Electricrideoncars Reviews 50

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Purchased a classic BMW ride on, arrived quickly. Chose the option to assemble myself all was very straight forward. Had a little trouble understanding how the wheels attached but after a quick email... See more

Rated 5 out of 5 stars

Been using these guys for the past 5years, changing ride on cars for my little boy year on year and the knowledge of the products is vital so when it comes to these guys they always give the time... See more

Rated 5 out of 5 stars

My new Neo Outlaw X7 from electricrideoncars.co.uk has turned me into the smoothest outlaw in town—minus the horse, plus the wheels! This thing glides so effortlessly, I half-expect to see tumbleweeds... See more

Rated 5 out of 5 stars

I bought the Mercedes CLS for my daughter and had some trouble putting together. I contacted customer service and received email reply within the hour with advice to fix the problem. As well as this... See more

Company replied

Company details

  1. Children's Toys Store
  2. Children's Store

Written by the company

Electric Ride on Cars has the biggest selection of kids electric cars, scooters, go karts, balance bikes and toys UK. Battery powered, parental controlled and free shipping!


Contact info

4.2

Great

TrustScore 4 out of 5

50 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent service and brilliant quality car

Purchased a porsche 911 ride on. Excellent quality and brilliant service from the team. My son has been riding it all day with his friends. Comfortable 2 seater and very powerful car. Has 2 speeds which is very handy.
Fab service thanks a lot!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Purchased a classic BMW ride on

Purchased a classic BMW ride on, arrived quickly. Chose the option to assemble myself all was very straight forward. Had a little trouble understanding how the wheels attached but after a quick email that was answered almost immediately the quirey was resolved. This was all followed up by a courtesy call to make sure everything was OK. Nice customer service. Very pleased. Thank you.

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely rubbish supplier!

Absolutely rubbish supplier!! After purchasing a electric bike for my son for Christmas he used this 2x then it broke! i spoke to them via messenger in which I had to wait to get the part from abroad! They sent me the part weeks later at first no instruction! I told them I shouldn’t be fixing this without any experience ! However they sent a vague video and wouldn’t help otherwise. Rude customer services ! UPDATE THIS WAS NOT DAMAGED IN ANY SINGLE WAY!!! He used this twice as an experienced rider of a ktm!!!

January 1, 2026
Unprompted review
Electricrideoncars logo

Reply from Electricrideoncars

"Thank you for your feedback. We would like to clarify the timeline of events regarding this order.

The damage to the bike was the result of a significant impact or collision, which unfortunately is not a manufacturing defect covered under warranty. Despite this, we went above and beyond to source the specific replacement part you requested from our international warehouse to help you get the bike back on the road.

Regarding the repair, we provided video guidance to assist with the installation. When you expressed discomfort performing the repair yourself, we explicitly offered a full return and refund of the item. This offer was declined, as it appeared the preferred outcome was replacement and exchange for a new bike a request we could not fulfil given that the damage was caused by external impact.

We strive to be as helpful as possible, but we must maintain our policy that accidental damage does not qualify for free labour or additional compensation beyond our offer of a refund."

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Came last minute for a high end car and received it from abroad within 12 hours. Owner himself came to deliver it in the late hours.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

We went in store today and we couldn't of been any happier. The 2 staff who were there was extremely helpful and got the cars down for my son to try .
We will be back in again in the future for another car and a quad .
I also forgot to ask for the personalized plates and they responded straight away and got them sorted and posted for me .
Thank you so much

October 28, 2025
Unprompted review
Rated 1 out of 5 stars

Customer service is terrible

Customer service is terrible, they don’t seem to realise their three month warranty doesn’t override consumer law. Bought a 24v go kart, on a full charge it’s lasts 5/10 mins max. Was told it’s a faulty battery and then was sent a link to buy new batteries. Bought the kart in April so well within the 6 month period of a return or replace warranty BY LAW. Zero response since. One way street this company. Only interested in selling. First review I’ve left as I’ve never experienced anything like this when buying online. I own a large retail business myself. Annoying that people are still trying to get away with things like this.

