G&B Accident Repair Centre Ltd 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

5 star service from Cheryl and the team at G&B. After my car was damaged by another driver, I searched online for the highest rated bodyshop in Glasgow - this is how I found G&B. I can't th... See more

Company replied

Rated 5 out of 5 stars

Had an issue with water ingress into a VW Tiguan with a panoramic sunroof. Had difficulty finding someone to take the job on. Graham at G&B agreed but made clear at the beginning how things would wo... See more

Company replied

Rated 5 out of 5 stars

Used G&B Accident Repair as an approved repairer though my insurance company. From first contact they have kept me up to date and informed. They provided a courtesy car and fixed my vehicle to an... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service from both Graham & Brian. So friendly, courteous & professional. Repaired my car after someone crashed into me, arranged a replacement vehicle & took care of the insurance... See more

Company replied

Company details

  1. Auto Repair Shop
  2. Car Accessories Store
  3. Car Service
  4. Tire Shop

Written by the company

G & B Accident Repair Centre is an established car body shop located at 42 Loanbank Quadrant, G51 3HZ, Govan, Glasgow. We specialise in all vehicle bodywork repairs, Our accident repair specialist workshop is equipped with the latest equipment, enabling us to repair any vehicle to it’s showroom condition. We undertake all types of work, from accident damage to bumper scuffs, stone chips, vandal damage to full car body resprays. All of our work is completed on time to an exceptionally high standard.G & B Accident Repair Centre regularly carry out work in the motor trade for all makes and models of private and commercial vehicles as well as premier brands such as Mercedes, Audi, BMW and Porsche.t


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with their work

G+B autos were attentive and supportive throughout the claim process drawing on their experience to advise on the best way forward. They provided me with a free courtesy car and the work was done on time and to a very high standard. It was a also a nice surprise that my car had been fully valeted when it was returned to me. It felt like a new car. Thanks.

January 31, 2022
Unprompted review
G&B Accident Repair Centre Ltd logo

Reply from G&B Accident Repair Centre Ltd

Hi Alasdair, always great to here that we are still keeping our standards very high.

Rated 5 out of 5 stars

Excellent

Excellent, great job done would highly recommend

January 21, 2022
Unprompted review
G&B Accident Repair Centre Ltd logo

Reply from G&B Accident Repair Centre Ltd

Thanks for taking the time to leave us a 5 star review, it really helps.

Rated 5 out of 5 stars

Excellent service

Managed to rip my passenger door handle off when weather was bad and door frozen shut. Was unsure whether handle broken or simply needed fitted back in so wanted an expert to take a look. Took it to the guys at G&B who kindly fitted handle back into door within minutes with no charge. Such a star - had been having real difficultly as unable to get toddler easily in and out of car seat on that side. Would highly recommend!

January 18, 2022
Unprompted review
G&B Accident Repair Centre Ltd logo

Reply from G&B Accident Repair Centre Ltd

Hi Vicx, Always happy to helpwe would never charge for a repair like this.

Rated 5 out of 5 stars

Amazing service

Was passed onto G&B repairs after someone ran into the back of me. The customer service from Brian &Graeme was amazing even the communication was excellent from Start to finish. They even helped me with my car seat fitting. My car looked brand new after picking it back up and there was a box of chocolates sitting on my seat for me.
Thank you guys Sharyn

December 22, 2021
Unprompted review
G&B Accident Repair Centre Ltd logo

Reply from G&B Accident Repair Centre Ltd

Hi Sharon,

Thank you for such a great 5* review,we where glad to help!

Kind Regards,
G&B's

Rated 5 out of 5 stars

VW Tiguan repair.

Had an issue with water ingress into a VW Tiguan with a panoramic sunroof. Had difficulty finding someone to take the job on. Graham at G&B agreed but made clear at the beginning how things would work (initial inspection, no guarantee that source could be found etc.)

Amazingly they had it sorted, fixed and ready to collect within the hour. Seriously happy as I thought the car might need to be scrapped. Thanks guys - really pleased. Would definitely use again/recommend.

December 10, 2021
Unprompted review
G&B Accident Repair Centre Ltd logo

Reply from G&B Accident Repair Centre Ltd

Hi Iain,

Glad G&B's could sort your water leak. thanks for your positive review.

KInd Regards,
G&B's

Rated 5 out of 5 stars

Great service from G&B Accident Repair…

Great service from G&B Accident Repair from start to finish. Very friendly and relaxed atmosphere from quoting to completion and an amazing job at the end, my car was like new. And to top it all off the car was valeted inside and out. Thank you Graham and Brian would always highly recommend you to friends and family for the first class job you done on my car

December 9, 2021
Unprompted review
G&B Accident Repair Centre Ltd logo

Reply from G&B Accident Repair Centre Ltd

Hi Scott,

Thanks for your 5* review its much apprteciated! you know where to go if your car needs looked after anytime in the future.

