Writing a quick positive review to offset some of the negative ones. I'm a very skeptical person who held an unwanted gift card from JCPenny since Christmas of 2024. I researched many gift card exchan... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
E gift cards are great, no need to wait although cards by mail come quickly. Like to see higher percentages on some cards without such high purchase number of cards needed to buy.
Company replied
Two attempts to buy Carnival gift cards denied due to fraud alerts . Both are legitimate credit cards owned by me. the gist of several days of back and forth emailing these people is that they need a... See more
Company replied
On Tuesday May 27th I “placed an order” to sell my Apple e-gift card (value 25 dollars) since I don’t have much use for it I sold it to CardCash.com, it’s still under “review” while the website says... See more
Company replied
Company details
Contact info
990 cedar bridge ave, 08723, brick, United States
- 215-227-3227
- socialmedia@cardcash.com
- cardcash.com
3.0
Average
4K reviews
Replied to 78% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick process, great savings
To be completely fair, when I first began purchasing cruise gift cards through card cash, they were coming back rejected as potential fraud. I persisted and glad I did. After I was finally able to get a couple of lower denomination cards accepted by my bank, it was great. I have since purchased over $3k in cards in several denominations with no problem. I receive the confirmation emails within a minute or two and have immediately been able to apply the gift card balances to my booked sailings. The website allows me to quickly search and choose what I want and the check out process is very smooth. 7% savings on each gift card is great and I'll keep coming back.
September 30, 2025
Unprompted review
Reply from CardCash.com
Thank you so much for your thoughtful review! We're glad you stuck with us through the initial hiccups and that everything is running smoothly now. It’s great to hear that you’ve been able to save significantly on your cruise bookings and that our platform has made the process easy and efficient for you. We truly appreciate your continued support and look forward to helping you save even more on future adventures!
Warning:
Warning:
The website displays a gift card in the title, shopping cart, and confirmation email, along with a misleading description containing incorrect information. However, what they actually send is a certificate that does not function like a real gift card, and you may not be able to use
October 4, 2025
Unprompted review
Reply from CardCash.com
We tried reaching out to you via Trustpilot to get more information about the merchant you're referring to and what happened.
We’d really like the opportunity to assist you and better understand your experience. Please don’t hesitate to reach out to us with more details , we're here to help.
I have tried to purchase Carnival…
I have tried to purchase Carnival Cruise Gift cards many times. Keeps coming up that I am potential fraud and they won't approve the transaction. I have contacted them and they can't tell me why I am flagged fraud and there is no number to call to purchase from. Would be a big customer as many people buy the Carnival Cruise Gift Cards to pay for trips with, I would have been one of them. I don't like being labeled "Fraud" and can't purchase
September 30, 2025
Unprompted review
Reply from CardCash.com
We understand this is a frustrating situation . Our customer support team is available to assist you directly, and you can reach them at 1-800-227-4214.
Please note that our gift card platform uses advanced fraud prevention measures to protect both our customers and our business. Occasionally, these safeguards may mistakenly flag legitimate orders. This is not a reflection on you personally but rather a necessary precaution due to the high risk of fraud in the gift card industry.
To help reduce the chances of your orders being flagged in the future, we recommend the following tips:
Use your primary email address, phone number, and payment method associated with your account.
Avoid using VPNs or anonymous browsing tools while placing orders, as these can trigger our security systems.
If you're a new customer, consider starting with smaller purchases to build a transaction history.
Returning customers should try to maintain consistent order patterns and amounts.
Use one account for all your transactions to ensure consistency and avoid system alerts.
If you're attempting to make a large purchase, such as for travel or vacation expenses, we suggest splitting the purchase into smaller amounts over several days. This can help our system better recognize your buying patterns and reduce the likelihood of being flagged.
If you continue experiencing issues after following these guidelines, please don’t hesitate to reach out to us again. We’re here to help and ensure your experience is as smooth as possible.
