CardCash.com Reviews 3,589

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 155 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the ease of using the website to buy and sell gift cards, often finding the process quick and efficient. People frequently mention receiving payments promptly and saving money through the platform. However, some people were dissatisfied with the customer service, reporting issues with responsiveness and resolution of problems. There are also instances where customers experienced difficulties with payments, product acceptance, or transactions being flagged as fraudulent, leading to frustration and delays.

What people talk about most

Payment

Consumers find payment to be ambiguous, with some reporting quick and easy transactions, receiving payments... See more

Product

Reviewers mention ambiguous feedback about product. Many customers report positive experiences, such as quick... See more

Customer service

Users describe negative interactions with customer service. Many reviewers report long wait times, unhelpful... See more

Website

People report ambiguous experiences with the website. Many reviewers express dissatisfaction, citing issues... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers appreciate the opportunity to save money, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Writing a quick positive review to offset some of the negative ones. I'm a very skeptical person who held an unwanted gift card from JCPenny since Christmas of 2024. I researched many gift card exchan... See more

Rated 4 out of 5 stars

E gift cards are great, no need to wait although cards by mail come quickly. Like to see higher percentages on some cards without such high purchase number of cards needed to buy.

Company replied

Rated 1 out of 5 stars

Two attempts to buy Carnival gift cards denied due to fraud alerts . Both are legitimate credit cards owned by me. the gist of several days of back and forth emailing these people is that they need a... See more

Company replied

Rated 1 out of 5 stars

On Tuesday May 27th I “placed an order” to sell my Apple e-gift card (value 25 dollars) since I don’t have much use for it I sold it to CardCash.com, it’s still under “review” while the website says... See more

Company replied


Company details


Contact info

3.0

Average

TrustScore 3 out of 5

4K reviews

5-star
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1-star

Replied to 78% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

No hassle, faster than I expected

Had a couple e-gift cards I'd rather have cash instead of - tried it out this morning, and they were both accepted and I was paid within a couple hours. Went with PayPal payment and it has already arrived. I can't say every transaction will be this fast, but mine sure was. Thanks!

November 21, 2025
Unprompted review
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Reply from CardCash.com

Thank you so much for the wonderful 5-star review!
We’re thrilled to hear your experience was quick and hassle-free, and that your PayPal payment arrived promptly. We work hard to make the process smooth and reliable, so it’s great to know we hit the mark for you.

If you ever need to convert more e-gift cards in the future, we’ll be here and happy to help. Thanks again for choosing us!

Rated 5 out of 5 stars

Quick and easy

November 18, 2025
Unprompted review
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Reply from CardCash.com

Thank you so much for the 5-star review! We truly appreciate your support and are glad to hear you had a great experience with us. We look forward to serving you again!

Rated 1 out of 5 stars

Do not sell in this platform.

I’ve used this company multiple times without any issues. The last 2 times I’ve used them my cards were flagged for “potential issues”, I called in on both occurrence's for orders I placed to sell gift cards, they send me emails for proof of origin, which I was able to provide for both on November 11th and November 17th. I was able to provide where they came from, screenshots of how I got them and for the order placed on November 11th I was even able to provide receipts. They have given me no reason to why they were declined. They offered me an amount, I accepted, and without reason, even after providing proof of everything they needed, I was still declined. I’d like to know why I was declined and for them to actually do what they said they were going to do and buy the gift cards. I’ve already started to file a complaint on the BBB. After calling in on 11/20/25 I spoke to a representative who was rude, not nice and hung up on me mid sentence. Order numbers 3794177 and 3788506

November 15, 2025
Unprompted review
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Reply from CardCash.com

Hi, I reviewed this matter. First, as stated in our Terms of Service, CardCash.com reserves the right to accept or decline any buy or sell order.

After reviewing your account, I found that there is currently a liability associated with gift cards you sold CardCash.com , these cards were returned to us as invalid. A member of our Loss Prevention team will be reaching out to you regarding this liability.

