Cards for Good CausesReviews 

96
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of high-quality cards, noting the ease of finding suitable options for various occasions and charities. The ordering process is frequently highlighted as simple and efficient, with many appreciating the prompt delivery of their purchases. Reviewers also express satisfaction with the overall service, often mentioning the excellent condition in which their orders arrive. However, some customers also noted issues with the delivery service, specifically mentioning Evri, citing delays, damaged packaging, and missing items. There were instances where orders arrived incomplete or incorrect, and a few people reported difficulties with website login attempts.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the excellent selection of high-quality... See more

Delivery service

People report positive experiences with delivery service, often praising the promptness and speed of... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process easy and the... See more

Quality

Consumers find quality to be positive, consistently praising the high quality of the cards and envelopes, as... See more

Service

Users describe positive interactions with service, with many reviewers expressing high satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got fed up trying to find beautiful cards in local charity shops with a Christian message, the selection is rather mundane this year. However, I found all that I needed in Cards for Good Causes, a... See more

Company replied

Rated 5 out of 5 stars

We choose our cards on line using your website every year. It’s become a real tradition for my daughter and I. We sit in front of the fire with Christmas music playing, drinking hot chocolate and cho... See more

Company replied

Rated 5 out of 5 stars

UPDATE! I ordered two Christmas cards packs with Evri 24h Express Delivery on December 9. However, I have only received one of the two packs on December 12, and I am still waiting for the other one. U... See more

Company replied

Rated 5 out of 5 stars

I always used to get your cards in my local cathedral but, since moving to Norfolk, they are only available in Norwich which is an hour away from the north coast. I found it very easy to choose good c... See more

Company replied


Company details

  1. Greeting Card Shop
  2. Charity

Written by the company

We are a not-for-profit retailer dedicated to supporting charities and good causes across the UK. Our website operates year round offering a huge range of cards, gifts, homeware, gift wrap and more. During the Christmas season we open a network of pop up shops across the country selling our popular charity Christmas card packs and a range of gift wrap, advents, decorations and gifts. We always aim to source a range of quality, environmentally-friendly and ethically-sourced products. We also ensure that any of our providers have sustainable credentials too.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

96 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(96)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Post pandemic on-line purchase perpetuates.

I've long purchased Christmas Cards from Cards for Good Causes at St Paul's Covent Garden. Although the pandemic put paid to that, I was delighted to discover that I could order on-line and have continued to do so ever since. Nice variety of cards again this year which arrived in good time a well packed.

October 17, 2024
Unprompted review
Cards for Good Causes logo

Reply from Cards for Good Causes

Thank you for taking the time to provide feedback, we really appreciate it. We're delighted to hear that you are pleased with your cards - on behalf of our charities, thank you!

Rated 5 out of 5 stars

Good quality & service,easy site

Good quality & service,easy site, lovely products and the prices are on par with high street too. It's great to know charities benefit and that the company has a solid back story.

September 6, 2024
Unprompted review
Cards for Good Causes logo

Reply from Cards for Good Causes

We are delighted to hear that you were pleased with your order. Thank you for taking the time to leave feedback and thank you for helping us to support our charities.

Rated 5 out of 5 stars

Lovely cards for a worthy cause

Lovely cards for a worthy cause. Ordering was easy and delivered in good condition. Cannot fault company re cards, service or value for money.

September 5, 2024
Unprompted review
Cards for Good Causes logo

Reply from Cards for Good Causes

Thank you, we really appreciate you taking the time to provide feedback.

Rated 5 out of 5 stars

Excellent choice of cards

Excellent choice of cards and speedily delivered. I can no longer get out to the shops so value sites like this with a large choice very much.

August 29, 2024
Unprompted review
Cards for Good Causes logo

Reply from Cards for Good Causes

Thank you so much for your kind feedback.

Rated 4 out of 5 stars

Impressive customer service after Evri failed to deliver

I have bought Christmas cards from Cards for Good Causes online since the pandemic and been impressed by the choice of charities and cards. I ordered this year, received confirmation and then advice from Evri on 15th January that my order had been received, nothing more.
On 19th February Evri online: status remained the same and helpline advised to contact Cards for Good Causes to sort it out or ask for a refund. Unimpressive.
I then contacted Cards for Good Causes by message online and received a prompt reply from Becky at Website Support who escalated a replacement order which arrived three days later. The best customer service, thank you.

February 22, 2024
Unprompted review
Rated 1 out of 5 stars

Order only part received

Ordered a selection of things on 13th Jan. Received some of my order a week later but on the dispatch note, some things listed as 'to follow'. Haven't received anything since and the company haven't bothered responding to my emails.
Beware of this website as they seem to charge you for things that are never sent and don't respond to any emails.

