Writing a quick positive review to offset some of the negative ones. I'm a very skeptical person who held an unwanted gift card from JCPenny since Christmas of 2024. I researched many gift card exchan... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
E gift cards are great, no need to wait although cards by mail come quickly. Like to see higher percentages on some cards without such high purchase number of cards needed to buy.
Company replied
Two attempts to buy Carnival gift cards denied due to fraud alerts . Both are legitimate credit cards owned by me. the gist of several days of back and forth emailing these people is that they need a... See more
Company replied
On Tuesday May 27th I “placed an order” to sell my Apple e-gift card (value 25 dollars) since I don’t have much use for it I sold it to CardCash.com, it’s still under “review” while the website says... See more
Company replied
Company details
Contact info
990 cedar bridge ave, 08723, brick, United States
- 215-227-3227
- socialmedia@cardcash.com
- cardcash.com
3.0
Average
4K reviews
Replied to 78% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy and affordable
Please experience with buying a gift card at a cheaper rate.
August 14, 2024
Unprompted review
Reply from CardCash.com
Thanks so much for your feedback! We’re glad you had an easy and affordable experience buying a gift card at a discounted rate. Saving while shopping always feels good—hope to help you save again soon!
Easy transaction
Easy transaction. I bought the cards at a discounted price, they arrived almost instantly by email. I went straight to the company’s site that I had a remaining balance for merchandise, I entered the gift card number and pin, and the proper amount was deducted. The cards are legit.
April 9, 2025
Unprompted review
Reply from CardCash.com
Thank you for the great review! We're so glad to hear the transaction was smooth and the cards worked exactly as expected. It's awesome to know you were able to use them right away without any issues. We really appreciate your trust and support—hope to see you again soon!
I am so PLEASED to find Carnival Cruise…
I am so PLEASED to find Carnival Cruise gift cards! AARP no longer sells them, and I was searching for another site to buy discounted cards. I used a discount code on the mobile app, got 7% discount, and used my Carnival Mastercard to complete the trifecta! Thank you!
April 7, 2025
Unprompted review
Reply from CardCash.com
We’re so happy you found us—and scored that trifecta! 🎉 Cruise gift cards can be hard to come by, so we’re thrilled we could help you save and keep the vacation vibes going. Thanks for choosing us, and we hope you have an amazing cruise!
Cardcash Stole My Money
They took money from a giftcard I traded in, and didn't reimburse me the Mercari credit I requested. I contacted their customer support twice and each time they claimed the problem was solved without ever reaching out to me. After contacting them a third time, I finally got a response from an Arlene Perez, but she claims that I did receive credit. After immediately sending a screenshot showing that to be false, she then told me to take it up with Mercari.
Essentially Cardcash just stole my money.
April 1, 2025
Unprompted review
Reply from CardCash.com
I went ahead and looked into this matter for you. The payment was originally issued on April 7th.
However, after we were notified that the funds had not yet been credited to your account, we reached out to the payment processor. They have since completed the processing, and the payment was successfully posted to your account on April 15th.
We sincerely apologize for the inconvenience and the delay. Please don’t hesitate to reach out to us if you have any further questions or need additional assistance.
SCAMM ALERT !!!
SCAMM ALERT !!!
Took money off my card had proof and they still wanted to argue and deny it when the card company even named them as the company where the money went
March 28, 2025
Unprompted review
Reply from CardCash.com
We attempted to reach out to you to discuss your concern, but unfortunately, our agent was disconnected during the call.
I would like to clarify again, that the order was never processed, and the card did not go through our verification process until you contacted us about the balance.
Please note that at CardCash, we do not use the gift cards when making a sale. We purchase the cards and then resell them.
Since you requested the cancellation of your order, it was never reviewed or added to our inventory. As the card was never part of our inventory, we recommend reaching out to the original issuer or place of purchase for further assistance.
Our team has provided verification screenshot directly from the merchant, which confirms that there was no activity on the card from CardCash. We suggest contacting the original source where you obtained the card for further resolution.
If you have any further questions or need assistance, feel free to reach out.
The Apple cards are a joke
The Apple cards are a joke. Both my husband and I have tried to buy them and were flagged for fraud.
April 1, 2025
Unprompted review
Reply from CardCash.com
We apologize for any inconveniences this may have caused you.
Orders can be canceled for a variety of reasons during our approval process. This could include discrepancies in the card balance, brand information, or other details provided. Our system is designed to ensure a secure and seamless experience for all our customers, which sometimes results in cancellations if certain criteria aren't met.
While we don't provide specific details on why an individual order is flagged, I can assure you that this is part of our standard verification process. There likely wasn't anything else you needed to do on your end.
If you believe there has been a mistake, you're welcome to review the gift card details and try submitting them again. However, please ensure all information, including the card brand, balance, and your personal details, are accurate before resubmitting.
We appreciate your understanding and thank you for choosing CardCash. If you have any further questions, please don't hesitate to ask.