Please note that, as a secondary gift card marketplace, we have protocols in place to protect both our customers and our company, and this includes the right to decline orders when necessary.

We appreciate your understanding.

Rated 1 out of 5 stars

sent in (2) 100 dollar gift cards from…

sent in (2) 100 dollar gift cards from a national business. i had no use for the cards and no family wanted them. they told me i was gonna get roughly 69.00 for each card. without even notifiying me they give me 19 dollars for one card and 26 for the other. horrible i hope no one eever uses them cause its a scam. the cards were unused. full ammount still on card. doont ever use this company id rather burn the cards then give it to these scam artist.

November 19, 2025
Unprompted review
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Reply from CardCash.com

Hi, I would like to look into this matter, but I will need additional information such as an order number or the email address associated with your order. Please provide this information so we can look into it and assist you further.
Thank you

Rated 5 out of 5 stars

It was quick and easy

It was quick and easy I was able to purchase the amount I was going spend and use it that day.

November 10, 2025
Unprompted review
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Reply from CardCash.com

Thank you so much for your positive feedback! We're happy to hear that the process was quick and easy for you, and that you were able to purchase the amount you needed and use it the same day. We appreciate you choosing us and look forward to serving you again!

Rated 1 out of 5 stars

Card cash has terrible customer…

Card cash has terrible customer support, I sold them a card with balance, but made a mistake on PIN number. But instead contact me, they just deduct my payment. After I reached out to them with correct pin, they took the balance from my GC but never made the payment to me , even though they promised payment been made.
I admit I did made mistake on my Pin. However after I resubmitted correctly and company sold my card within 2 days. But delayed my payment over a week, and now I’m have to wait for check.

November 10, 2025
Unprompted review
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Reply from CardCash.com

I looked into this matter and see that you entered the code to the card incorrectly. The company processed the card with the correct PIN for payment; however, the payment was not associated with an order number, which caused the delay.

A check is being sent out to the address on file today.

Thank you for understanding.

Rated 5 out of 5 stars

cards are valid

cards are valid, shopping is easy and delivery is quick! Love the savings

November 5, 2025
Unprompted review
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Reply from CardCash.com

We appreciate your positive feedback! Thanks for letting us know about your smooth shopping experience, and fast delivery. Thank you for choosing us!

Rated 1 out of 5 stars

I traded in my gift cards for a prepaid…

I traded in my gift cards for a prepaid debit card and the card does not work! It is being declined by every place I attempt to use it and get the error message "declined by issuer" I spoke to support and they could not give me an answer as to what was wrong, saying they will get back to me in a couple days. The response I got back when contacted had nothing to do with my issue. This company sucks don't waste your money, gift cards, or time. Order number 3780679, you can tell how bad the company is by the comment they've left on my post. I received the cards just fine but I can't buy anything with them. The card is declined on every purchase so it's essentially useless, this company brought me nothing but stress and lost funds. They're lying as well as they have not reached out to me for more info as they claim, instead trying to sweep it under the rug. The order number I provided was correct, these guys are real scum.

October 30, 2025
Unprompted review
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Reply from CardCash.com

Hi, the order you provided has been paid out on 11/04 at 1:33 pm. I am not sure which order you are referring to. We tried reaching out to you for additional information yet have not heard back. We would like to be able to assist you. Please provide us with the correct order number. Thank you.

Rated 5 out of 5 stars

Successful and Easy Transaction

Found the gift I wanted. Paid. Received the e-Gift Card quickly. Successfully applied the gift card to a purchase. All is good.

October 28, 2025
Unprompted review
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Reply from CardCash.com

Thank you so much for your kind words! We’re thrilled to hear your experience was smooth and that you received and used your e-Gift Card without any issues. We appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

A little nervous when I first started…

A little nervous when I first started using them, but I have used them for both Uber & Carnival gift cards, $50-$500, and they have all worked perfectly!

