Care Motion Reviews 

178
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The customer service was great wasn’t pushy Nick the guy I saw was amazing . Went out of his way to help me great company and really nice selection of cars to choose from at reasonable prices ,would h... See more

Rated 5 out of 5 stars

We love our new Scooter!! We picked this particular one for a semi disabled woman for which she can now move around, and feel like she's part of something. We had to charge it for the first time last... See more

Rated 5 out of 5 stars

Got a new scooter and was not working properly. After several calls to my care motion rep. and then him calling the manufacturer, and replacing almost the whole scooter drive and elec. system I am h... See more

Rated 5 out of 5 stars

I really enjoyed the website setup, being able to see technical specs and other details to make the right choice. With that information, I was able to check with our local public transit, my work, loc... See more

Company details

  1. Health & Medical

Information provided by various external sources

Manual and Power Wheelchairs, Scooters, Lift Chairs, Vehicle Lifts and Walkers! No Sales Tax, Free Shipping and a 30-day money-back guarantee.


Contact info

4.8

Excellent

TrustScore 5 out of 5

178 reviews

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4.8

All reviews

(178)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

People are willing to work with you

People are willing to work with you. I ordered a scooter and had problems with getting a larger seat which was on back order. Not by fault of Care Motion but the manufactory The wait was over six weeks long so I ask for a refund and with no questions ask, had my refund back in just minutes.
Also have been kept updated on the seat which was extended. I would recommend Care Motion to any one.

August 28, 2017
Unprompted review
Rated 5 out of 5 stars

I was so happy to recive

I was so happy to recive. My scooter when i tecived it charged it then turned it on being new to it i didnt k ow what to expect the back up lights were on so there the alarm was on i couldnt figure out how to turn it off like wise the alarm so icalled customer service they call me right back and answered my questions I was very pleased with it thank you very much Christine beaird

August 28, 2017
Unprompted review
Rated 2 out of 5 stars

Something is wrong with the seat...

Something is wrong with the seat.... A very uncomfortable ride with my knees up...Who can help me?? I need a rep to contact me.....

August 22, 2017
Unprompted review
Care Motion logo

Reply from Care Motion

Hi Peggy, I am sorry to hear you are having issues with the seat on your new device. One of our customer care reps will be reaching out to you today to assist you. In the future please contact us as soon as you have any questions or experience any issues by emailing hello@caremotion.com or by calling us at 1-800-764-1553. Thank you again for your feedback and we will talking with you soon.

Rated 4 out of 5 stars

After receiving my care motion Scooter …

After receiving my care motion Scooter I have found a few things that could be improved on.1. The front could use some weight to keep front from coming up on a slope.2. It could use stable bars so it would not feel like it would tip over going in a turn.3. The seat could be more cushioned for comfort.4 All of these features could be fixed for a better outdoor scooter. My sole purpose is to be able to be outside more and feel more freedom as I have difficulty walking. Since the pulling power is in front, the wheels need to stay on ground. Yours truly Beverly McQueen

August 12, 2017
Unprompted review
Rated 5 out of 5 stars

drive panther purchase

Staff on phone helpful. Had issues with delivery-notified Care Motion and received prompt intervention while keeping me updated during the process.

August 9, 2017
Unprompted review
Rated 5 out of 5 stars

I ordered online and they called me to …

I ordered online and they called me to make sure I was ordering the best chair for me. She explained how it would arrive, what I should do and assembling the chair. It worked just like she said and was a great help to me on our vacation. I was able to see many things I would have missed without it.

August 9, 2017
Unprompted review
Rated 5 out of 5 stars

I absolutely love my new scooter

I absolutely love my new scooter, and the customer service I recieved was the best! I would recommend this company to anyone in need of mobility products or whatever the sell.

August 2, 2017
Unprompted review

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