Writing a quick positive review to offset some of the negative ones. I'm a very skeptical person who held an unwanted gift card from JCPenny since Christmas of 2024. I researched many gift card exchan... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
E gift cards are great, no need to wait although cards by mail come quickly. Like to see higher percentages on some cards without such high purchase number of cards needed to buy.
Company replied
Two attempts to buy Carnival gift cards denied due to fraud alerts . Both are legitimate credit cards owned by me. the gist of several days of back and forth emailing these people is that they need a... See more
Company replied
On Tuesday May 27th I “placed an order” to sell my Apple e-gift card (value 25 dollars) since I don’t have much use for it I sold it to CardCash.com, it’s still under “review” while the website says... See more
Company replied
Company details
Contact info
990 cedar bridge ave, 08723, brick, United States
- 215-227-3227
- socialmedia@cardcash.com
- cardcash.com
3.0
Average
4K reviews
Replied to 78% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hey so I got the app but when I got to…
Hey so I got the app but when I got to purchase a gift card it say flagged for fraud but i’m using legitimately everything on my name and my primary email, card, and address could you guys please help me out with this?
March 1, 2025
Unprompted review
Reply from CardCash.com
Thank you for reaching out, and I’m sorry to hear about the issue you're experiencing. We understand how frustrating this can be, and we want to resolve it as quickly as possible. Sometimes, purchases may be flagged by our security system as a precaution, even if everything is legitimate. Please rest assured, we take privacy and security seriously. I’d recommend reaching out to our support team with your details so we can review your case and assist you in getting this sorted. Thank you for your patience, and we look forward to helping you resolve this
Quck and easy.
February 26, 2025
Unprompted review
Reply from CardCash.com
Thank you for sharing your positive experience with us. We are delighted to hear that you had a smooth and hassle-free experience. We appreciate your feedback!
Great discount!!!
I was thrilled that there was a discount on the Carnival Cruise gift card. The purchase was easy and I received my gift card via email really fast. I will definitely purchase again!
February 19, 2025
Unprompted review
Reply from CardCash.com
Thank you for your wonderful feedback! We're so happy to hear that you enjoyed the discount on the Cruise gift card and that the process was quick and easy for you. We truly appreciate your support and look forward to serving you again in the future! Have a safe trip!
Beware Completely Fraudulent
I sold a gift card, proceeds to be direct deposit. After 5 days the emails started, saying my account or routing info was incorrect so they could not process payment. I have made several attempts to contact them both by phone and email with no response. I believe I was cheated and taken advantage of.
I am contacting the BBB to report their felonious activity.
February 17, 2025
Unprompted review
Reply from CardCash.com
I took a look at your account, and it appears that when you placed the order, your banking information was not entered correctly, which caused the payment to bounce back. Once you confirmed your correct account details with our team, the payment was processed and sent again. It looks like the funds have successfully reached your account.
If you have any questions or concerns, please don’t hesitate to reach out to us. We're always here to help!
I made my gift card purchase easy
I made my gift card purchase and the digital gift card was in my email almost immediately. This was a very easy process. I will be using CardCash again in the future.
February 17, 2025
Unprompted review
Reply from CardCash.com
Thank you for taking the time to share your great experience! We're happy to hear that you received your gift card right away and that the process was quick and easy. We look forward to doing business with you again soon!
BEWARE
I sold two gift cards to them for my mother. We checked balances before mailing the cards in. Both cards had $100 balance. They claimed that one of the cards had a zero balance and only gave us half of the funds owed. Beware and only send them your gift cards if you're ok with not being compensated.
Edited to add: This situation was rectified six days after my review. I still probably won't utilize this service in the future because it's not worth the hassle and frustration.
February 19, 2025
Unprompted review
Reply from CardCash.com
We sincerely apologize for any inconvenience this may have caused. During the verification process, it seems that the card was showing as zero. However, we've had our team reach out to the merchant directly to reverify the gift card, and it does indeed have a full balance. We processed the card, and the payment was sent to you. Thank you for your patience and understanding.
Don’t do it!!
Don’t do it! There is nothing stopping the previous owner of these cards from using it after they’ve sold it to CardCash.
