Carcheck.co.uk - Car check Reviews 334

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 1 out of 5 stars

Avoid this company and do not fall for the special offer of a one third discount for 2 reports. If you are lucky you will get the first one but from my experience you won’t get a second despite contac... See more

Company replied

Rated 5 out of 5 stars

Great company. The free check is quite handy when browsing for cars. I always use the paid comprehensive check when actually buying a car. I wouldn’t go elsewhere.

Rated 5 out of 5 stars

Everything I wanted to know, and much more. Excellent free service with the option much more info. Perfect for what I needed and as simple as putting in the registration number.

Rated 5 out of 5 stars

Having access to the complete MOT history. Being able to review failure points and conclude as too whether the vehicle details had been misrepresented by the seller.

Company details

  1. Vehicle Inspection
  2. Car Inspection Station

Written by the company

One of the largest UK carcheck services. We only accept one-time payments and do not have a monthly fee subscription


Contact info

You should know

4.4

Excellent

TrustScore 4.5 out of 5

334 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I asked for a previous owner check on a…

I asked for a previous owner check on a car I own. Its was 1st registered 01/01/1980 and I bought it 25/04/1998. The check came back with below - 8 registrations whilst in my ownership - Utter rubbish and a waste of money.

Registration #1 1980-01-01 26 mi
Registration #2 2006-10-05 74.918 mi
Registration #3 2011-08-31 75.898 mi
Registration #4 2013-05-02 76.657 mi
Registration #5 2014-06-02 76.918 mi
Registration #6 2015-06-09 77.109 mi
Registration #7 2015-06-09 77.109 mi
Registration #8 2018-10-12 77.240 mi
Registration #9 2020-05-27 77.484 mi

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service, Highly recommended.
The Premium Report I purchased gave me service history for a Corsa that even Vauxhall couldn’t provide me with.
Wouldn’t hesitate to use again.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent info helped with new car…

Excellent info helped with new car purchase...well done.

November 10, 2025
Unprompted review
Carcheck.co.uk - Car check logo

Reply from Carcheck.co.uk - Car check

Hi Michael,
Thank you so much for your kind words! We're really glad to hear that our report helped with your new car purchase. Enjoy your new car, and thanks again for choosing us! 🚗💨

Rated 5 out of 5 stars

Excellent free service provider. Simply the best.

Excellent free service provider. Very accurate information highly appreciated. Highly recommended service. Thank you. Dave Saggu

November 10, 2025
Unprompted review
Carcheck.co.uk - Car check logo

Reply from Carcheck.co.uk - Car check

Dear Dave,
Thank you for your kind words and recommendation. We’re delighted to know that you found our service accurate and reliable. Your support is greatly appreciated!

Rated 1 out of 5 stars

A lot of the information is incorrect…

A lot of the information is incorrect ie: internet history of listing price wise is £5k less, one being a month after purchase. Mileage check states this car did 10k miles in less in 16 days (15 Jan 2024 - 5 Feb 2024)It also states the car had done 75k miles in Feb 2024 when I purchased the car, it’s now Nov 2025 and it’s only done 73k now. According to the service records, it’s only be serviced twice, non since Nov 2017. I purchased the report for service and MOT records so it’s has not been helpful

November 9, 2025
Unprompted review
Carcheck.co.uk - Car check logo

Reply from Carcheck.co.uk - Car check

Hi Nikki,

Thank you for your feedback, and we’re sorry to hear the report didn’t meet your expectations. We’ve reviewed the data and it appears that the mileage entry from 15 Jan 2024 (65,863 miles) came from an official MOT record, while the higher mileage entry on 5 Feb 2024 (75,000 miles) was sourced from an online listing (Carcraft). It’s possible that the seller entered an estimated or rounded mileage in that advert, which may explain the discrepancy.

We completely understand your frustration and have issued you a full refund. Additionally, we’ll send you a voucher so you can try our report on another vehicle in the future — we hope that experience will be more helpful.

If you have any further questions or would like us to double-check any details, please reach out to our support team and we’ll be happy to assist.

Kind regards,
Bert
Customer Support

Rated 2 out of 5 stars

Not happy

Paid got the result happy with that and an email to download. The download does not work it asks you to pay again. So now I cannot see the report unless I pay again

November 4, 2025
Unprompted review
Carcheck.co.uk - Car check logo

Reply from Carcheck.co.uk - Car check

Hi Andy, I'm really sorry to hear that the download link didn’t work — that’s definitely not the experience we want for our customers.

If you haven’t already, please get in touch with us via our support page: https://www.carcheck.co.uk/contact
and select “Report not received” as the subject. In most cases, the system will resend the report automatically within seconds.

If that still doesn’t solve it, we’ll look into the issue manually and make sure you receive the report without needing to pay again. We want to get this sorted for you as quickly as possible.

Thanks for letting us know, and we hope to put this right for you soon.

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