Works easily and immediately.
September 22, 2025
Unprompted review
Reply from CardCash.com
Thank you so much for the great review! We're thrilled to hear everything worked easily and immediately for you. We appreciate your support and hope to serve you again soon!
BAIT AND SWITCH SCHEME!
I sent multiple gift cards to CardCash under Order #3741729 after they quoted me a payout and clearly stated they would buy them. Once the cards were in their hands, everything changed. Suddenly they demanded “proof of origin” (who keeps receipts for years of gifts given to their kids and family?) and then flat-out refused to pay. Instead, they forced the cards into their shady “consignment” program — meaning I might get paid someday if a stranger buys them.
This is a textbook bait-and-switch. They promised a direct buy, accepted my cards, and then broke their word. I don’t even want the cards back — we’re moving overseas, and they’re useless to me now. I only wanted the payout I was promised.
CardCash isn’t running a fair exchange — they’re holding customers’ property hostage. I’ve already filed a BBB complaint and will continue escalating. If you value your money, avoid CardCash.
September 25, 2025
Unprompted review
Reply from CardCash.com
Our team has gone ahead and processed your order for (PayPal) payment 9/26.
As discussed by phone, CardCash.com reserves the right to accept, decline, or move any orders into consignment if they are flagged as high risk by our system.
While we understand your frustration with the order process, these measures are in place to protect both CardCash.com and our customers.
This was not a case of “bait and switch,” as you mentioned, since no order is considered fully completed until it has been approved by our Risk Team.
We're glad we were able to speak with you directly and provide an outcome you were satisfied with.
Please feel free to reach out to me directly if you have any further questions or concerns.
Thank you again for your understanding.
Buyer Beware
Buyer Beware! I've used CardCash for two years but recently lost $600 worth of gift card value and the company has zero interest in helping make things right with me. I had purchased four Pottery Barn gift cards for purchase of a table, sadly when I went to purchase the table it was out of stock, so I was able to use two of the cards on something else and save the other two cards for when I had wanted another purchase with Pottery Barn. When I tried to use the cards, Pottery Barn said they'd been reported lost or stolen. I've called CardCash twice and emailed their customer service multiple times but they just keep referring back to their 45 day policy with no attempt to help me utilize the value of the gift cards I paid for. This experience showed me that to save 5% on the purchase price you might lose big and CardCash won't support you in any way.
September 18, 2025
Unprompted review
Reply from CardCash.com
Thank you for reaching out. We sincerely apologize and understand how frustrating this situation must be.
As noted in our terms, we have a clear 45-day guarantee policy in place. Since we operate within the secondary gift card market, there is a small risk that a card may have an issue. This is exactly why the 45-day guarantee exists , to give our customers a fair window to check and use their cards.
In reviewing your order, it appears that the claim was made 115 days after the purchase date, which is well beyond the guarantee period. We do our best to communicate this policy clearly and always recommend that customers purchase gift cards only when they are ready to use them soon after.
Again, we’re truly sorry for the inconvenience. While we can't offer a resolution in this case due to the timing, we appreciate your understanding and thank you for being a valued customer.
On 9/21/25 I logged on to card cash…
On 9/21/25 I logged on to card cash yesterday to sell my Home Depot gift card that had a balance of $88.46 they agreed to give me a virtual prepaid balance of $75 in one to two business days. Today 9/22/25 I get an email saying we regret to inform you that we couldn’t process your order due to issues with the gift card details. So I go to Home Depot website and check my balance and my balance is zero. This is a total scam people don’t give these people you’re gift card information they will rip you off!!!!
September 22, 2025
Unprompted review
Reply from CardCash.com
We take this matter very seriously and have thoroughly investigated your concern.
Your order was entered into our system on 9/21, but it was not accessed until 9/22. Upon review on that date, we found that the card had no remaining balance and had already been redeemed. As a result, we canceled the order.