October 25, 2025
Unprompted review
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Reply from CardCash.com

Thank you so much for sharing your experience! We completely understand being a little nervous at first, and we’re thrilled to hear everything worked perfectly for you. We appreciate your trust and look forward to helping you again soon!

Rated 1 out of 5 stars

Two attempts to buy Carnival gift cards…

Two attempts to buy Carnival gift cards denied due to fraud alerts . Both are legitimate credit cards owned by me. the gist of several days of back and forth emailing these people is that they need an alternate email and my phone # to determine if it is possible for me to buy the cards. Im not stupid enough to believe that info wont be used to spam me with emails and phone calls by whoever these people sell my information to. So far there has been no response to my email asking for reassurance that my information wouldnt be sold to others.

October 15, 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

We understand this is a frustrating situation . Our customer support team is available to assist you directly, and you can reach them at 1-800-227-4214.

Please note that our gift card platform uses advanced fraud prevention measures to protect both our customers and our business. Occasionally, these safeguards may mistakenly flag legitimate orders. This is not a reflection on you personally but rather a necessary precaution due to the high risk of fraud in the gift card industry.

To help reduce the chances of your orders being flagged in the future, we recommend the following tips:

Use your primary email address, phone number, and payment method associated with your account.

Avoid using VPNs or anonymous browsing tools while placing orders, as these can trigger our security systems.

If you're a new customer, consider starting with smaller purchases to build a transaction history.

Returning customers should try to maintain consistent order patterns and amounts.

Use one account for all your transactions to ensure consistency and avoid system alerts.

If you're attempting to make a large purchase, such as for travel or vacation expenses, we suggest splitting the purchase into smaller amounts over several days. This can help our system better recognize your buying patterns and reduce the likelihood of being flagged.

If you continue experiencing issues after following these guidelines, please don’t hesitate to reach out to us again. We’re here to help and ensure your experience is as smooth as possible.

Rated 1 out of 5 stars

CardCash.com is a SCAM, don't waste your money and time!!!

I placed an order for $50 DoorDash gift card just to try to save $3.05. After the payment, I received the email with the PDF file attached which has the card number in it. I logged into my DoorDash account and try to redeem the gift card but it always shows "Unable to redeem gift card. Enter your gift card PIN again". I also called the DoorDash company's official customer service to check what's wrong with the this gift card I literally just purchased from CardCash.com a couple hours ago. (I would have called them right after but I purchased the gift card around 1am and the DoorDash's customer service wasn't avaiable until the morning). They told me that they tried to verify this gift card but this gift card is not found in their system. It's a invalid card number. CardCash.com is a scam! I'm trying to reach CardCash.com's customer service now. I have emailed them and I also called their number but unfortunately, it's the weekend now so I can't reach anyone. Let's see if they will get back to me through email as soon as possible and give me back the full refund! This is way too frustrating, and annoying. I recommend anyone who tries to save some bucks please do your best to avoid this website. Since, you most likely will waste a lot of your time and money. AVOID THIS WEBSITE!!! I NEED MY FULL REFUND!!!

October 25, 2025
Unprompted review
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Reply from CardCash.com

We completely understand how frustrating it can be to receive an invalid gift card. Please note that your purchase was made over the weekend, and our claims team processed your refund this morning as soon as we received your email.

We sincerely apologize for any inconvenience this may have caused. While it doesn’t happen often, there is a small risk of receiving an invalid card when purchasing from a secondary gift card marketplace. That’s exactly why we offer a 45-day guarantee , to make sure you’re protected in these rare situations.

Thank you for your patience and understanding.

Rated 5 out of 5 stars

very easy and great discount

October 17, 2025
Unprompted review
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Reply from CardCash.com

Thanks a bunch for your awesome review! We’re so glad you enjoyed your experience ,it really makes our day to hear that you had an easy time and been getting great discounts.

Rated 5 out of 5 stars

This is a great program

This is a great program, with getting a discount off the face value of the gift card. Helps to Dave money. You do have do to a few extra steps to get all the benefits, but worth it.