January 13, 2024
Unprompted review
Rated 1 out of 5 stars

Not impressed

Ordered a selection of items 7th January. It says same or next day ( if ordered on a non working day) shipping, tracking provided and costs £3.99 delivery.
I had not received the items or shipping information by 15th so I chased up tracking info request using the website contact. This went unanswered, so a day or so later I googled for a contact email. I emailed saying I’d not received and requesting a refund. I got a reply a day later saying they would check what had happened and get back to me. The next day I hadn’t had any follow up so I asked for a refund (again). I didn’t hear anything. Then yesterday evening I get an info that Evri had just picked up a package from seller, 11 days after I ordered it’s been shipped. Just now I get an info that 2 of the 5 things I ordered were not sent as presumably they are out of stock in the mean time. This makes the order smaller and the £3.99 delivery a joke. I replied saying I am extremely unhappy. I will not be ordering again, specially as I have now read on here that only a small potion actually goes to charity. I should pay attention better when ordering stuff like this.

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great selection of quality cards

Since we no longer have a Christmas cards for good causes pop up shop in Durham I have purchased them on line for the last 2/3 years. This year I ordered the cards in November and they arrived quickly after ordering. There is a wide selection of cards from many sources and I will be continuing to order from them

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Regular Customer

I use this website every year for my Christmas cards. There is always a great variety of quality cards to choose from and my order always comes very promptly. I like to know that I am supporting charities whilst keeping in touch with friends and relatives.

November 11, 2023
Unprompted review
Rated 2 out of 5 stars

Won't use again

The cards took a long time to arrive. Whilst the front was as expected, I was not happy with the advertising inside and on the back cover. I do not send cards out to advertise this organisation. I expected and was happy with the charity recognition.

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful range of cards and gifts

Wonderful range of cards and gifts to select from. The perfect one stop shop for charitable Christmas cards. My order was dispatched and received swiftly and I’m thrilled with the quality of the products I ordered. I will be using cards for good causes again next year - great work

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

I absolutely love Cards for good…

I absolutely love Cards for good causes, no they aren't the cheapest, but the quality is excellent and I know that part ofvpayment is genuinely going to a good cause. cards arrive promptly and are well packed. it's a really convenient process

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

All excellent

I always buy my Christmas cards and occasionally gifts from Cards for Good Causes. There’s always an excellent choice from a wide variety of charities. The cards are always well packed and arrive promptly.

Thank you.

October 26, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent choice and great service.

As a family we always like to support charities for our Christmas card purchase and I was delighted to find Cards for Good Causes where I found all of the charities we wanted to support under 'one roof. Ordered 10 packs and all were delivered promptly.
Will be using again next year.

October 23, 2023
Unprompted review
Rated 5 out of 5 stars

Post-pandemic purchase continues!

I've long purchased Christmas Cards from Cards for Good Causes at St Paul's Covent Garden. Although the pandemic put paid to that, I was delighted to discover that I could order on-line and have done so with ease and satisfaction over the last couple of years.

October 14, 2023
Unprompted review
Rated 5 out of 5 stars

Problem resolved!

Having given 1 star yesterday, I am happy to say that I can now update my experience. I had an email from Jeremy yesterday & a call today. He apologised profusely for the bad customer experience & understood my frustration completely. Re my order not being fulfilled - there was a glitch with orders being fulfilled for customers in NI & this has only been picked up recently. This is mainly due to the NI Protocol & the company are hoping that this will soon be resolved.
I know these things happen to the best of companies but I do really appreciate Jeremy taking the time to explain it to me & it was just unfortunate that my voice message & email had not been picked up sooner - but “ c’est la vie”!

February 21, 2023
Unprompted review
Rated 4 out of 5 stars

Good recovery from initial delivery problems

We initially gave a 1* review because we received a mostly empty box and didn’t get response initially from Cards For Good Causes, but we eventually received a call from Jeremy. The organisation is obviously having a tough time with the company who are providing the logistics - as Jeremy explained. We have now received the remaining missing cards and Jeremy offered some compensation to us as well. The cards have arrived too late for this Christmas but will still be appropriate for next Christmas, and we have revised our rating to 4* because of the genuine efforts made to sort the problems out. Jeremy’s personal conscientiousness deserves 5*, but overall 4* seems fair. We’ll probably buy from them again because we do want to keep supporting the good causes.

December 5, 2022
Unprompted review

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