We also reached out to the merchant, who confirmed that there were multiple transactions made using the card — some in-store in Ohio and others online.
Since the card was not viewed in our system until 9/22 , after the funds had already been used , we recommend contacting the merchant directly or reaching out to the original source from which you received the card. They may be able to provide additional insight into the use.
Please let us know if there’s anything else we can assist you with.
Easy to Save!
I love saving money, and CardCash lets me do that easily! I find the gift card I want to purchase, purchase it, and then redeem it toward my item! I personally love buying Carnival Cruise gift cards. I have not had any issues at all with the purchase process or the redemption process, and I have already bought and redeemed ten cards!
September 1, 2025
Unprompted review
Reply from CardCash.com
Thank you so much for the fantastic review! We're thrilled to hear how much you're enjoying the savings with CardCash, especially on something as exciting as Cruises! It's great to know the purchase and redemption process has been smooth for you. Ten cards and counting, that's impressive!
We truly appreciate your continued support and look forward to helping you save even more on your next adventure. Have a safe trip!
Great experience.
I had a walmart gift card and sold it to cardcash.
First time ever doing this.
It took all of 5 mins and the money was in my bank account in under 24 hours.
I'm very happy with the experience.
Tim P.
September 18, 2025
Unprompted review
Reply from CardCash.com
Hi Tim,
Thank you so much for the great review! We're thrilled to hear that your first experience with CardCash was a smooth and positive one.
We’re glad we could make the process quick and easy for you , and that the funds hit your account so fast!
Looking forward to helping you again in the future.
Easy purchase and fast e-delivery
Easy purchase and fast e-delivery
Was able to use within a few minutes after purchase which is excellent!
September 13, 2025
Unprompted review
Reply from CardCash.com
Thank you so much for your kind review! We're thrilled to hear that the purchase process was easy and that you received your e-delivery so quickly. Enjoy, and feel free to reach out if you need anything else
1-Stop Shopping Convenience + Savings
The discount savings + the convenience of 1-stop shopping. Oh, and the combined PDF that showed all the details for all my gift cards.
September 8, 2025
Unprompted review
Reply from CardCash.com
Thank you for the awesome feedback! We're so glad you enjoyed the convenience of one-stop shopping and the savings , that's what we strive for! And we're happy to hear the combined PDF made things even easier. Hope to serve you again soon!
Cruising On CardCash
Even with a minimal discount, purchasing Carnival Cruise gift cards from CardCash helped me pay for my cruise and add to my onboard account!! And, on a very limited budget, EVERY little bit saved counts for me!! I haven't had ANY problems with my purchases! I'm SO happy that I found CardCash!! I would highly recommend it to my family and friends!!
September 1, 2025
Unprompted review
Reply from CardCash.com
Thank you so much for the kind words! We're thrilled to hear that CardCash helped you save on your Cruise and make the most of your trip, even on a limited budget. Every little bit truly does count, and we're so glad we could be a part of your vacation planning.
We really appreciate your recommendation and are happy to have earned your trust. Here's to more savings and smooth sailing ahead!
Great experience
Great experience! I had an extra $25 gift card that I wasn't going to use so I went on CardCash got my quote and chose to have the funds deposited into my bank account. Less than 24 hours later the money is already in my account. I'm happy with the amount of the quote as well. Definitely better than just sitting in my wallet! I wanted to try them out with a small amount before I sell them a larger Best Buy gift card that I have. I'll update the review after that transaction is complete!
Update: Everything went exactly as expected with my larger Best Buy gift card. I'd recommend CardCash to anyone!
August 27, 2025
Unprompted review
Reply from CardCash.com
Thank you so much for your kind words! We’re thrilled to hear you had a great experience and that the process was smooth and quick for you. It’s always great to see unused gift cards turned into cash instead of sitting unused!
We appreciate you giving us a try with a smaller amount first, and we look forward to helping you again with your y gift card. If you ever have any questions along the way, feel free to reach out, our team is always here to help.
