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Careington International Corporation Reviews 694

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the ease of the sign-up process and the affordability of the plans, noting significant savings on dental care. Many people appreciate the clear, user-friendly website and the helpfulness of customer service representatives during the application process. However, some customers experienced issues with the subscription process, such as delays in receiving their member ID or unexpected renewals. A few other people also felt that the website could be improved, particularly regarding the immediate availability of member IDs and the functionality across different devices. Additionally, there were occasional concerns about the value of the plan not matching expectations or the customer service being unhelpful with specific inquiries.

What people talk about most

User experience

Consumers generally find the user experience to be positive, especially regarding the ease of use and... See more

Subscription

Customers consistently note ambiguous experiences with subscription. Many reviewers found the sign-up process... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers found the website easy to use, navigate,... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the affordable dental care and... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers found representatives to be... See more

Based on these reviews

Rated 4 out of 5 stars

Website should explain why was application unavailable last night. My assumption was outside of a business hours. The plan starts in first day of current month, which gave me one week to access sin... See more

Company replied

Rated 4 out of 5 stars

*Update: The extra charge has been removed. It may be the bank's fault. Adding stars, but phone calls is the only support method. For now 4 stars. Customer support was very friendly and patient. App... See more

Company replied

Rated 4 out of 5 stars

I used the Careington 500 dental discount plan for many years. The savings are outstanding, and just one dental visit can easily pay for the entire year of membership. Customer service is also very go... See more

Company replied

Rated 4 out of 5 stars

Updated: they got me the number later that day and followed up a few times. thanks again for catching onto the problem I ran into. The main thing would be to communicate how long it takes to use it i... See more

Company replied


Company details

  1. Dental Insurance Agency

About Careington International Corporation

Written by the company

Benefits for a Better Life

Careington International Corporation has been a leader in the health and wellness benefits space for more than 40 years. Today Careington and affiliate companies provide over 30 million members with access to its flagship dental savings plans, national network of licensed dentists and specialists and a growing portfolio of 150+ health, wellness, lifestyle and virtual health solutions. Because this is not insurance, there is no waiting, no limits on use and everyone is accepted.

Official Careington Designed to complement traditional insurance, Careington’s products and services deliver cost savings across a spectrum of life needs. With easy-to-use discount programs and participating providers across the nation, Careington is dedicated to improving individual health and well-being by providing affordable access to care. For more information on Careington’s money-saving solutions, visit careington.com.

Try it for 30 days!

Your satisfaction is important to us!

Not everything you expected? If you cancel your Careington membership within the first 30 days of joining, you'll receive a 100% refund, less any nominal processing fees, no questions asked.

Contact info

Careington Dental Savings Plans

Click now to view our latest offers and promotions. Sign up and save!

4.1

Great

TrustScore 4 out of 5

694 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Good price.

Good price.

January 30, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hi Trotter, thanks for the great review! We are proud to serve our valued members and provide opportunities for affordable access to care. Have a great day!

Rated 5 out of 5 stars

Dental made easy

It was so easy to enroll in this dental savings plan

January 28, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hi Jeremiah! We are proud to provide a seamless enrollment process to help our valued members like you get quick access to savings on care. Thanks for the great review!

Rated 5 out of 5 stars

Helpful staff to answer questions

Helpful staff to answer questions, easy online set up and new years discount to boot!!

January 28, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hi Paul! Thanks for the great review. We're so glad you had a seamless sign-up process and were able to take advantage of our New Year's discount. We're proud to serve our valued members like you! Have a great day!

Rated 5 out of 5 stars

I used Carington for many years and it…

I used Carington for many years and it saved me a great deal of money.

January 22, 2025
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Reply from Careington International Corporation

Thanks for taking the time to provide this great review! We are happy to hear our savings plan has saved you money on care over the years. Thanks for being a valued member!

Rated 5 out of 5 stars

A Godsend for the uninsured

This discount dental insurance was a Godsend when I lost my insurance at work. I easily found a dentist right here in my small town of 13,000 people and they are wonderful. I highly recommend this option for people without dental insurance. I’ve had it for ten years now. And the premium never went up. You can trust them.

January 22, 2025
Unprompted review
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Reply from Careington International Corporation

Hi Jackie. Thanks for taking the time to provide your feedback. What a great review! We are so happy you found a dentist in your area and see the tremendous value in our affordable dental savings plan. Thanks for being a valued member!

Rated 5 out of 5 stars

service provided

service provided, great people to talk with, very helpful

January 21, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hi Bruce, thanks for the great review. Our Customer Care team continually strives to provide superior service to valued members like you. Have a great day!

Rated 5 out of 5 stars
Careington International Corporation logo

Reply from Careington International Corporation

Thanks for the great review! We're proud to provide a seamless sign-up experience to help our members get access to savings on care. Thanks for being a value member. Have a great day!

