Care Check Ltd Reviews 5,572

I had a query which I was double charged for. I emailed Amy Hall-Cook and she was very prompt in responding to my query. She was very empathetic towards the situation.

She came back to me and resolved the query first time round. I couldn't be more grateful to her.

Thank you Amy Hall-Cook for your continued amazing customer service and effort, a true asset to the Carecheck.

Emily W was such a great help for me when we had some issues come in with a DBS application -- she was quick, knowledgeable and friendly. Thank you so much!

Called the helpline and spoke with Alisha and she was very helpful and efficient.

I highly recommend this service and I would like to thank Emily W in particular for excellent customer service. Emily has been extremely helpful and efficient. We will continue to use this service for our employees. thank you.

I would like to highlight the excellent service provided by Emily W. Her assistance was quick, efficient and very friendly at all times. I felt very well looked after and I am truly pleased with the experience. Without a doubt, a high-quality service. The process is really easy!

Always really knowledgable advisers if you have to call them. Chloe was particularly helpful in sorting out a few problems which meant an enhanced certificate was then issued. I would definitely recommend Carecheck.

Emily W was amazing! She clarified all the doubts I had about the checking requirements and the responses were also very quick. She was very helpful and very friendly, thank you so much!

Emily W was both knowledgable and quick to respond. I would highly recommend learning care effective and professional

I use Care Check to ensure we are compliant for different contracts that we hold.
When I took over doing DBS checks from a different employee Jessica made the transfer seamless!
She was just an email away- and answered any question I had, no matter how ridiculous, quickly and efficiently.

A pleasure to deal with Lily today! Really helpful, with quick and informative replies, thank you!

I had emailed the company and LILY had replied with excellent advice which helped me a lot, the replies were very fast and that’s what is amazing!

Rebecca Montandon took my call. Rebecca was kind, patient and very helpful. Not only were all my queries resolved but she took the time to talk me through how to use the account step-by-step, sent me guidance videos for future use and advised I could reach out to her or the team for any further queries. Really felt she went above and beyond to help me :)

Always cracking customer service from care check - Emily W - always happy to help, and at the end of the phone should we require any guidance!

Many thanks!

Have used this company for many years now and always receive excellent service.
Contacted Care Check today, and Ben Leaver dealt with my query via email. Responded very quickly and resolved in a matter of minutes, instead of waiting at the end of the phone in a queue. Thank you

Emily W helped me promptly responding to my query and to solving the issue I had with my application. Highly recommended

Rebecca answered my questions efficiently and rapidly.

I have been using Care check for a few years and spoke to many different agents and they are all very professional and friendly. It is always a pleasure to deal with them.

Thank you Lily for providing a prompt response and solving an issue logging into our account :)

I find this service easy to use and the customer service is excellent. I am using it as a professional for the DBS checks for our team of consultants and cannot fault the service or support.

Havent even had my DBS back yet, but the speed of the process and just the communication alone is certainly 5 stars!

Being self employed I require an Umbrella Company for my Enhanced DBS. I have been putting it off due to the stress of all paperwork etc, its been an absolute breeze!

Genuinely go ahead with these guys, you wont regret it 👌

Super helpful and very quick at resolving my problem. Lily went above and beyond in helping me with my query, and was super responsive, very helpful and friendly! Thank you very much Lily.