Best regards,
February 16th last month I sold them…
February 16th last month I sold them two gift cards both adding up to $75 I received $63 for those two then I turned around and I sold them two more gift cards adding up to $100 and I already received $76 it only took them two days to get me verified and paid I'm not counting the weekends the only downfall is they change their prices and also the virtual cars that they give you the MasterCard you can't take the money off you have to use them online or pay for something but you can't get your cash off other than that they did exactly what they said they going to do they gave you to give me the price up front it was exactly what they said it was going to be and then take them no time to pay me 24 to 48 hours less than 48 hours
February 17, 2025
Unprompted review
Reply from CardCash.com
Thank you so much for your positive feedback! We truly appreciate your business and are glad to hear that you received payment for your orders in a timely manner.
Regarding the payment method, we noticed that you chose the prepaid virtual credit card. We want to let you know that we offer multiple payment options, including direct deposit, to provide you with more flexibility.
If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to doing business with you again in the future.
Thank you once again!
Purchased from this company twice for…
Purchased from this company twice for restaurants. Received our gift card within minutes and used them right away with no problems. Eating at restaurants can be pricey so saving a few bucks is nice!
March 8, 2025
Unprompted review
Reply from CardCash.com
Thank you for your wonderful review! We're so happy to hear that your experience has been smooth and that you were able to enjoy your savings right away. Dining out can definitely add up, so we're glad we could help you save a little extra! We truly appreciate your support and look forward to serving you again soon!
Reply from CardCash.com
Thank you for your amazing five-star review! We truly appreciate your support and are so glad you had a great experience. Looking forward to serving you again soon!
The experience was flawless.
March 16, 2025
Unprompted review
Reply from CardCash.com
Thank you so much for your wonderful review! We're happy to hear that your experience was flawless. We truly appreciate your kind words and look forward to serving you again in the future!
Carnival gift worked right away
Carnival gift worked right away! Love the app!
March 14, 2025
Unprompted review
Reply from CardCash.com
That's awesome to hear! We're so glad the cruise gift card worked for you and that you're loving the app! Thank you so much for your positive review – it really means a lot to us! 😊 If you ever need help or have any questions, feel free to reach out. Enjoy!
Absoulute HORRIBLE experience
Absoulute HORRIBLE experience! Do not buy gift cards here, they are all fake and you cannot get your money back. I bought a $100. Gift card to Top Golf and it failed …. They would not return my money.
Horrible customer service. Buyer beware!
In a response to CardCash.com
I have already reached out to your team 5x with no resolution
March 12, 2025
Unprompted review
Reply from CardCash.com
We sincerely apologize for your negative experience, and we’d love the opportunity to look into this matter and assist you further. If you could kindly provide us with your order number, we’ll investigate and do our best to resolve any issues. Thank you for your understanding, and once again, we apologize for any inconvenience this may have caused
Great place to get discounts of gift cards.
I was looking for a coupon for Chuck E. Cheese and happened to find Cash Card through Rakuten. I was able to get 20% off and I received a bonus from Cash Card for being a first time user. Great find. Will use them again.
March 6, 2025
Unprompted review
Reply from CardCash.com
We're so glad to hear that you had such a great experience with Cash Card t and got that amazing 20%. It’s always great to score some extra perks as a first-time user! We appreciate you sharing your experience, and we’re thrilled to know you’ll be using Cash Card again. Happy savings!
LOSS PREVENTION HARASSMENT !!!
I have been receiving threating emails from a J. Arimis in their loss prevention department from a transaction that was completed in mid-January. I fear this maybe a potential hack or a way to solicit money from me. I’ve sold a few gift cards to card cash and never had a problem until now. Being put in this situation has taken a toll on my mental health. I don’t recommend selling or buying from cardcash.com as the payouts are not great. READ THESE REVIEWS!!! I can see why their rating is so low.
March 13, 2025
Unprompted review
Reply from CardCash.com
Hi,
Thank you for reaching out to us. Our loss prevention team contacts sellers when there is an issue with one or more of the gift cards they’ve sold to us. To assist you further, I’d like to take a closer look at your account. If you could kindly provide any of your order numbers, that would be very helpful.
Thank you, and we look forward to resolving this matter for you.
I had a walmart giftcard that's been…
I had a walmart giftcard that's been sitting around for awhile. Since I haven't been to Walmart in years, figured I'd try to get something for it and tried cardcash. Was hesitatant at first from some reviews but went ahead anyways...price was reasonable and payment came within a day...
March 11, 2025
Unprompted review
Reply from CardCash.com
Thank you so much for your positive review! We’re thrilled to hear that you gave CardCash a try and had a great experience. We’re so glad the process worked out smoothly for you. It’s awesome to know that the price was right and that your payment came quickly! If you ever have more gift cards to sell or need assistance, feel free to reach out. Thanks again for choosing us! 😊
Carnival Gift Card Scammers
Carnival Gift Card Scammers. 5511521 and 5511573, those are the reference numbers and on March 11,2025
Purchase was unsuccessful, when I contact their live chat; they requested me for an alternative email address which is strange and bogus. I've been using my email and payment system for more than 20 years. I never use my emails or number linked to my financial information. They were trying to retrieve this being clever. Failed and did not work with me.
