carbar - Melbourne Reviews 59

TrustScore 4.5 out of 5

4.6

Walkers Road 21, 3131 Nunawading, Victoria, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Ben and the team were amazing, kept me updated all the way through to car collection and actual application super smooth. Expecting a long successful association with the Carbar team and highl... See more

Rated 5 out of 5 stars

Wow! What a refreshing experience dealing with SJ at Carbar in Nunawading, Victoria. Not your typical car salesman. Was friendly with open conversation when he was demonstrating the car to us and e... See more

Company replied

Rated 5 out of 5 stars

Once process completed, Carbar really did deliver a great car in perfect condition. We visit Victoria for around 3 months most years - legacy car rental is expensive even for entry level models - wit... See more

Company replied

Rated 3 out of 5 stars

Missed service my only gripe. My only issue is that a recent service booking has not occurred yet they emailed me with the booking and pickup date and stated someone would call me on the morning o... See more

Company replied


Company details

  1. Leasing Service
  2. Car Dealer

Written by the company

carbar helps you to get a car on your terms, in a way that best suits your needs today. In just a few clicks, you can sell, subscribe or buy a car online at your convenience. Fancy seeing the car and driving it away. Simply book a viewing online and visit us in Brisbane, Melbourne or Sydney. Sell, subscribe and buy at http://www.carbar.com.au


Contact info

  • Walkers Road 21, 3131, Nunawading, Victoria, Australia

4.6

Excellent

TrustScore 4.5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

I'd recommend other services over this one..

I agree that subscription is the way forward however I would encourage you look at other options.

The training of their staff is deplorable, they have no resolution process and the their staff are incompetent at even the most basic of requests.

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

The overall service was amazing

The overall service was amazing! Ben and the team are very supportive & professional. They got me the car from Tasmania to Victoria - although it took a while, it was worth the wait - delivery was smooth and quick.

The vehicle is sparkling clean and very well looked after. really recommend Carbar.com.au

August 6, 2024
Rated 1 out of 5 stars

There is no reward to your Loyalty

If you are thinking of using CarBar then I would seriously consider your alternative options.

I was looking for a long term lease so, one of the main selling points of CarBar for me was, the longer you keep the same car the company would reward your loyalty by reducing the weekly amounts as the car got older.

Seems a straightforward principal that if you keep hold of an ageing car then the price goes down as a reward for your staying with them and the company not having to lease to someone else.

This company do not know the meaning of the term loyalty, at the start of my deal I was advised what the price would be in years 1, 2 & 3, which to me shows they have already factored in 3 year projections to their business.

I have just got one year into my lease and received news from the company that my weekly payments for years 2 and 3 are going up by over $200.00 a month.

Not only will I be paying more in year 2 than year 1, but I will also be paying more in year 3 than year 1 for a car which is now 2 years older than when I started.

If this is anyone's idea of loyalty, then I clearly don't understand the definition.

Shocking company with shocking principals.

May 1, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid Carbar!

Avoid Carbar!
If only 0 stars were an option
After notifying car bar 16 times over a 48 day period that my car was in need of repair and unroadworthy due to bald tyres and later a chipped windscreen (that spread across the entire windscreen over weeks)
I could not get a response or would only get a promise of a call back that never came !
I was told I could not authorise new tyres or repair myself so was left with an unroadworthy unsafe car.
I had to enter into a new lease just to get a roadworthy car at my expense of a further $1393 but was then charged for both vehicles because I handed the original car back in an unroadworthy state!!! I was expected to pay for new tyres, new windscreen and both leases ongoing until fixed.
Carbar have been unresponsive until they thought I owed them money and have hounded me to the point of harassment since.
Carbar had my debit card details on file from a previous lease years ago so took it upon themselves to take money from my account without consent after I disputed the costs and lack of service.
Stay Away or get away from this company as fast as you can!

December 18, 2023
Unprompted review
Rated 4 out of 5 stars

Good experience

Good experience, with genuine sales people. Easy process to finalise the purchase. SJ followed through on the agreed terms of sale, and was attentive.

January 18, 2024
Unprompted review
Rated 4 out of 5 stars

Down Under

Communication from the team was great and car was delivered as promised at the right time. My only negative is that the car I originally selected and paid for was not available

January 4, 2024
Rated 5 out of 5 stars

Easiest Purchase ever

Purchased a beautiful Mercedes through Carbar Nunawading dealt with SJ
Was one of the easiest purchasers I’ve made and SJ was a great genuine guy to deal with
Thanks guys

November 26, 2023
Unprompted review
Rated 5 out of 5 stars

Great selling experience

I sold my car to carbar. Everything they said on their website they followed through on. They made the process really easy to work through and I was very happy with the result.

November 29, 2023
Rated 5 out of 5 stars

Great experience, great car!

From the prompt response to my enquiry, to organising a test drive, trading in my existing vehicle & then purchasing a fabulous car - the Carbar team made the process a very positive experience. Shoutout to Errol & SJ for their assistance. Happy to recommend Carbar!

November 3, 2023
Rated 4 out of 5 stars

Love my Hyundai EV

Love my Hyundai EV, with thanks for the great service SJ. I would recommend your services to anyone buying a car.

October 9, 2023
Unprompted review
carbar - Melbourne logo

Reply from carbar - Melbourne

Amazing news, Carmel!
We hope you're enjoying the EV experience and we will be sure to pass on your feedback to SJ.
Take care and safe travels!
-the team at carbar.

Rated 5 out of 5 stars

Wow - great service

Wow! What a refreshing experience dealing with SJ at Carbar in Nunawading, Victoria. Not your typical car salesman. Was friendly with open conversation when he was demonstrating the car to us and explained all he knew about the car, which seemed genuine. He kept in contact with us regularly right up until he delivered it to us directly in Regional Victoria! We bought a used Subaru which we had inspected by Subaru in Seymour and it came back with a clean bill of health and they said it is a quality vehicle.
Thanks again SJ. Would be happy to deal with you again. Stuart & Karen

September 22, 2023
Unprompted review
carbar - Melbourne logo

Reply from carbar - Melbourne

Amazing news, thank you Stuart & Karen!
We appreciate your feedback and we'll be sure to pass this onto SJ.
We're thrilled to hear about your experience and we wish you the very safest travels. Enjoy those new wheels!
-the team at carbar.

Rated 5 out of 5 stars

Thank you CarBar Melbourne

From the start Ben was super helpful and explained the process clearly and was in contact regularly from the moment I signed up until I received my car.

The car was delivered to my home on the date promised. Everything was explained to me and in minutes I had the keys in my hand and I was good to go!

Thank you to Ben and the CarBar team for getting me sorted. I am absolutely stoked!

June 22, 2023
carbar - Melbourne logo

Reply from carbar - Melbourne

Thank you very much for your feedback, we'll be sure to pass this onto Ben! We think he's pretty great too.
We wish you all the best and safe travels.
-Kirsty & the team at carbar.

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