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See what reviewers are saying

Rated 5 out of 5 stars

The YouTube videos of Vermijl Car Detail (which are very addictive ;-) ) got me into the Car Detail webshop. Broad range of great products. Quick delivery even when ordered from outside Belgium. Excel... See more

Company replied

Rated 5 out of 5 stars

Ordered a couple already at Cardetail. Always fast shipping and great products. With the last order, the chassis cleaner, there was a small issue; One of the linkages had a leak. Communication was... See more

Company replied

Rated 5 out of 5 stars

I've ordered from several different car detailing brands/companys across europe but this is by far the best. The products was extremely well packed and protected in the package and delivered very fast... See more

Company replied

Rated 5 out of 5 stars

Asked for product advise on power washing adapters and they came through with all the info I needed. No chatbots, no phone menus. Just very helpful information from a real person who knows their stu... See more

Company replied

Company details

  1. Auto Chemistry Shop
  2. Car Accessories Store
  3. Car Detailing Service
  4. Car Equipment Accessories Store

Written by the company

CARDETAIL - De webshop en winkel voor premium auto detailing producten van bekende topmerken. Alles voor het reinigen, behandelen en beschermen van het exterieur en het interieur van je auto.


Contact info

4.8

Excellent

TrustScore 5 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Ordered M22 to Karcher couplings and…

Ordered M22 to Karcher couplings and ended up getting the wrong connectors. I reached out to ask for which connecters I needed and I never heard from them. I had to order quick release connectors until I had the right ones and I'm not able to return the ones I didn't need.

October 30, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Anthony,

Thank you for your feedback. We want to confirm that we did reply to your email offering help to find the correct adapter. Please make sure to check your spam folder if you haven't seen it.

Additionally, you are welcome to return the incorrect couplings you ordered. Please reply to our email or contact customer support for return instructions.

We are committed to helping you find the right parts.

Lennert
CARDETAIL

Rated 5 out of 5 stars

Everything was perfect!!!

November 3, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Maciej, that's fantastic to hear! Thank you so much for taking the time to share your feedback. We are absolutely thrilled that everything was perfect for you!

We look forward to welcoming you back again soon.

Kind regards,
Lennert | CARDETAIL

Rated 5 out of 5 stars

Rewiev

Great dealer,excellent stuff,many options in terms of advising,fast shiping,happy to order from CARDETAIL,will do it again defenetly!!

November 3, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello, thank you so much for taking the time to share your positive experience. We're delighted that you found our selection to be great, our advice options helpful, and our shipping fast.

Knowing that you're happy with your order and plan to order again means a lot to our team! We look forward to serving you in the future.

Kind regards,
Lennert | CARDETAIL

Rated 5 out of 5 stars

Great experience!

The YouTube videos of Vermijl Car Detail (which are very addictive ;-) ) got me into the Car Detail webshop. Broad range of great products. Quick delivery even when ordered from outside Belgium. Excellent customer service (I received a broken product and got a new one very quick after having contact with Lennert). Will definitely order again in the near future.

October 22, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello, thank you so much for your kind words! We’re thrilled to hear that our YouTube videos inspired you to visit our webshop and that you’re happy with both the product range and our service.

We always aim to provide fast delivery and the best possible support, so it’s great to know that your experience reflected that. We truly appreciate your trust and look forward to welcoming you back soon for your next order.

Kind regards,
Eddy | CARDETAIL

Rated 5 out of 5 stars

Altijd perfect!

October 24, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hi Tom! Wat leuk om te horen! Hartelijk dank voor je vertrouwen in onze webshop. We kijken ernaar uit om je de volgende keer weer net zo goed van dienst te zijn! Veel plezier met de aangekochte detailing producten!

Vriendelijke groeten,
Lennert van CARDETAIL

Rated 5 out of 5 stars

Excellent dealer and efficient

Excellent dealer and efficient!
Booked from France while I had other dealers in France but preferred the expérience with this company!