Kind Regards,
G&B's

Rated 5 out of 5 stars

Professional

Absolutely phenomenal from start to finish.
I was involved in an accident that wasn't my fault and I was having trouble dealing with the third party's insurance company.

I found g&b online and gave them a call I spoke with Graham and from that moment everything went as smooth as it ever could have.

They sorted everything out for me they picked car up from my house and arranged for me to speak with innocent drivers who sorted a hire car straight away.

They kept me updated throughout the repairs to my car either by email or calling me.
I got my car back today and I'm over the moon it looks like new inside and out.

I could not rate them highly enough I have never been treated so well when dealing with car repairs.

Thank you so much Graham and Brian and all who work at g&b I am so grateful and will be recommending you to everyone.

I hope I never need you again but if I do you will be the first phone call I make.

December 7, 2021
Unprompted review
G&B Accident Repair Centre Ltd logo

Reply from G&B Accident Repair Centre Ltd

Hi Tracy,

Thanks for such a positive review,we are glad when our customers have the best experience with us it makes it all worth while.

Kind Regards,
G&B's

Rated 5 out of 5 stars

The service was great and I got my car…

The service was great and I got my car back good as new quickly. Really happy with the result!! Would definitely recommend!!

December 1, 2021
Unprompted review
G&B Accident Repair Centre Ltd logo

Reply from G&B Accident Repair Centre Ltd

Hello,

Thanks for taking the time to rate our services!

Kind Regards,
Cheryl

Rated 5 out of 5 stars

Outstanding service!

Absolutely amazing service from start to finish. Very professional and time efficient! Highly recommend, will be my first go to for future!

November 30, 2021
Unprompted review
G&B Accident Repair Centre Ltd logo

Reply from G&B Accident Repair Centre Ltd

Hi Chelsea,

thank you for your lovely review. You know where we are if you need us anytime in the future.

Kind Regards,
Cheryl

Rated 5 out of 5 stars

Fantastic Repair Service

Would highly recommend G&B accident repair centre ,really professional run business, the staff are very friendly .very competitive prices and you get a full explanation of the process your car will go through. Total transparency just what I like. Will definetley be using them as my go to garage.

November 24, 2021
Unprompted review
G&B Accident Repair Centre Ltd logo

Reply from G&B Accident Repair Centre Ltd

Hi Cheryl,

Thanks for your review. We really appriciate it.

Kind Regards,
G&B's

Rated 5 out of 5 stars

The best accident repair

For me a repair garage is very important as my car is important, I am very happy with the result, a serious company with a top professionalism, totally recommended, 100% impeccable.

November 12, 2021
Unprompted review
G&B Accident Repair Centre Ltd logo

Reply from G&B Accident Repair Centre Ltd

Hello,

Thanks for your great review ,we are glad you where sattisfied with our service.

Kind Regards,
G&B's

Rated 5 out of 5 stars

Excellent service

Excellent service. My car has never looked better or cleaner.

October 29, 2021
Unprompted review
G&B Accident Repair Centre Ltd logo

Reply from G&B Accident Repair Centre Ltd

Hi Colin,

Thanks for taking the time to leave such a positive review.

Kind Regards,
G&B's

Rated 5 out of 5 stars

G & B ARC Review

G & B ARC carried out an excellent body repair to my VW Polo.

They were friendly, extremely professional, reasonably priced and their work was of the highest quality.

I would happily recommend them to anybody.

September 22, 2021
Unprompted review
G&B Accident Repair Centre Ltd logo

Reply from G&B Accident Repair Centre Ltd

Hi John,

Thank you for such a lovely review ,it means a lot and helps our future customers, know the service we offer.

Kind Regards,
G&B's

Rated 5 out of 5 stars

Best service ever

Absolutely fantastic service from both Graham & Brian. So friendly, courteous & professional. Repaired my car after someone crashed into me, arranged a replacement vehicle & took care of the insurance on my behalf. Honestly the best service I've ever received from any company & I can't recommend them highly enough. Would give more stars if I could

September 9, 2021
Unprompted review
G&B Accident Repair Centre Ltd logo

Reply from G&B Accident Repair Centre Ltd

Hi Dawn,

Thanks for the great 5* review.