Thanks again for choosing CardCash!
Great find for carnival!!
August 25, 2025
Unprompted review
Reply from CardCash.com
We're so glad you found a great deal for Carnival! Thanks for sharing your experience, we love helping our customers save on fun and memorable trips.
Hope you have an amazing time!
Sold a $50.00 gift card for $35
Sold a $50.00 gift card for $35. I opt into virtual card and can't use it anywhere online smh . Complete waste of time . They keep telling me to register the card. They will not send me the link to register the prepaid mastercard card in order for me to use it. Scammers , take your gift cards some where else . Save yourself the stress . They also swear you can save to your mobile wallet ( Google pay. Apple Pay ) total bullshit .
August 21, 2025
Unprompted review
Reply from CardCash.com
Thank you for looking into this matter. It appears that some websites do not accept virtual prepaid cards as a valid payment method. Based on your usage, it seems you are trying to use the card on two websites that do not currently support this type of payment.
If you continue to experience issues using the card, we recommend contacting our customer support team for further assistance. You can also refer to the original email you received with the virtual prepaid card this email includes instructions on how to register and use your card.
Easy ordering process and quick…
Easy ordering process and quick delivery on gift cards
August 20, 2025
Unprompted review
Reply from CardCash.com
Thank you for your kind words! We're happy to hear that you found the ordering process easy and the delivery quick. That’s exactly the experience we aim to provide!
We appreciate your support and look forward to serving you again soon.
Reply from CardCash.com
Thanks for the great feedback! We're glad to hear the process was fast and smooth for you. We appreciate your support!
Reply from CardCash.com
Thanks so much for your kind words! We're thrilled to hear that you're enjoying the savings with CardCash , that's exactly what we're here for.
We appreciate your support and look forward to helping you save even more in the future!
These guys will lead you on and then…
These guys will lead you on and then refuse to pay!
I won a few large-denomination gift cards on a sweepstakes casino, and wanted to exchange them for cash via ACH transfer. They made an offer, I sent in my card details, they verified balances, and asked for proof of ownership. Fine, I said, and sent screenshots of the Prizeout emails, adding "let me know if you need more info to verify ownership."
I attached some more screenshots, from the website that I won them on, showing that I had cashed out successfully and everything was legit. Not even two hours later they reply that they weren't interested in the cards that they had ALREADY given me a quote for! There was no reason to turn down the cards. They were rightfully mine, that was proven, and- most importantly- they made an offer in writing!
Probably would be a great service if they stuck to their word, but I can't trust them ever again to do so. Go elsewhere if you need money for your cards.
August 19, 2025
Unprompted review
Reply from CardCash.com
We apologize for any inconvenience this may have caused you. We previously requested additional information vis Trustpilot in order to locate your account, but unfortunately, we have not received a response.
Please note that, as stated in our Terms of Service, specifically Section 25,we reserve the right to refuse or reject any orders at our discretion.
If you are able to provide the requested information, I’d be happy to look further into your account and review why this order was declined.
Thank you for your understanding.
Initially I sang their praises
Initially I sang their praises. What a great service! I spent hours diligently checking gift card balances online and calling 800 numbers before sending them in, where the CardCash team apparently confirmed their validity.
Imagine my surprise when a year later they reach out demanding money, while offering no proof that the value was incorrect. Out of the blue I started receiving threatening emails to send me to collections - I honestly assumed it was a scam at first. While I was communicating with them to try to sort out the issue, they just sent me to collections anyway.
What a shady company.
August 21, 2025
Unprompted review
Reply from CardCash.com
Thank you for your patience.
We want to assure you that we are currently looking into this matter.
Before any account is sent to collections, we make every effort to resolve the issue internally and reach out to our sellers for clarification.
While we continue to investigate, your account will be placed on hold with the collection agency to avoid any further action during this time.
We appreciate your understanding and will keep you updated with any developments.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.