I thought CardCash would have issued a secure pin to protect the purchaser from fraud but instead I got a 10% discount on something valued at $0. If you do buy from this app, use the card before the guarantee is up because they literally just provide you with the same pin and number the previous owner of the gift card had. So, when the crook who sold it to them turns around and uses it, CardCash washes their hands of you completely. Not their problem they say. I went to use a $50 gift card I had bought less than two months ago and it was already used. No recourse. Instead of investigating the matter, customer service starts telling you right off how you have no rights after the guarantee period. Sketchy business model to say the least.
February 17, 2025
Unprompted review
Reply from CardCash.com
We sincerely apologize for any inconvenience this may have caused. I believe an agent has already reached out to you, discussed the situation, and made a one-time exception by issuing a refund for your order.
Please note that we operate in the secondary gift card market, and occasionally, some gift cards may be compromised. We always recommend that our buyers use the cards shortly after purchase to ensure any potential issues fall within the 45-day guarantee period.
Thank you for your understanding.
So Easy
Everything during the process went smoothly and quickly without any problems
February 14, 2025
Unprompted review
Reply from CardCash.com
Thank you so much for the positive feedback! We truly appreciate you taking the time to share your wonderful experience with us. We look forward to doing business with you again real soon!
Reply from CardCash.com
Thank you for your feedback! We're so happy you were able to take advantage of our amazing savings and sales. We look forward to doing business with you again soon!
You wouldn't except my code to get the…
You wouldn't except my code to get the card which I just got from the travel agency, and it's very hard to even get to the point of selecting. and the places to eat that are good I can't buy the card.
February 8, 2025
Unprompted review
Reply from CardCash.com
We’d love to assist you, but we need a bit more information to proceed. We tried reaching out to you via Trustpilot, as we require your email address or order number to better assist you. However, we haven’t received a response yet.
If you could kindly provide us with the necessary details, we’d be more than happy to help and look forward to assisting you further!
My purchases were "flagged for fraud"…
My purchases were "flagged for fraud" and no one would help me without a different phone number than the one I was calling with or a secondary email. Somehow they aren't smart enough to figure it out with the only phone number I have. Don't waste your time with this business.
February 10, 2025
Unprompted review
Reply from CardCash.com
Thank you for reaching out to us about your recent experience with our platform. I understand your confusion regarding the flag on your account, especially since you've had successful transactions in the past.
Our verification system uses advanced technology to protect both our customers and our business. While we do not receive specific details on why an order is flagged, there are a few common reasons this may occur:
Information Discrepancies: Ensure you are using your primary email address, mobile phone number, credit card, and billing address.
Account Consistency: Using multiple accounts may raise security flags. It's best to stick to a single account for all your transactions.
Transaction Patterns: Significant changes in transaction frequency or volume may also trigger security measures.
These measures are designed to ensure a secure experience for all our users. If you believe there has been an error, we encourage you to review your details and try again—perhaps with a different gift card if applicable.
We truly appreciate your understanding
Fraud. Fraud.
If I could write a review a day to save people from making big mistake.
Stay way from this group.
This site should be pulled of line. Fraud.
Fraud. Fraud.
The good reviews.
Fraud.
January 20, 2025
Unprompted review
Reply from CardCash.com
Hi,
I took a look at your account and it appears that you received a gift card with a missing balance. We sincerely apologize for this inconvenience. Unfortunately, this is a risk that can occur when purchasing from a secondary gift card market.
I see that you've been in touch with our claims team. Our agent attempted to process a refund for you; however, we noticed that a dispute was opened with your credit card company, which is preventing the refund from going through on our end.
An agent has also offered you web credit and is awaiting your response to confirm if this is a solution you would like to proceed with.
If you have any questions or need further assistance, please feel free to reach out. We’re here to help.
SCAM
SCAM! STAY AWAY! Made sure all cards had money before inserting in site. Put 3 cards in just for an error message at the end to get cash. Tried again later same thing. Weeks go by I think it’s not working so I say hey might as well try to use the cards now. ALL LEFT WITH A ZERO BALANCE.
February 8, 2025
Unprompted review
Reply from CardCash.com
Thank you for reaching out to us, and we sincerely apologize for the experience you've had.
We attempted to contact you through Trustpilot to gather more information, such as your order number and/or the email address associated with your account, so we can assist you further.
Once we have these details, we'll be able to address your concerns and resolve the matter promptly.
Thank you for your patience, and we look forward to hearing from you soon.