Kind Regards,
Cheryl

Rated 5 out of 5 stars

Great Bodywork completed on car

I had a major dent at the front of my car and a couple of scrapes at the back. The lads inspected the car and explained that replacement parts were the cheapest way to go given the labour involved. Car returned a day early and looks brand new - happy days.

August 19, 2021
Unprompted review
G&B Accident Repair Centre Ltd logo

Reply from G&B Accident Repair Centre Ltd

Hi Mr Norris,

Thank you so much for taking the time to leave such a great review. you know where we are if you need us again in the future.

G&B's

Rated 5 out of 5 stars

Excellent

I recently got work carried out on my Audi from this garage and the level of work was outstanding. Graham was always in contact with me and his level of customer service was very professional. I would highly recommend this company to anyone and would like to thank Graham and Brian as the standard of workmanship carried out was excellent.

June 22, 2021
Unprompted review
G&B Accident Repair Centre Ltd logo

Reply from G&B Accident Repair Centre Ltd

Hi Ryan,

Thank you for such a brilliant review ,it really helps future customers understand the level of service we offer at G&B's.

KInd Regards,
G&B's

Rated 5 out of 5 stars

Excellent quality of work

Excellent quality of work, great friendly service. And very helpful, will definitely use again.

May 26, 2021
Unprompted review
G&B Accident Repair Centre Ltd logo

Reply from G&B Accident Repair Centre Ltd

Hi Jackie,

Thank you for such an honest 5* review!

Kind Regards,
Cheryl

Rated 4 out of 5 stars

Good work done quickly

Had my car in for repair and what I was told would be done to it, when Brian looked at it, was done.
When I collected the car, the paintwork had been completed to a good standard and I could see the new parts that had been fitted.
The work was completed in a timely fashion, even during the current restricted situation we find ourselves in.
I hope I don't need to use a repair centre again, but if I do, I would definitely go back to G&B.

June 3, 2020
Unprompted review
G&B Accident Repair Centre Ltd logo

Reply from G&B Accident Repair Centre Ltd

Hi Bryan,

Thank you for taking the time to post a 5* review,Hopefully we dont see you anytime soon ,but you know where we are if you need us again in the future.

Kind Regards,
G&B's

Rated 1 out of 5 stars

I would not recommend this place

I would not recommend this place. They got pathetic attitude and it was not possible to get a repair quote from them. I made all the efforts to take my car to G&B for bodywork but they did not even bother to step out from their office to have a look at the damage on my car and just tell me the repair cost. However they were demanding £50 upfront to check my car and quote me the price however their website says “FREE Repair Quote”. I never ever come across any business who demands upfront money just for visual inspection or quotation.

After having the disappointment from G&B, I took my car to ChipsAway in Glasgow who acted like a professional. ChipsAway checked my car and quoted me the repair cost and even gave me a written quote free of charge. I got my car fixed from ChipsAway within a day. Now people can decide who is fair and professional in this business. My advice would be for others, please do not waste your money with Non-Professionals like G&B.

December 30, 2019
Unprompted review
G&B Accident Repair Centre Ltd logo

Reply from G&B Accident Repair Centre Ltd

Hi Tony
I would like to take this opportunity to apologies if you feel that your quote request was not dealt with in the way that you feel it should have been. When you arrived at the workshop asking for someone to take a look at your mothers car we informed you at the time that we were not taking anymore work in until mid February 2020 due to our schedule being full, having said that there would have been no point in one of our estimators looking at the vehicle and giving you a price for work that we could not have committed to as this is not the way we like to work, giving our customers false hope.

We have become a victim of our own success here at G&Bs as we have become that busy we have a long 3 month waiting list which our genuine customers who want to use our services are more than happy to wait as they know that we only produce quality work, all backed up with long guarantees and FREE courtesy cars provided.

Over the last 12 months we have given out more than 1000 FREE estimates to our potential customers who have either used our FREE online quote request form found at www.gandb.scot or called to make an appointment, so they have not been inconvenienced or let down on arrival.

The only estimates that we have a charge for are estimates for insurance companies which you may have had your wires crossed when speaking to the estimator, We charge for these estimates as they are processed in a total different manner all at the request of your insurance company. The charge is FULLY reimbursed when we receive written authority from the insurance company to commence the repairs to the said vehicle. This charge had to be brought in to eradicate false unjustifiable claims which in some cases can be fraudulent claims made to insurance companies, which G&Bs will have no part in.

I hope that my explanation on our company policy justifies your 1 star review and that you can see from our many 5 star reviews of genuine customers who have actually had their vehicles repaired at G&Bs are more than happy with the service we provide and i am glad to see that you found a garage that could accommodate your vehicle at such short notice.

Kind Regards G&B ARC

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look