October 21, 2025
Unprompted review
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Reply from CardCash.com

Thank you so much for your wonderful review! We’re glad to hear you’re enjoying the program and finding the discounts worthwhile. We appreciate you taking the time to share your experience , and we agree, those extra steps are definitely worth the savings!

Rated 5 out of 5 stars

Trustworthy site

Received my payment in less than 2 days was quick and easy only thing would’ve made it better if i got a better offer for my gift card. They gave me 67% of my gift card value which is ok i guess but other than that its a legit site i did my fist sell and now im on my second i will let yall know how it goes

Update: i received my second payment in less than 12 hours ! Highly recommend this site

October 18, 2025
Unprompted review
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Reply from CardCash.com

Thank you for your feedback! We're glad to hear your first sale went smoothly and you received your payment quickly. We understand you'd like to see higher payout rates , the offers we provide are based on current market demand, but we’re always working to stay competitive. We appreciate you giving CardCash a try and are excited to hear you're already on your second transaction! Looking forward to your next update.

Rated 5 out of 5 stars

Great experiences with cardcash

Great experiences with cardcash, experienced multiple facets of this website and they all gave me a good experience. I sold them a physical $50 card to spafinder that I had to mail in -- was paid shortly after the company received it. I then sold them $150 in gift cards to Saks where I input the gc #s online - I was paid within minutes of entering them online. I then bought $100 in gift cards to Topgolf -- they worked great the next day, and saved me 25%. I then bought another round of $120 gift cards to Topgolf --Unfortunately these had an issue, these showed as zero at the Topgolf vendor. I filled out their form to request a refund, and I was refunded on this the next business day (the request was made on a Friday, I recieved refund on a Monday).

October 20, 2025
Unprompted review
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Reply from CardCash.com

Thank you so much for the detailed and thoughtful review! We're thrilled to hear about your positive experiences across both buying and selling gift cards with CardCash. It's great to know that our process met your expectations, whether it was mailing in a physical card, entering digital gift cards online, or resolving an issue quickly with your Topgolf purchase. We truly appreciate your trust in us and your continued business. If you ever need assistance in the future, we’re always here to help!

Rated 5 out of 5 stars

It’s a no-brainer!!

It’s a no-brainer!!! You have discounted gift cards for places I shop!!! What’s NOT to love???? Everyone loves a bargain!!! I’ve never had any issues with your cards and I’ve been a customer for years!!!

October 19, 2025
Unprompted review
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Reply from CardCash.com

Thank you so much for the amazing review! We're thrilled to hear you've been enjoying the savings and finding value in the gift cards we offer. Your continued support over the years means the world to us! Here's to many more great deals ahead!

Rated 5 out of 5 stars

I've bought gift cards on many…

I've bought gift cards on many occasions through CardCash. Always an easy and reliable experience.

October 9, 2025
Unprompted review
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Reply from CardCash.com

Thank you so much for your kind words! We're thrilled to hear that you've had easy and reliable experiences with CardCash time and again. We truly appreciate your continued support and look forward to helping you save on many more occasions!

Rated 5 out of 5 stars

Easy and a reputable company

Easy and a reputable company. Don't second guess them.

October 6, 2025
Unprompted review
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Reply from CardCash.com

Thank you for the vote of confidence! We're so glad you've found CardCash to be easy to use and trustworthy. Your support means a lot to us!

Rated 5 out of 5 stars

Excellent Selection! Quick Purchase Process!

Excellent selection of brands for which gift cards are available. The purchase process is seamless and super-fast with gift cards appearing in my inbox almost immediately.

October 4, 2025
Unprompted review
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Reply from CardCash.com

Thank you for the great feedback! We're thrilled to hear that you enjoyed our wide selection of brands and that the purchase process was quick and seamless for you. It’s great to know the gift cards are reaching your inbox right away, that’s exactly the experience we aim to provide. We appreciate your support and look forward to serving you again soon!

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