Reply from CardCash.com
Thank you so much for your positive feedback. We truly appreciate it and look forward to doing business with you again in the future!
Giftcard from CardCash arrived with $0 balance
I bought a giftcard from CardCash for $75. The card arrived with $0 balance. I've emailed them several times. They opened a case and said the credit would be back on the card in 7 business days-which has already passed. The money was never credited on the card. Called them and spoke with a very rude person. He said I'll have to wait. My next recourse will be my creditcard.
January 16, 2025
Unprompted review
Reply from CardCash.com
Hi,
We reached out to you through Trustpilot to gather additional information so we can assist you further, but we have not yet received a response. We are sorry to hear that you received a zero-balance card.
To process a refund or to check the status of your refund, we will need either your name or order number.
We look forward to resolving this for you as soon as possible.
Great first experience with Cash Card!
I'm new to using cash card! I will say I have a great first impression! I wasn't so sure at first because I've never heard of this company. I really appreciate the Starbucks discount gift card! Looking forward to more deals like this!
January 27, 2025
Unprompted review
Reply from CardCash.com
Thank you so much for your kind and positive feedback! We truly appreciate it. We're happy to hear that you had a great experience with us, and we look forward to the opportunity to do business with you again!
This company is a HUGE scam
This company is a HUGE scam. Don’t sell or buy anything from them. I sent in a card to be purchased on December 31st and it’s now January 26th, claiming they haven’t received it and then you contact customer service and you feel like your speaking to someone sitting in their underwear scamming people from Indonesia lol. What a joke company. Enjoy my $100 you pieces of SHIT 💩
December 31, 2024
Unprompted review
Reply from CardCash.com
We are sorry to hear that you didn't have a great experience. I went ahead and looked into your order. Unfortunately, we never received your gift card. However, our processing team has made a one-time exception and processed your order as an e-gift card so that the payment could be released.
If you have any further questions, please don’t hesitate to reach out to us. Thank you for your understanding.
Was very skeptical but it was a very…
Was very skeptical but it was a very smooth transaction 👍💯got paid or the money the day after . Which I did use PayPal but from a 150 gift card to 125 after said an done I don't think I can complain. I know everyone has to make money but was it worth it to me yes, so the real question is , is it worth it to you ? Knowing you might never use that gift card .. all in all I will do business again an would recommend it to anyone.. Thank you CardCash ..
January 29, 2025
Unprompted review
Reply from CardCash.com
Thank you so much for your feedback! We truly appreciate it. We're happy to hear that you had a positive experience with us and are using our site again. We value your business and look forward to serving you even more in the future
I have physical gift cards directly…
I have physical gift cards directly from ticketmaster that they say are unsafe for the website to buy, but are willing to post them for everyone else to buy and take the risk as long as they get there x% on the sale.
Update; They have now been accepted individually.
January 29, 2025
Unprompted review
Reply from CardCash.com
Thank you so much for reaching out to us. I see that one of our agents has been in touch with you and reviewed your account with you. Your orders were processed for payment, and everything seems to be in order.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re always here to help!
DO NOT USE THIS COMPANY!!
DO NOT USE THIS COMPANY!!! I wouldn’t be surprised if the positive reviews are fake for this company. I sent in a several hundred dollar gift card with the promise of 80% back in cash. The company asks for the gift card info and pin online as well as requiring you to send in the physical card. Tracking showed my gift card was delivered to the provided address in NJ, but each day I checked and my status showed “pending/waiting for gift card to be received”. I gave the company about 2 weeks before I contacted them about an update. First, they stated that the team was “backed up” in processing orders because of a high amount of orders from the holidays. Website never mentioned anything about delays because of high numbers of orders processing. Fast forward another two weeks and they still deny having my gift card. My advice - don’t even try to work with this company. Keep your gift cards or gift them to friends. Sell them yourself or whatever. If you try to use this company, it is very likely that you will completely lose out on all of your money and the time and hassle just isn’t worth it. They are a SCAM and need to go out of business.
January 1, 2025
Unprompted review
Reply from CardCash.com
Hi,
We apologize for your unpleasant experience. We reached out to you via Trustpilot to gather additional information like your name and or order number so we can assist you further, but we have not yet received a response. We would love to help you and ensure that you receive payment for your order if it has not already been received.
We look forward to assisting and resolving this matter for you.
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