While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Care Guidance helps Australian families find the right Aged Care for their loved ones, at what is often one of the most stressful and emotional times a family goes through. Founded in 2015, we offer two services. Our Concierge Service provides expert, independent guidance through the Aged Care system, from initial consultation to a smooth transition into care. It is entirely free to families, as we are paid by the provider on placement. Our Wellbeing Program delivers specialist wellbeing support to individuals across Support at Home and Residential Aged Care, provided by accredited Wellbeing Specialists. We are committed to improving outcomes for families and their loved ones across the Aged Care journey.
305-306/452 Johnston St, 3067, Abbotsford, Australia
4.0
4 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advice we received regarding my transfer to initially respite and then to permanent aged care was so helpful and less stressful than family trying to do it all ourselves was so rewarding. Rosie was so experienced and took the stress from making the transition go smoothly. Many thanks.
A big thank you to Rose from Care Guidance for helping our family through a very difficult situation. Mum has been caring for Dad at home and Rose helped organise respite quickly and with a lot of compassion and understanding. She made the whole process much easier for Mum, kept things moving and helped take away a lot of the stress at a time when we really needed it. We really appreciated everything she did and would definitely recommend Care Guidance.
Sarn McIness was absolutely fantastic. He was kind, caring and extremely helpful in finding my father the perfect Respite facility.
Sarn and the team were amazing and prompt in all communication. The help provided made this difficult transition for my father to go into a respite care facility so much easier
Thank you Sarn and Care Guidence!!⭐️⭐️⭐️⭐️⭐️
I found care guidance very helpful and would recommend them to anyone looking to place their loved one into care
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
