Cardteam Reviews 

297
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Just started getting back into Pokemon cards and after looking at the extortionate prices for booster packs on Amazon thought I'd scope out a new supplier. Card Team did not disappoint, offering dis... See more

Company replied

Rated 5 out of 5 stars

I guess reading the bad reviews wont help just like I did at first and was worried but after contacting the support team through the email the guy was more than happy to help I ordered last Friday and... See more

Rated 5 out of 5 stars

I bought an M15 Deckbuilders Toolkit, which arrived perfect condition as described. Cardteam had the cheapest selling price that I could find (better than Amazon or any eBay seller I looked at), and... See more

Company replied

Rated 5 out of 5 stars

I have placed a couple of orders now with card team and have always received them precisely when they said I would what more could you ask I was kept informed of progress of my order by email every st... See more

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4.2

Great

TrustScore 4 out of 5

297 reviews

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4.2

All reviews

(297)

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Rated 5 out of 5 stars

fast and reliable service

I have placed a couple of orders now with card team and have always received them precisely when they said I would what more could you ask I was kept informed of progress of my order by email every step. This site shall become my only source for collecting these cards its just so easy.

March 12, 2015
Unprompted review
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Reply from Cardteam

Hi Matt, thanks for the review and choosing to shop at card team!

Rated 5 out of 5 stars

Really good service

I've only requested a few card storage boxes from the Card Team but they've always been quick to send the items out to me. I'm sure they'd do the same with any item. If I ever need to feed my Game of Thrones cards habit again I'll be going to the Card Team!

March 12, 2015
Unprompted review
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Reply from Cardteam

Hi Nick, thanks for the review and choosing to shop at card team!

Rated 5 out of 5 stars

Pokemon cards

Very fast will be buying again

March 2, 2015
Unprompted review
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Reply from Cardteam

Hi Sunny, thanks for the review and choosing to shop at card team!

Rated 5 out of 5 stars

i'm very satisfied

fast shipping, great seller, well packed

March 2, 2015
Unprompted review
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Reply from Cardteam

Hi Leo, thanks for the review and choosing to shop at Card Team!

Rated 5 out of 5 stars

Amazing

Absolutely amazing service arrived two days later, love the products. Overall Amazing.

February 27, 2015
Unprompted review
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Reply from Cardteam

Hi Will, thank you for the review, and choosing to shop at card team!

Rated 5 out of 5 stars

Pokemon TCG Primal Clash Booster Box

This set is amazing the art is good especially for the ancient trait cards, I had an amazing box 6 ex/ultra rare and 6 holo foils, I've seen people on youtube pull 9 ultra rares which is amazing, but yeah I had the primal clash booster box for my birthday and that was my very 1st box ever and It was worth the wait for the box I look forward to buying from card team again thanks

Scott

February 21, 2015
Unprompted review
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Reply from Cardteam

Hi Scott, thank you for the review and choosing to shop at Card Team!

Rated 2 out of 5 stars

Won't be using Card Team again

After choosing card team for a pre order item due to their policy on getting pre order items out so that they arrive in the post on the release day, I was pleasantly surprised also at a newcomers £5 off to use alongside another promotion. However, not only did my order not arrive on the release day, but there was no communication as to why, or when it would arrive. I sent an email asking for an update, with no reply. A few days later I sent another email, and this time got a reply; however a very generic, templated reply informing me of issues with the supplier, and that their blog had more info and they would be sending a couple of freebies for the trouble. Nice gesture, but too little too late. I have since had an email informing me that my order has been dispatched, and yet I still have not received it. Not only this, but the money was debited from my account way before there was even any communication.
So to sum up: NO communication, taking of my money before they even had the product in stock, very poor customer service.
I am extremely disappointed and will certainly not be using card team again, nor will I be recommending them.

February 19, 2015
Unprompted review
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Reply from Cardteam

Hi Sammy, we are really sorry that you feel this way. We have tried to deal with the Primal Clash stock issue as fast and easy as possible, hence why we made the blog post. This was because the sheer number of people to email would not have been logical, whereas making the blog post we thought this would explain things a bit more clearly to people, and keep them updated easily as the situation got resolved. Sorry again that you feel this way about the whole situation, it wasn't how we wanted things to pan out.

Rated 5 out of 5 stars

Great!

Fast shipping, good quality products.
Will be using them again.

February 19, 2015
Unprompted review
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Reply from Cardteam

Hi Ashley, thanks for the review and choosing to shop at Card Team!

Rated 5 out of 5 stars

The only place I buy Pokemon cards from.

Card Team are a very good website all card collectors, I buy from them frequently and I am always very happy with my purchase. Especially when they include rewards and a points system and they're just very good so I can very much recommend them

February 17, 2015
Unprompted review
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Reply from Cardteam

Hi Tom, thanks for the review and choosing to shop at Card Team!

Rated 5 out of 5 stars

Very Pleased!

Great quality of products, all package intact, fast delivery and the box was well protected.

February 16, 2015
Unprompted review
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Reply from Cardteam

Hi Konstantinos, thanks for the review and choosing to shop at Card Team!

Rated 5 out of 5 stars

Great company

Cards in excellent condition and very quick delivery.

February 12, 2015
Unprompted review
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Reply from Cardteam

Hi Sarah, thanks for the review and choosing to shop at Card Team!

Rated 4 out of 5 stars

Great Service however...

Products were in great quality and came rather quickly (plan to order again sometime) however in need of a heavy restock for more choice and deletion of cards that won't/can't be.

February 12, 2015
Unprompted review
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Reply from Cardteam

Hi Rich, this is something we can look into! Thank you for the review and choosing to shop at Card Team.

Rated 4 out of 5 stars

Recent order...?

I was promised this before the weekend, and it was delivered Monday...

February 10, 2015
Unprompted review
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Reply from Cardteam

Hi Jessica, the stock was delivered to us on the Friday and therefore sent out from us on Friday afternoon. Sorry about this slight communication issue. And thank you for choosing Card Team.

Rated 1 out of 5 stars

Shocking, months late. No comms

Ordered November. Delivered Feb. no communication. Had to chase myself. No sorry, thanks etc. poor, poor, poor

February 9, 2015
Unprompted review
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Reply from Cardteam

Hi Mark, we are very sorry about this situation, the reason there was no correspondence was due to the item still being on pre-order from the manufacturer and therefore it was just the waiting for it to be made. Sorry again.

Rated 4 out of 5 stars

Good value

Fast shipping, product as descripted and good price overall worth the value

January 31, 2015
Unprompted review
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Reply from Cardteam

Hi Mike, thanks for your review and thanks for shopping at Card Team!

Rated 5 out of 5 stars

Excellent Service

Very fast delivery, good quality and very good price. Would definitely recommend.

January 29, 2015
Unprompted review
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Reply from Cardteam

Hi Andrea, thanks for your review and thanks for shopping at Card Team!

Rated 5 out of 5 stars

Ultra Pro Black Card Sleeves

Fast delivery, fair price

January 29, 2015
Unprompted review
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Reply from Cardteam

Hi Adam, thanks for your review and thanks for shopping at Card Team!

Rated 5 out of 5 stars

As good as they get

Well quick , will be using again and will be telling all I now about them , so good

January 27, 2015
Unprompted review
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Reply from Cardteam

Hi Isaac, thanks for your review and thanks for shopping at Card Team!

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