One of the most caring companies I've ever dealt with. From the first online enquiry to the final installation I received nothing but the greatest support and advice. The installers did a wonderful... See more
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At Carbon Savers, our mission is to empower Australian households to take control of their energy future by transitioning from gas to energy-efficient electric solutions. We specialise in electrifying homes, reducing reliance on gas, and lowering utility costs while minimising carbon footprints.
79 Rokeby St, 3066, Collingwood, Australia
No recent history of asking for reviews
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Replied to 44% of negative reviews
Typically replies within 2 weeks
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Caolainn was very helpful. She dealt with our transaction professionally and responded to all our queries promptly. Would highly recommend this company.

Reply from Carbon Savers
Carbon Savers helped me get rid of my gas bills completely. Caolainn was a pleasure to liase with. She talked me through all the options and organised everything from rebates to site inspections to installation. I just followed prompts and was able to organise all via phone and email. Installation was quick and I’ve had no issues. I’ve enjoyed tracking solar energy storage and closing off my gas account. Rather than deal with multiple companies and traders, carbon Savers can do the lot. Caolainn made this easy and fast.

Reply from Carbon Savers
In buying my first home, I was nervous about costs involved in installing a split system. Caolainn was very supportive throughout the entire process and I felt much more at ease due to her professionalism.

Reply from Carbon Savers
I have had heat pump hotwater service and reverse cycle air conditioning installed by Carbon Savers. In both cases the process was seamless and efficient and prices were competitive. Installers were efficient and left the site clean and tidy. A more thorough explanation of the working of the air conditioner and provision of a handbook would have helped.

Reply from Carbon Savers
I had a very good and professional team at Carbone savers Jamie on the phone (Scot’s lad ) very good knows his stuff and very helpful with calls back when needed with exalant telephone maner courteous and professional then there’s the two boys who fitted it Brady and Ryan they also very good had all the knowledge they were quick and clean no drama with thease two thanks boys

Reply from Carbon Savers
A massive thankyou to Kaylen from the customer service team, a true professional to deal with.
From the initial consultation over the phone to organising the site inspection then installation and even after installation he was always on the front foot explaining how things work with the whole process including the rebates and answered any questions we had.
The Installation team Troy , Grant and others were awesome on time went the extra mile and left the property rubbish free
Overall a very pleasant experience to deal with Carbon Savers team

Reply from Carbon Savers
We recently had a reverse duct heating and cooling pump system; plus a hot water heat pump installed by Carbon Savers. Caiolainn was the sales consultant and she was excellent!! She answered all my questioned, listened well and gave me the best price. Overall, my husband and I were very happy with the service we received.

Reply from Carbon Savers
I would like to thank Caolainn from Carbon Savers for organizing the complete installation of Multi-split Air Conditioning System, All-in-one Heat Pump Hot Water System, Solar Panels and Battery. They all work well.

Reply from Carbon Savers
The whole team at carbon savers were fabulous. We got an upgraded ducted heating and cooling system as well as an upgraded electrical board. Caolainn was our first point of contact and was incredibly helpful and patient, answering all of my questions. The guys on site were brilliant too. Thank you so much to all of the team.

Reply from Carbon Savers
Caolaninn, provided exceptional customer service. She was there all the way to ensure it all went smoothly. She followed up with the tradies, communication was amazing. Very happy with my split system. Highly recommend Carbon Savers.

Reply from Carbon Savers
Brady and Ryan were great arrived on time the install was quick they did a great job highly recommended thanks guys

Reply from Carbon Savers
Jamie and the team made everything super easy, from initial chat through to installation.
Rio from Carbon savers was a big help and support in getting the hot water system installed. They were very easy to reach out to and were happy to answer questions at all times. The communication was great. The hot water system did break down after only 2 months of use but it got replaced the very next day. The customer service team at carbon savers was very quick and easily contactable.
Shruty is great at her job! Keep it up. Thanks
Shruty
Excellent service from initial contact to the completed install
My interactions with Carbon Savers was the best from a company in a long while. Their fast and efficient installation on my split systems was fantastic. From my first contact with Michael Bell to finished job was only 3 days. The fellas who installed them were amazing too. Thank you Carbon Savers for not only helping save money but for the truely amazing people you have working for you.

Reply from Carbon Savers
Shruty has been amazing to deal with for our hot water upgrade.
Brady and Ryan were here on time and got straight to work they did a great job and explained what was happening.
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