Rated 2 out of 5 stars

I opted for an electronic membership…

I opted for an electronic membership kit and was told I would get it the same day. I needed the information as soon as possible because I had a scheduled appointment. I instead received an email message stating, "you will receive an email to download your kit in 2 to 3 business days."

Your company could improve by immediately emailing new clients with his/her membership number.

The Careington representative was very pleasant and professional. He explained the program and answered my questions. I'm feeling frustrated because I don't have anything in writing to show the care provider.

January 17, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hi, Lynn. This is Stacey from Careington. Thank you for bringing this situation to our attention, and we apologize for any inconvenience. We are promptly escalating your review to help investigate as soon as possible. We are glad you had a positive experience speaking to our Customer Service representative. If the representative did not provide your ID card number, kindly reach out to our Customer CARE team at 1-800-290-0523. A representative would be happy to provide your ID card number to use at your appointment.

Rated 2 out of 5 stars

I tried to pay with 3 credit cards that…

I tried to pay with 3 credit cards that had enough room on them and was declined everytime. Had to uae my checking acct. Still dont have my membership number 5 days later and I need it for a dental appointment tomorrow 1/16

January 11, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hi Kurt, this is Lindsey from Careington. Thank you for bringing this situation to our attention, and we apologize for any inconvenience. We are promptly escalating your review to help investigate as soon as possible. In the meantime, kindly reach out to our Customer CARE team at 1-800-290-0523 and we would be happy to provide your ID card number.

Rated 5 out of 5 stars

Effortless

extremely easy to navigate and sign on

January 13, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello, thanks for the great review! We are happy to hear you had a seamless signup process, we're proud to provide quick access to care for members like you. Have a great day!

Rated 5 out of 5 stars

The website was very easy navigate.

The website was very easy to navigate and explained everything fully.

January 6, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hi Allyson! We are proud to provide a seamless user experience to help our valued members like you get access to savings on care. Thanks so much for the great review!

Rated 5 out of 5 stars

Straightforward application process

Straightforward application process. Easy to navigate site.

January 7, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hi there! Thanks so much for the great review. We are thrilled to hear you were able to easily navigate our site and services. Have a great day!

Rated 4 out of 5 stars

Was easy to sign up needed to have it…

Was easy to sign up needed to have it processed faster

January 2, 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hi! Thank you for your review. We're proud to provide a seamless sign up process to help our valued members get access to savings on care. Your membership kit should arrive in 7-10 business days, but if you need immediate access you can locate your member ID number on the member portal or call our Customer CARE Team at 1-800-290-0523. We appreciate your feedback!

Rated 5 out of 5 stars

Easy to navigate

Very easy to compare plans and find participating dentists.

December 19, 2024
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Reply from Careington International Corporation

Hello! Thank you for the great review. We are proud to provide a variety of plan options and a wide network of dentists to meet the needs of our valued members like you. Have a great day!

Rated 5 out of 5 stars

Easy sign up

Easy sign up. Affordable

December 26, 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hello Alice. Thank you so much for providing the great review! We are always happy to hear when our members have a positive experience signing up for our affordable savings plans. Thank you for being a valued member.

Rated 5 out of 5 stars

Nice choices with assurance of…

Nice choices with assurance of available local dentists

December 24, 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hello Donald! Thank you for taking the time to provide your feedback. We are pleased to hear that you enjoyed the choices of dentists with our dental savings plans. We are known for our large dental networks, so it is great to hear you were happy with the selection of dentists in your area. Thanks for the great review and being a valued member!

Rated 4 out of 5 stars

It was great that I was able to use the…

It was great that I was able to use the discount right away. I wish they just send me the ID information and PDF of the card right away over the email.

December 10, 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hello! We are thrilled to hear we could help get you quick access to care. Thanks for the great review and for being a valued member!

Rated 4 out of 5 stars

Easy to sign up for coverage

Easy to sign up for coverage. Called to get my member ID & was able to go to my preferred dentist the next day. Thank you

December 9, 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hello! We're proud to provide a seamless sign-up process to help our valued members access care quickly. Thanks for the great review!

Rated 5 out of 5 stars

WAS A HO HO HO SAVINGS ALREADY THANK YOU

Well my sister has Careington for many years now and she keeps telling me how great the service is, finally I enrolled in it today , was a nice saving already of 30% this will be a great deal for me cant wait to get my membership card..

December 12, 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hi Joyann! We are thrilled to hear we were able to help you and your sister save on care you need. Thanks for being valued members!

Rated 5 out of 5 stars
Careington International Corporation logo

Reply from Careington International Corporation

Hi there! We are thrilled to hear our website was of great help to you as we strive to prioritize a seamless member experience for all of our valued members. Thanks so much for the great review!

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