March 11, 2025
Unprompted review
Reply from CardCash.com
Thank you for reaching out to CardCash customer service. I understand your frustration with your cruise gift card purchases being marked as potentially fraudulent, and I apologize for any inconvenience this has caused.
Our gift card platform employs robust fraud prevention measures to protect both our customers and our business. Sometimes, these measures may unintentionally flag legitimate orders. Please know that this is not a reflection on you personally, but rather a necessary precaution in the gift card industry, which is unfortunately a frequent target for fraudulent activities.
To reduce the likelihood of your orders being flagged in the future, here are some tips:
1. Ensure you're using your primary email address, phone number, and payment method associated with your account.
2. Avoid using VPNs when placing orders, as they can trigger our security systems.
3. If you're a new customer, start with smaller orders to establish a purchase history with us.
4. For returning customers, try to maintain consistent order patterns and amounts.
5. Always use a single account for all your transactions.
If you're attempting to make a large purchase to pay off vacations, it might be helpful to split your order into smaller amounts over a few days. This can help our system recognize your purchasing pattern and reduce the chances of being flagged.
If you continue to experience issues despite following these guidelines, please don't hesitate to reach out to us again. We're here to help ensure you can successfully complete your purchases.
Thank you for understanding.
I got a Carnival Cruise gift card
I got a Carnival Cruise gift card, and it was super easy and fast delivery. And the price was lower than other sites. I will most definitely be back the next time I need gift cards.
March 3, 2025
Unprompted review
Reply from CardCash.com
Thank you for your positive feedback! We’re so glad to hear that you received your card quickly and were able to save money. Enjoy your cruise and safe travels! We look forward to doing business with you again in the future.
Customer service is great!
After purchasing cards and having an issue, I spoke with customer service and I must say they took care of the problem quickly!
Molly is top notch with her customer service! Problem was fixed fast and refund was issued! I turned around and purchased more and transaction went perfect!
March 3, 2025
Unprompted review
Reply from CardCash.com
Thank you so much for your patience with our claims process. We’re sorry there was an issue, but we’re happy that we were able to resolve the matter and get you your refund. We look forward to doing business with you again in the future. If you have any questions, please don’t hesitate to reach out to us.
Thank you again!
I am a new customer and made 2 large…
I am a new customer and made 2 large purchases. On the second purchase, i realized not all of my gift cards were in the email pdf file and saw that some of them were shipping instead. Shipping to an old address that is still my billing address, but not my home anymore. I used their Contact feature on the website to let them know, but instead of helping me correct the issue I was ignored and a day later they proceeded to ship it to my old house 2 hours away from where I live now. I called in when I saw a shipping label had been created. Support was useless. Either didn't know how to help, or didn't care to.
Update: in response to their reply, I messaged them within 10 minutes of placing the order. I created a ticket on the order saying there was something wrong with it. I would think that should have triggered some kind of response. All that aside, the order did not have a shipping label created for it until the next day. And I had already spoken to customer support on the phone before it was passed off to USPS. They just refused to do anything to help. It's money lost, just be very careful when placing orders because if an accident happens and you catch it right away they will not help you.
March 3, 2025
Unprompted review
Reply from CardCash.com
We tried you by phone today yet got your voicemail. I looked into your order, which was placed on March 5th and shipped out the same day. I see you emailed us that same day, but unfortunately, due to the high volume of emails, we were unable to respond until the following day, by which time your order had already been shipped.
When you purchase a gift card, the system indicates whether it’s a physical or digital card. We shipped the cards out to the address you have on file. You can have the current owner of that address return it to us, and we can resend it to you, or they can forward it directly to you.
I’ve checked with our team, and we can only convert one of the three merchants into e-codes to email to you. Unfortunately, we cannot do the same with other two physical cards at this time.
We’re happy to help in any way we can and are here to assist you. A representative has already emailed you and is waiting to hear how you would like to proceed.
Please feel free to respond at your earliest convenience, and we’ll ensure to assist you further.
A great website that I recommend
A friend shared with me this site where you can purchase gift cards at a discount. I was a little wary at first for as they say “if it’s too good to be true, it isn’t“. But it is true. I got a great deal on my first gift card and with the promo code it was an awesome value. It was very easy to do all of this online, even for a senior like me who is not tech savvy. I highly recommend this site and I’ll be using it more in the future.
February 27, 2025
Unprompted review
Reply from CardCash.com
Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that you had a great experience with our website and that you were able to take advantage of the discount on your gift card. We always strive to make our platform user-friendly for everyone, and it’s wonderful to know that even for those who aren’t tech-savvy, it was easy to navigate. We truly appreciate your recommendation, and we look forward to serving you again in the future
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