I had a query in relation to submission of info for a DBS check, I sent an email request for help and advice. Ben Leaver emailed me and we extremely helpful and knowledgeable from the outset. He pr... See more
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Care Check works with a plethora of organisations ranging from independent care homes and schools through to NHS primary care trusts. We obtain three different level checks: Enhanced and Standard Criminal Record Checks for people working and volunteering within regulated industries and Basic Criminal Record Checks via Disclosure Scotland for individuals and organisations not entitled to request the Higher Level Standard and Enhanced level Disclosures. We provide paperless online applications via the DBS e-Bulk application interface, which eliminates errors and results in faster turnaround times for both DBS applications and DBS Adult First Checks. Our e-Bulk service is completely paperless and has revolutionised the way our clients process their DBS applications because no longer do forms need to be sent out and no signatures are required. Our Basic level applications are requested via the Disclosure Scotland B2B portal, again resulting in a much faster turnaround on results. If you are interested in registering your organisation for free please go to: https://www.carecheck.co.uk/register/
Contact info
1st Floor Orchard House, Crab Apple Way, Vale Park, WR11 1GE, Evesham, United Kingdom
- 0333 777 8575
- info@carecheck.co.uk
- carecheck.co.uk
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Customer Service Experience…
I had issues re-opening our company account after a few years of non-usage and one of Care Check's advisers; Ben Leaver, was able to resolve the issue and re-activate the account within a couple of hours of receiving the query. Great service and customer experience.

Reply from Care Check Ltd
Excellent service as always provided by…
Excellent service as always provided by Choe Emptage. Quick to respond to any queries and very helpful and informative. Would highly recommend.

Reply from Care Check Ltd
Chloe Emptage has been superb in…
Chloe Emptage has been superb in ensuring that the application was correct and has gone through the system smoothly. Thank you and excellent service.

Reply from Care Check Ltd
Sarah Ruck was so helpful and patient
Sarah Ruck was so helpful and patient - than you:)

Reply from Care Check Ltd
Had issues with login
Had issues with login. Ben assisted via email. Quick response and issues resolved ☺️

Reply from Care Check Ltd
I use Care Check service
I use Care Check service. I am very happy with the speed of support they provide when I contact them. I would like to specifically thank Ben Leaver who provided me with great support on my account. His professionalism and understanding was outstanding. Thank you

Reply from Care Check Ltd
Sarah was excellent and helped me with…
Sarah was excellent and helped me with my issue

Reply from Care Check Ltd
Speedy and very helpful
I was helped by Alisha Hewlett-Byrd who incredibly helpful and speedy with her responses. I was able to get a refund and she made it as easy as possible.

Reply from Care Check Ltd
Always excellent service!!
Always excellent service and I appreciate how the admin interface is really easy to use, especially when there's a constant flux of applications to log. Also our advisor Sarah always assists quickly and efficiently with our queries, thank you Sarah!

Reply from Care Check Ltd
Application for the DBS registration process
Where we have had a couple of issue Sara Ruck has been really helpful and responded quickly, this has made this process painless and a lot easier to navigate than it could have been.
A big thank you
Rachel

Reply from Care Check Ltd
Ben Leaver at care check was so…
Ben Leaver at care check was so helpful. Excellent customer service and attention to detail. My queries were answered swiftly and I felt like someone actually cared about the issue. Thank you Ben, you are doing a great job.

Reply from Care Check Ltd
Great Communication
Great, Fast Communication from Emily W in adding a new user to our platform.

Reply from Care Check Ltd
We had a really positive experience…
We had a really positive experience using this DBS checking company. The whole process was handled quickly and efficiently, which made a big difference when we needed things turned around fast.
Care Check were responsive, helpful, and easy to deal with at every stage. Any questions we had were answered promptly and clearly, and they kept us updated throughout.
Highly recommend them to anyone looking for a reliable and professional DBS service, in particular Ben who sorted the queries I had.

Reply from Care Check Ltd
It was good ,she was helpful,Rebecca
It was good ,she was helpful,Rebecca

Reply from Care Check Ltd
I contacted Care Check for some advice…
I contacted Care Check for some advice regarding DBS checks and got a swift reply from Lily Mazgajczyk who very kindly gave me all of the information I required which really helped me and my organization out. Thank you so much!

Reply from Care Check Ltd
I’m giving this review to the person…
I’m giving this review to Alisha Hewlett-Byrd who answered my call. She was very kind and helpful and assisted me with everything l needed. Great service.

Reply from Care Check Ltd
Excellent support from Alisha
Excellent support from Alisha. She was professional from the moment the call was answered, provided clear answers to all my questions and made sure the issue was fully resolved before ending the conversation. A very positive experience. Thank you Alisha

Reply from Care Check Ltd
Excellent customer service
Excellent customer service. Super friendly and efficient. My query was resolved in just a few minytes.

Reply from Care Check Ltd
Great and prompt service
Great and prompt service. Understanding the problem and clear communication.

Reply from Care Check Ltd
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