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CarBuy Reviews 

328
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and helpful team for guiding them through the entire selling process with complete professionalism and clarity, ensuring that every interaction remains entirely stress-free and pleasant. Some people were satisfied with the incredibly fast home visits and prompt same-day payment transfers directly into their bank accounts. Consumers also noted how remarkably easy it is to arrange everything from home without feeling any pressure or dealing with complicated hurdles during vehicle evaluations. Reviewers note that receiving fair valuations makes the overall transaction trustworthy and highly recommended for future sales.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that the entire process is exceptionally quick,... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are professional, respectful,... See more

Price

Clients share positive opinions on price, consistently highlighting the fair and reasonable offers they... See more

User experience

Customers consistently note positive experiences with user experience, highlighting smooth, quick, and... See more

Payment

People report satisfaction with payment and smooth transactions, noting prompt offers and fast delivery of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Estienne was very patient and helpful. It was a very pleasant experience dealing with them. Thankful we found Carbuy via web. Although we were kind of sad to let the car go, but we got a very good dea... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience selling my car. I am very sceptical person, so was a bit suspicious at first when the process started very smoothly. But this great experience continued all the way through to the... See more

Company replied

Rated 5 out of 5 stars

So pleased I stumbled across Car Buy on the web! So professional,honest, efficient and true to their word. The process was seamless and so quick! All within half an hour of viewing the car, everything... See more

Company replied

Rated 5 out of 5 stars

lovely experience with CarBuy and Daniel. Everything was sorted within 30 minutes, no pressure from Daniel and a reasonable offer was provided. Very happy with the final outcome

Company replied


Company details

  1. Car Dealer

Written by the company

CarBuy (formerly known as Your Salesman) is New Zealand's original mobile car-buying service. We save you time and hassle by coming directly to you. To get started, submit your car details online to receive a no-obligation offer. If you're satisfied with the offer, we'll come to inspect the vehicle, pay you on the spot, handle the Change of Ownership paperwork, and take the car away, all at a time and place that works for you. No dealership visits. No stress. Just a smooth and easy process.

Honest offers, respect, and zero pressure.

Written by the company

We come to you. Fast. Fair. Hassle free.
CarBuy was created to make selling your car easy. We give you a fair offer, come to you, and treat you with respect every step of the way. No pressure, no waiting around.

Contact info

Promotion box for CarBuy

NZ's original mobile car-buying service

Get an offer online, we'll come to you and pay cash on the spot.

4.9

Excellent

TrustScore 5 out of 5

328 reviews

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Asks customers to review

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4.9

All reviews

(328)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, friendly staff and very efficient process from start to instant money in my bank account

April 21, 2025
CarBuy logo

Reply from CarBuy

Thanks for the great review! We’re glad the process was smooth and efficient from start to finish. We appreciate you choosing us!

Rated 5 out of 5 stars

Great service

Great service. Made it fast and easy to sell my car.
Daniel was super friendly and very professional.

March 31, 2025
Rated 5 out of 5 stars

Thankyou Daniel and Team

Thankyou Daniel and Team. The whole process was quick and professional,would highly recommend their service 👌

April 8, 2025
Unprompted review
CarBuy logo

Reply from CarBuy

Thanks so much for the kind words! Awesome to hear the process was smooth and professional—Daniel and the team always aim to keep things easy. Really appreciate the recommendation!

Rated 5 out of 5 stars

Easy way to sell your car

This was such an easy car sale. The money was in the bank within 2 hours and change of ownership done. The team were very helpful and pleasant. I would highly recommend contacting the team if you want a quick seamless sale.

April 3, 2025
CarBuy logo

Reply from CarBuy

Thanks so much for the recommendation! It's fantastic to hear the process was quick and seamless for you. Really glad the team made it a smooth experience!

Rated 5 out of 5 stars

No nonsense

No nonsense, straight up and fast.

April 2, 2025
CarBuy logo

Reply from CarBuy

Appreciate the kind words! We like to keep things simple, honest, and efficient—no fluff, just straight-up service. Happy to hear it worked well for you!

Rated 5 out of 5 stars

Yoursalesman is fabulous!

This team is absolutely fabulous! I had such an amazing experience when I sold my vehicle to them. The whole process was seamless - from listing my vehicle on their website with just a few clicks of a keyboard, they made an offer and arranged to come and assess my
vehicle at a suitable time and the money was paid into my account instantly! The whole process could not have been simpler. Eisteen was knowledgeable and professional throughout. I would definitely recommend to anyone!

March 20, 2025
Unprompted review
CarBuy logo

Reply from CarBuy

Thanks so much for the amazing review! We’re thrilled to hear the process felt so smooth and straightforward. Estienne and the team always aim to keep things simple, professional, and stress-free—really glad that came through. Appreciate the recommendation and thanks again for choosing us!

Rated 5 out of 5 stars

fast and convenient

March 30, 2025
CarBuy logo

Reply from CarBuy

Thanks for the review! Glad we could make things fast and convenient for you—that’s what we’re all about!

Rated 5 out of 5 stars

Fantastic Professional & friendly Service …

Excellent Professional Service with friendly staff at your Door step. Easy Deal locked in without any frustration or inconvenience.

