Carehomelabelco Reviews 

1,201
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have been using Carehomelabelco service for at least 2 years now and we can highly recommend them. Nothing is too much trouble. Customers service would always respond promptly and efficiently. The... See more

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Rated 5 out of 5 stars

I just want to tell you all that the customer service is second to none. They were so helpful and friendly. I have a new silver crest iron (Lidl’s special deal,) the temperature dial has a max after t... See more

Rated 5 out of 5 stars

I've used them for a while now but there was a problem with my last order as they did not spell my mother's name correctly. I phoned and spoke to someone extremely helpful and apologetic. Replacemen... See more

Rated 5 out of 5 stars

I have used this company on many occasions for my Mother-in -law . Always helpful never rushed when ring to re-order labels . Excellent staff go the extra mile .Also recieve in a matter of days .Thk Y... See more

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4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,201)

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Rated 3 out of 5 stars

Not as easy to apply as expected

Not as easy to apply as expected.
The plastic 'drawing pin' doesn't always break off smoothly leaving a sharp point. There must be a better way - some kind of stapling device perhaps. Still a lot faster than sewing or ironing on though.

November 12, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Prompt, pleasant and highly efficient service. Excellent product. Made the sudden admission of my mother to a care home run more smoothly.

November 8, 2017
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, easy to apply and makes the care homes job of sorting the washing a whole lot easier, means I have less items to check when I visit

November 6, 2017
Unprompted review
Rated 5 out of 5 stars

I have ordered from here numerous times …

I have ordered from here numerous times and the quality of the product is excellent, speed of service good. I have had the care home pack and then went on to order then iron on labels which I have had not had any problems with. Highly recommended

November 6, 2017
Unprompted review
Rated 4 out of 5 stars

Labels arrived promptly

Labels arrived promptly. Nice clear printing. However, some of them came off as soon as I had put them on. I think this was because I didn't press on a hard enough surface, so that's something to keep in mind. It means I can't use some of the labels as no extra spikes and buttons were provided. Also, the labels do tend to curl up in the wash, so they can go unnoticed by care home staff.

November 6, 2017
Unprompted review
Rated 3 out of 5 stars

Sew on labels

Good service, good printing but the material not as easy to sew on as expected

November 6, 2017
Unprompted review
Carehomelabelco logo

Reply from Carehomelabelco

Hi Edward,

Thank you so much for taking the time to share your thoughts with us. I am so sorry to hear that you found the labels difficult to sew on and if you would like a replacement of a different label we will happily sort that out for you.

Kindest regards,

Emma

Rated 1 out of 5 stars

Revolting service!

I ordered labels and they were sent to the wrong address, as I hadn't received them, I contacted the company and was assured that the labels would be resent immediately. This was nearly 4 months ago and we still have not received them!!! I would never order from this company again!!

November 6, 2017
Unprompted review
Carehomelabelco logo

Reply from Carehomelabelco

Dear Kathleen,

I am so shocked to read your review. Back in July you emailed me as you hadn't received your labels and once I checked your shipping address you realised that you had in fact put your old address on. We tried to assure you that wasn't a problem as we would simply resend, free of charge, a new set even though it wasn't our error as everyone makes mistakes, so I am very confused why you are so unhappy with our service.

Kindest regards,

Emma

Rated 3 out of 5 stars

No lables no the packets...

Labels are fine, but packaging is not clearly marked as to type, how difficult would it be to put a label on the bags to identify what's what?
Confusing.

November 4, 2017
Unprompted review
Carehomelabelco logo

Reply from Carehomelabelco

Hi Lorraine,

Thank you for taking the time to share your thoughts with us. I apologise if you found it confusing to distinguish the shoe and LAUNDER labels, we purposely put the shoe labels in a separate bag with the clear covers to try and make it simpler to identify but I apologise if it was not clear to you and I will forward your feedback to the production team.

Kindest regards,

Emma

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