CARDETAIL Reviews 

171
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the broad range of high-quality products available. Customers frequently highlight the fast and reliable delivery service, noting that orders arrive quickly and are well-protected. Many appreciate the excellent service, which includes great communication, helpful advice, and careful packaging, often with pleasant surprises like small gifts. However, some people mentioned issues with receiving incorrect connectors or products with a different plug type than expected, which led to additional purchases and inability to return unneeded items.

What people talk about most

Product

Customers had positive experiences with products, consistently praising the high quality and effectiveness of... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting its speed and... See more

Service

Consumers find service to be positive, consistently describing it as fast, professional, and efficient.... See more

Quality

Customers consistently note positive experiences with product quality, with many describing products as... See more

Order

People report positive experiences with order, with many customers expressing satisfaction and stating they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The YouTube videos of Vermijl Car Detail (which are very addictive ;-) ) got me into the Car Detail webshop. Broad range of great products. Quick delivery even when ordered from outside Belgium. Excel... See more

Company replied

Rated 5 out of 5 stars

Everything went exactly as described on the website. The package was well protected, carefully packed, and even included a small gift. They shipped to Portugal without any issues. Five-star service!

Company replied

Rated 5 out of 5 stars

Outstanding shop! "This is a truly amazing store! They have a huge selection of products, and everything I needed was actually in stock and ready to go. On top of that, the prices are excellent—defin... See more

Company replied

Rated 5 out of 5 stars

Ordered a couple already at Cardetail. Always fast shipping and great products. With the last order, the chassis cleaner, there was a small issue; One of the linkages had a leak. Communication was... See more

Company replied


Company details

  1. Auto Chemistry Shop
  2. Car Accessories Store
  3. Car Detailing Service
  4. Car Equipment Accessories Store

Written by the company

CARDETAIL - De webshop en winkel voor premium auto detailing producten van bekende topmerken. Alles voor het reinigen, behandelen en beschermen van het exterieur en het interieur van je auto.


Contact info

4.9

Excellent

TrustScore 5 out of 5

171 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(171)

165 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly.

My order was processed and shipped very quickly. The quality of the products is top.

I will order again. 🤩👍🏼

July 31, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello René, thank you for your positive feedback! We are delighted to hear that your order was processed and shipped promptly, and that you are pleased with the quality of our products. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Kind regards,
CARDETAIL Team

Rated 5 out of 5 stars

Super quick

Super quick. Plus i was not harassed with asking for reviews before even tried my purchase, which i appreciate. Prices are not abusive. Definitely would do it again.

August 1, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Serge, thank you for your feedback! We're thrilled to hear you had a smooth experience. It's great to know our pricing met your expectations. We look forward to serving you again! 😊

Kind regards,
CARDETAIL Team

Rated 3 out of 5 stars

It was not displayed clearly that the…

It was not displayed clearly that the polisher I was purchasing was a two pin plug and not a three pin plug.

July 24, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Martin,

Thank you for your recent purchase.

I wanted to take a moment to clarify that our product description specifies that you are receiving a device with an EU Type F plug, which is also visible on the product image. It’s possible that this detail may have been overlooked. As our company is based in the Belgium (EU), all our electronic devices come with the EU plug Type F.

For additional information about our products, please feel free to reach out to our dedicated customer service team. They are always ready to offer you expert advice and assist with any inquiries you may have.

Kind regards,
CARDETAIL Team

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