Estienne was very patient and helpful. It was a very pleasant experience dealing with them. Thankful we found Carbuy via web. Although we were kind of sad to let the car go, but we got a very good dea... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic experience selling my car. I am very sceptical person, so was a bit suspicious at first when the process started very smoothly. But this great experience continued all the way through to the... See more
Company replied
So pleased I stumbled across Car Buy on the web! So professional,honest, efficient and true to their word. The process was seamless and so quick! All within half an hour of viewing the car, everything... See more
Company replied
lovely experience with CarBuy and Daniel. Everything was sorted within 30 minutes, no pressure from Daniel and a reasonable offer was provided. Very happy with the final outcome
Company replied
Company details
Written by the company
CarBuy (formerly known as Your Salesman) is New Zealand's original mobile car-buying service. We save you time and hassle by coming directly to you. To get started, submit your car details online to receive a no-obligation offer. If you're satisfied with the offer, we'll come to inspect the vehicle, pay you on the spot, handle the Change of Ownership paperwork, and take the car away, all at a time and place that works for you. No dealership visits. No stress. Just a smooth and easy process.
Honest offers, respect, and zero pressure.
Written by the company
- We come to you. Fast. Fair. Hassle free.
- CarBuy was created to make selling your car easy. We give you a fair offer, come to you, and treat you with respect every step of the way. No pressure, no waiting around.
Contact info
76 Kimptons Road, 2576, Auckland, New Zealand
- 0800725376
- sellacar@carbuy.co.nz
- carbuy.co.nz
NZ's original mobile car-buying service
4.9
Excellent
328 reviews
Asks customers to review
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Satisfied sellers: Car Buy were prompt and straight up
Car Buy were prompt and straight up. They were fair with their pricing.
We were very happy to sell through Car Buy, and if I was in the market to buy a used car I would go to them first.
July 22, 2025
It was efficient and reliable service
It was efficient and reliable service. Friendly staff with a no hassle approach.
July 23, 2025
It all worked out well
It all worked out well, accommodating us to have the car for an extra 10 days after initial contact/agreement. Payment quick and the whole process was easy.
June 17, 2025
Reply from CarBuy
Thanks for the great feedback. Glad we could work around your timing and make things easy. Happy to hear the payment was quick and everything went smoothly!
Reply from CarBuy
Thanks for the review! Great to hear the process was smooth and efficient and that the team made it a positive experience. We appreciate your support!
Reply from CarBuy
Really appreciate the feedback. Great to hear the process was quick and straightforward. That’s precisely what we aim for. Thanks again for going with us!
Hassle free
Hassle free . Quick and straight forward quote and before you know it the deal is done.
Daniel was great to interact with.
June 9, 2025
Reply from CarBuy
Thanks for the fantastic review! It's great to hear the process was quick, hassle-free, and straight to the point. We're glad Daniel made the experience a good one too. We appreciate you choosing us!
good servive but taking 2500 off price…
good servive but taking 2500 off price for superficial crack in plastic bumper...hence i went and purchased another car elsewhere and not from them.
May 27, 2025
Reply from CarBuy
We're genuinely sorry to hear you're dissatisfied with your recent experience. We're surprised and disappointed, especially after your earlier feedback described the service as "Brilliant."
We also noticed you've now left multiple reviews about the same visit. We understand that selling a car can be an emotional process, and we always try to treat every customer with respect, kindness, and fairness.
To explain for anyone reading: our process starts with an online estimate based on the information provided. Once we inspect the car in person, we confirm the final offer, which may change if there's undisclosed damage or issues. In this case, there was significant damage to the front bumper, which required replacement and naturally affected the vehicle's value. There's never any pressure to accept the final offer, and you're free to walk away at any point if you're not happy with it.
At the time, you seemed comfortable with the revised offer and accepted it. We only became aware of your concerns the next day when we saw your first review. We reached out immediately and even offered to return the car if you had any second thoughts.
We never want someone to feel disappointed after using our service. Our goal is always to be upfront, professional, and fair, and we genuinely wish the outcome had been more positive for you.
Quick and easy
May 12, 2025
Reply from CarBuy
Thanks for the review! Glad we could make the process quick and easy.
Selling the car with your salesman was…awesome
Selling the car with your salesman was an awesome and tension free experience
May 25, 2025
Reply from CarBuy
Thank you for the wonderful review and for also giving us 5 stars on Google! We’re glad to hear that your experience was smooth and stress-free. We appreciate your support!
Easy and genuine trade
Easy and genuine trade. Sold my rav4 adventurer with great ease and hassle free
May 26, 2025
Reply from CarBuy
Thanks for the great review! We're glad to hear the trade was easy and genuine. We enjoyed helping you with the RAV4 and appreciate the feedback!
Was an easy process.
May 14, 2025
Reply from CarBuy
Thanks for the review! Glad to hear the process was nice and easy. We’re always looking for ways to turn a 4-star experience into a 5-star one, so if there’s anything we could’ve done better, feel free to let us know. Appreciate you choosing us!
Reply from CarBuy
Thanks for the kind words! It's great to hear Daniel made a good impression. Appreciate the feedback!
Reply from CarBuy
Thanks for the great review! We’re glad the experience was professional, courteous, and efficient. We appreciate you taking the time to share your feedback!
Reply from CarBuy
Thanks for the review! We're glad you had a great experience and appreciated the service. It means a lot to us!
Reply from CarBuy
Thanks so much! Always great to hear from a returning customer. We really appreciate your continued support and kind words!
The process was so easy
The process was so easy. They got back to me so fast with a qoute after I acceptrd Daniel came to my house test drove the car and offered me a counter offer. Price was fair and I was very satisfied. Daniel made the transaction smooth and easy! Money was in my account even before the car left.
May 13, 2025
Reply from CarBuy
Thank you so much for the fantastic review! We're thrilled to hear that everything went smoothly for you. Daniel is all about making things fair and easy, and it's great to know the offer worked out well. We really appreciate you sharing your experience with us!
I made a last minute decision to sell…
I made a last minute decision to sell my truck. After the hassle of trying to use marketplace, I searched for another avenue of how I could sell urgently and hassle free. Within 1 day of submitting a online query, I had agreed on a price, sold my truck and money in my account. I was not mislead and didn't even have to leave my home. Would definitely recommend. Thank you Daniel
May 12, 2025
Reply from CarBuy
Thanks so much for the fantastic review! We totally get how tricky it can be to sell on Marketplace, so we’re super happy we could help make the process smooth and stress-free for you. We really appreciate your recommendation. Thank you again!
Daniel was a straight up honest guy.
April 29, 2025
Reply from CarBuy
Thanks for the kind words! It's terrific to hear Daniel's honesty come through. He's all about keeping things clear and straightforward. We appreciate you taking the time to leave a review!
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