Average

TrustScore 3 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Customer service in Cara pottery road…

Customer service in Cara pottery road is terrible. Nobody should be made wait 2 hours for a prescription. I also spent 55 mins on the phone for someone to answer.
You guys need to do better and get more staff. You are dealing with sick people.

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

Cara pharmacy in Bundoran,The rudest…

Cara pharmacy in Bundoran,The rudest customer service
Younger woman Aoife I think was unbelievably rude
We were on queue and she blatantly took someone she knew in front of us
When she came to us she I think grunted and then was angry that we asked about prescriptions our doctor called in the night before,She stated we should have called
Why this lady is a customer service representative is beyond understanding
Will be switching our prescriptions

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely helpful

The pharmacist went above and beyond when I needed help with a medicine for my daughter. Thank you very much!

April 9, 2025
Unprompted review
Rated 1 out of 5 stars

Very bad customer service asked for a…

Very bad customer service asked for a small gift to be wrapped young girl on desk said she hadn’t time she was closing. I asked what time it closed at she said 18.00 this was at 17.25 . I said that’s a half hour away. She just looked at me . The laziest look on her face there was not one other customer in the shop. I observed after I left the shop she was just standing behind till doing nothing. Longford branch

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

Filling an expired prescription as mine was lost!!

Have been going Pottery Road for years and if this review was for the OTC staff it is 5stars but after my recent experience with the pharmacist I will not be returning. after waiting over 30min they tried to fill an old prescription that was 8 months old as my prescription had been lost. when I asked what they could do i was told nothing. The pharmacist confirmed I will have to go back to my doctor, pay the fee to get a new prescription. Exceptionally disappointed with the lack of compassion & empathy

August 3, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly & Careing

The staff go over and above to help with any and all queries,
Special mention for Laura the pharmacest she is always very helpful
Also Caroline they both have advised & helped me over the last year or so ..
Thank you
The front staff are also very friendly & helpful always greeted with a smile..

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

Visited Pottery Road branch in Dun…

Visited Pottery Road branch in Dun Laoghaire yesterday. The staff member & pharmacist I dealt with were extremely helpful. I was unsure about a few things regarding my medication and they really put me at ease and gave me good advice. Thanks guys

June 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Cara staff in bundoran made my shopping experience very pleasant and hassle free by organising a delivery through the phone.

February 28, 2022
Rated 5 out of 5 stars

5* customer service

Received different item than what was advertised and Mary from Customer service was brilliant very efficient in dealing with the issue and kindly sent me a gift along with the return label. Great Customer Service means a lot and I will definitely purchase from Cara Pharmacy again.

February 15, 2022
Rated 1 out of 5 stars

Defenitly i would not come back to Cara…

Defenitly i would not come back to Cara Pharmacy in Bundoran.
I was at 17.3o and I left at 17.58 o'clock
Waiting time for prescription today around 30 minutes.
My prescription had only 1 item.
And also 1 ladie over the counter in dispensary was eating biscuits on the front of costumers ( eating = no mask , very higiene).
Defenitly i will don't come back to Cara Pharmacy in Bundoran, not nice staff), Waiting time almost 30 min.

January 2, 2022
Unprompted review

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