Avoid.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend - Excellent Customer Service

First time using this Business and purchased a pedal bike for my son. I was so pleased with the speed of delivery. Lots of great options and competitive prices. A part on the bike broke within its first use and the customer service was excellent and sorting the problem for me. This has not put me using again if anything makes me more so to return. Thank you ever so much & my son loves his bike ! Will absolutely order again.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love it and Sale price is…

Absolutely love it Quality is amazing. Bought two electric cars for my 2 and 3 years old boys. Super fast delivery, great toy. Ordered another one to sister in law child's birthday . Can't wait to please my nephew as well. Great quality and easy to use. Very quick response from customer service as I used them to order one more and they help me with adding a new address to delivery

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great Product Great Service

Been using these guys for the past 5years, changing ride on cars for my little boy year on year and the knowledge of the products is vital so when it comes to these guys they always give the time and info needed to assist with my decision, great quality products always serviced with a smile and competitively priced.

Highly Commended this company and the lads within.

Little one loves his new dirt bike which means 'Happy Lad Happy Dad'

March 30, 2025
Unprompted review
Rated 1 out of 5 stars

Bought a new D38E from them

Bought a new D38E from them, the very first ride got me about 10 miles (luckily I was at a mates & able to charge. If It'd not run out just before getting to his I'd have been in trouble). Now the 38 in the name is for the KM it can do ( roughly 23 miles). Anyway it's now doing 8-9 miles on drive per charge & has started making a funny noise..
It's still well within the 14 day warranty & has been used in accordance with the guidelines..
I reported this to Electric Ride on Cars who have totally fobbed me off in every way. From making me email them after a phone call. This I did then 2 hours literally "Sid" tells me I've got to contact Segway..
I bought it off you, it's up to you to replace it. Also why didn't you tell me this when I phoned?????
DO NOT UNDER ANY CIRCUMSTANCES BUY A THING FROM THESE PEOPLE!!!!!!

February 10, 2025
Unprompted review
Electricrideoncars logo

Reply from Electricrideoncars

As informed and clearly displayed on the website product page, All Segway items are fully supported Under warranty directly by Segway, We explained clearly several times how your problem can be resolved by contacting Segway, however you just kept talking over us, not wanting to listen to simple instructions to follow. We have provided the support email and contact details, these are also included with the manual that comes with the item, again explaining to you very clearly how Segway supports ALL ISSUES with any items that have any problems.

Rated 5 out of 5 stars

Friendly and Excellent couldn’t thank…

Friendly and Excellent couldn’t thank you anymore help an customer service was amazing very helpful , I got the aprillia 12v battery motorbike my grandson is going to love it thanks again

December 22, 2024
Unprompted review
Electricrideoncars logo

Reply from Electricrideoncars

Thank you for the amazing feedback hope your grandson has a lot of fun on it

Rated 5 out of 5 stars

Very good seller

Brilliant seller I give him 5 Stars bought a police motorbike from them and I had a problem with the charging they put me right were I went wrong setting it up thanks for your quick response.

October 18, 2024
Unprompted review
Electricrideoncars logo

Reply from Electricrideoncars

Thanks for the feedback

Rated 5 out of 5 stars

Bought for my sons 13th birthday he’s…

Bought the neo outlaw 48v for my sons 13th birthday he’s over the moon absolutely loves his bike good 3 speed settings and decent speed can’t get him off it he loves it best gift ever and it’s so smooth and quiet brilliant customer service to

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

Neo Outlaw X7 - Simply awesome

My new Neo Outlaw X7 from electricrideoncars.co.uk has turned me into the smoothest outlaw in town—minus the horse, plus the wheels! This thing glides so effortlessly, I half-expect to see tumbleweeds rolling by as I zip through the streets. It’s got speed, style, and battery life that makes you wonder if it’s secretly running on some next-gen magic. It’s perfect for quick trips or pretending you’re in a high-speed chase (but legally, of course). Highly recommend it for anyone looking to ride like an outlaw without breaking the law!

September 28, 2024
Unprompted review

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