October 14, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello, thank you so much for your kind words! We’re delighted to hear that you chose to book with us all the way from France and that you enjoyed your experience. We truly appreciate your trust and look forward to welcoming you again in the future!

Kind regards,
Lennert | CARDETAIL

Rated 5 out of 5 stars

Fast shipping,great service 👌

October 15, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Rudy, thank you for your kind words! We're thrilled to hear you had a great experience with our service and that your order arrived quickly. We truly appreciate your support and hope to serve you again soon!

Kind regards,
Lennert | CARDETAIL

Rated 5 out of 5 stars

Always good service at cardetail

Always good service at cardetail. Helps you always when you need something

October 11, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hi Cai! Thank you so much for your kind words! We're really happy to hear that you’re satisfied with our service. It’s always a pleasure to help you out whenever you need something. We truly appreciate your support!

Kind regards,
The CARDETAIL Team

Rated 5 out of 5 stars

Request and ask

Hi Vermijl,

I really like your webshop and videos. I order a lot from you. Can you give me some discount? 😀 Have any information about the active pressure washer 2.3?

Best regards

Gábor

October 7, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hi Gábor,

Thank you so much for your kind message and for being such a loyal customer. We really appreciate your support!

We’re happy to hear that you enjoy our webshop and videos. Regarding your question about the Active Pressure Washer 2.3; pre-orders have recently opened, and we expect the product to be available by the end of December. Regarding a possible discount, could you please reach out to us via email at info@cardetail.be? Our team will be glad to help you with detailed information and any available offers.

Looking forward to hearing from you!

Kind regards,

Eddy | CARDETAIL

Rated 5 out of 5 stars

I've ordered from several different car…

I've ordered from several different car detailing brands/companys across europe but this is by far the best. The products was extremely well packed and protected in the package and delivered very fast.

September 7, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Mikael, thank you so much for your positive feedback! We're thrilled to hear that you had such a great experience and that our packaging and fast delivery stood out to you. We truly appreciate your support and can’t wait to serve you again soon!

Kind regards,
Lennert | CARDETAIL

Rated 5 out of 5 stars

Great help from real people

Asked for product advise on power washing adapters and they came through with all the info I needed. No chatbots, no phone menus. Just very helpful information from a real person who knows their stuff!

I always order all my detailing stuff from here.

August 11, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Stephan, thank you for sharing your experience and for your positive feedback! We're thrilled to hear that our team was able to provide you with the helpful information you needed.

Kind regards,
CARDETAIL Team

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly.

My order was processed and shipped very quickly. The quality of the products is top.

I will order again. 🤩👍🏼

July 31, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello René, thank you for your positive feedback! We are delighted to hear that your order was processed and shipped promptly, and that you are pleased with the quality of our products. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Kind regards,
CARDETAIL Team

Rated 5 out of 5 stars

Super quick

Super quick. Plus i was not harassed with asking for reviews before even tried my purchase, which i appreciate. Prices are not abusive. Definitely would do it again.

August 1, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Serge, thank you for your feedback! We're thrilled to hear you had a smooth experience. It's great to know our pricing met your expectations. We look forward to serving you again! 😊

Kind regards,
CARDETAIL Team

Rated 3 out of 5 stars

It was not displayed clearly that the…

It was not displayed clearly that the polisher I was purchasing was a two pin plug and not a three pin plug.

July 24, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Martin,

Thank you for your recent purchase.

I wanted to take a moment to clarify that our product description specifies that you are receiving a device with an EU Type F plug, which is also visible on the product image. It’s possible that this detail may have been overlooked. As our company is based in the Belgium (EU), all our electronic devices come with the EU plug Type F.

For additional information about our products, please feel free to reach out to our dedicated customer service team. They are always ready to offer you expert advice and assist with any inquiries you may have.

Kind regards,
CARDETAIL Team

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