Thank you for the prompt no hassle service. Highly recommend to all the families & friends

March 31, 2025
CarBuy logo

Reply from CarBuy

Thanks for the fantastic review! We're so glad the team made the experience easy and stress-free right at your doorstep. Really appreciate the recommendation to your friends and family!

Rated 5 out of 5 stars

Good honest no fuss business deal

Good honest no fuss business deal. Recommended totally.

March 28, 2025
CarBuy logo

Reply from CarBuy

Thanks for the great review! We're all about keeping things honest, straightforward, and hassle-free—so it's awesome to hear that came through. Really appreciate the recommendation!

Rated 5 out of 5 stars

Friendly, no pressure, quick results

From first enquiry from us, to first contact to us, very easy, very quick. The process took not even 48 hours from viewing vehicle to us accepting their offer, to money in the bank. Friendly no pressure service. Will definitely deal with them again.

March 27, 2025
CarBuy logo

Reply from CarBuy

Thanks for the excellent review! We're so glad the process was quick, easy, and pressure-free from start to finish. Great to hear everything was wrapped up within 48 hours—just how we like it! Looking forward to helping you again next time.

Rated 5 out of 5 stars

Excellent experience

Excellent experience! Really smooth and easy process. Would highly recommend to anyone looking to sell their car!

March 25, 2025
CarBuy logo

Reply from CarBuy

Thanks for the great review! Awesome to hear the process was smooth and easy for you. We really appreciate the recommendation—glad we could help make selling your car a breeze!

Rated 5 out of 5 stars

Absolutely superb professional service…

Absolutely superb professional service .
Daniel made the sale quick , professional, great communication, went out his way to help me through the process .

Even bought me a coffee and dropped me to my work . Great guy , great service . Money in bank same day . Thanks guys

March 20, 2025
CarBuy logo

Reply from CarBuy

Thank you for the fantastic review! We're thrilled to hear that Daniel made the entire process easy and professional. Even better that he threw in a coffee and a lift to work! That's the level of service we strive to deliver. We truly appreciate your kind words and are glad everything went smoothly!

Rated 5 out of 5 stars

It was easy to deal with them

It was easy to deal with them. Quick review of my car and swift payment. highly recommended

March 17, 2025
CarBuy logo

Reply from CarBuy

Thanks for the great review! Glad to hear the process was quick and hassle-free. Really appreciate the recommendation!"

Rated 4 out of 5 stars

"Selling my car with Your Salesman was"Selling my car with Your Salesman was a seamless and hassle-free experience.

"Selling my car with Your Salesman was quick and hassle-free. They came to me, which made the process super convenient. The transaction was straightforward, with no unnecessary delays or complications. Communication was clear, and everything was handled professionally. If you're looking for a fast and easy way to sell your car, I'd definitely recommend them. The only thing that could make the experience even better is ensuring the best possible price for sellers, but overall, I was very happy with the service!"

March 13, 2025
CarBuy logo

Reply from CarBuy

Thank you for your wonderful review! We’re pleased to hear that the process was smooth, convenient, and hassle-free. Our mission is to provide the best possible prices based on current market conditions, and we will continue to strive for that. We hope that next time we can earn a full five stars from you! We truly appreciate your feedback and recommendation.

Rated 5 out of 5 stars

Excellent service

Excellent service, convenient and hassle free. Daniel is a great person to deal with on the phone and in person. Jolene from accounts is quick to send me the confirmation of change of ownership and the receipt. 10 stars from me.

March 12, 2025
Unprompted review
CarBuy logo

Reply from CarBuy

Wow—10 stars! That means a lot! We're so glad Daniel and Jolene made the process smooth, convenient, and hassle-free for you. Thanks for the fantastic review and for choosing us!

Rated 5 out of 5 stars

10 stars

If I could give them 10 stars, I would! The sale was hassle-free and quick, with upfront payment and all the paperwork handled smoothly. Highly recommended!

March 9, 2025
CarBuy logo

Reply from CarBuy

Wow, that’s amazing—thank you! We’re so glad the process was quick and hassle-free for you. Upfront payment and smooth paperwork are exactly what we aim for. Really appreciate the high praise and recommendation!

Rated 3 out of 5 stars

Convenient transaction

Convenient transaction, price was too low for my preference.

March 7, 2025
CarBuy logo

Reply from CarBuy

Thanks for your feedback! We’re glad the process was convenient for you. Our buying team carefully evaluates market conditions to offer a fair and competitive price based on supply and demand at the time. While we understand price expectations can vary, we genuinely appreciate you choosing to sell with us. We’ll continue striving to offer the best possible price while keeping things quick and hassle-free. Thanks for your honesty—we’re always working to improve and hope to provide an even better experience next time!

Rated 5 out of 5 stars

Excellent and prompt service

Excellent and prompt service. Great communication from the whole team .Daniel has been great to deal with on the phone and in person. They offer a fair price and with an hour the money was in the bank.
I will definitely use this platform again. Highly recommend. "Your Salesman"

March 4, 2025
CarBuy logo

Reply from CarBuy

Thanks for the fantastic review! We’re so glad you had a great experience with Daniel and the team. Offering a fair price with fast payment is what we aim for, so it’s awesome to hear we delivered. We’d love to help again in the future—really appreciate the recommendation!

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