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Caresisters Reviews 

29
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Sue was recommended by a friend who had used her agency previously. We contacted her and she responded very promptly and then took time to understand our needs and to visit my mother and understand he... See more

Rated 5 out of 5 stars

My parents have been looked after by a Care Sisters carer and found it of great comfort to be in their own home and so well looked after. It is lovely to have a small number of carers that know my par... See more

Rated 5 out of 5 stars

Hi I have worked for Sue for 6 years and had many many lovely clients ...she always tries to look after her carers and keep them informed of all that is going on ..also helping with information for on... See more

Rated 4 out of 5 stars

very conscientious. Care Sisters took over placing care for our parents when the previous agency withdrew. they are happy to step in and manage any issues which arise with the carers. This is impor... See more

Company details

  1. Health & Medical

Written by the company

Started by two sisters with over 20 years combined experience as Carers themselves, believe everyone should be free to continue experiencing the happiness and comfort of living in their own home. Care Sisters is a family run introductory live-in care agency who aim to provide a carer with the best possible skill and ‘home fit’ match for your loved one.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

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4.7

All reviews

(29)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Continuity of care and comfort at home.

My parents have been looked after by a Care Sisters carer and found it of great comfort to be in their own home and so well looked after. It is lovely to have a small number of carers that know my parents well and this continuity is very special.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Sue was recommended by a friend who had…

Sue was recommended by a friend who had used her agency previously. We contacted her and she responded very promptly and then took time to understand our needs and to visit my mother and understand her needs. This was very important and has led to very successful carer placements with one exception which was swiftly remedied.

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Live in carer self employment ...

Hi I have worked for Sue for 6 years and had many many lovely clients ...she always tries to look after her carers and keep them informed of all that is going on ..also helping with information for online training

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

We have been using Caresisters for a couple of years or more now and I am so pleased that I found them.
Mum is well looked after and at the same time it has taken away a lot of worry for our family.
Thanks Sue

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

Happy Carer

As a long time carer with Care Sisters, I can honestly say that Sue cares about her carers as much she cares for her clients. Sue is a lovely gentle soul who strives to keep things running smoothly. As carers we are often "forgotten" but never have i experienced this from Sue who is always on hand to listen and advise. Thanks Sue for this great journey with you. Xx
PS. I have not been paid or coerced to write this review - it's from my heart.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent empathetic care

If you are looking for a great live-in carer for someone close to you, I highly recommend you speak to Sue at Care Sisters. We needed live-in care for my mum after she fell and suffered a fracture and were recommended Care Sisters by a friend. Sue got back to me immediately and visited us within a couple of days to meet mum and assess her needs. She organised a wonderful live-in carer (Patricia) to help Mum get back on her feet, supporting her with cooking, shopping and her physical rehabilitation. Not only was Patricia very experience and knowledgeable, and a great cook but she was a good judge of Mum's personality and preferences and very considerate of these while she was living with Mum. With Patricia's help Mum has made great progress and is back to living independently again. We are so grateful for the quick response and excellent service provided by both Sue and Patricia. Thank you Care Sisters.

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

Care Sisters

If you are looking for an agency to provide you with a live in carer I have no hesitancy in recommending Care Sisters. Sue went out of her way to find an amazing carer to suit my needs and interests and I can't thank her enough. In future if I need a live in carer I will always use Care Sisters.

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful care

Care Sisters have been looking after my elderly father for nine months now (he is unable to live independently after a brief spell in hospital) and they are truly wonderful. Sue and her team made every effort to help him through the initial anxieties of needing full-time care; his health is improving from the lovely meals and attention he is getting; he has regular walks and he is back to enjoying his life again. Thank you for all you do for the whole family

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent care company

Care Sister were recommended to me by a family friend and what a fantastic recommendation it proved to be! Having suffered a fall, my 91 year old father needed a 24 hours live-in carer and in a short time Sue had arranged everything, site visit, care plan and carers. Sue and her team of carers were very supportive, professional & attentive looking after my father and their quality of care allowed my father to reside within the comfort of his own home, which was very important to us. Sue is a kind and experienced carer and was often in contact with the family to ensure all was going well. Thank you Care Sisters!

July 1, 2023
Unprompted review
Rated 5 out of 5 stars

I am very proud to be part of this…

I am very proud to be part of this dynamic team, it is truly run like a family, we have a great support system, Sue is very professional and caring, not just our clients but also to her carers. Thank you Sue for all the support and your professionalism it truly is a privilege working with someone of your calibre.

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

The Best Care Available

Suzanne Hewitt has provided an unparalleled level of care care to my 85 year old father who has extremely complicated health needs. Under her professional and energetic 24 hour care his health has positively transformed for the better; against all medical odds. There is no greater testimony than this and, consequently, our family will be eternally grateful to her and Care Sisters. In addition she is highly intelligent, fun to be around and unfailingly kind. If there is a better carer out there I’d be surprised.

July 10, 2022
Unprompted review
Rated 5 out of 5 stars

So grateful!

We are so grateful to Kim and Sue who helped us so much earlier this year with an emergency. Their calm, knowledgeable expertise and caring attitude was invaluable at a time of stress- when one relative was about to start cancer treatment and the other has Alzheimer’s.
Our carer Athena was such a beautiful person and we really believe that we wouldn’t have had the positive outcome we did without her.
Adjusting a relative with Alzheimer’s to live in care was very difficult and Kim’s support was much appreciated.
I feel so much better knowing that Care Sisters are there for when we inevitably need more support in the future. Have recommended to friends.

March 29, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended…

Care Sisters came highly recommended when an elderly relative asked us to find a companion to come and stay for two weeks to help her settle back home having been away for some months. Shortly afterwards we found ourselves turning to Care Sisters again for help with much more complicated care. With the family living hours away and unable to travel because of Covid restrictions, Sue provided a rota of carefully chosen carers with specialist skills, changing them as the situation evolved. She was tremendously supportive of our family and always available when we needed help or advice.We certainly couldn’t have managed without her kindness and wise council and the wonderful carers she found for us.

March 1, 2022
Unprompted review
Rated 5 out of 5 stars

Caresisters Review

Extremely competent and medically skilled whilst also being empathetic and kind. Couldn’t have asked for better carers for my 84 year old father who has complicated needs. Highly recommended five star 24 hour live in care from a well organized and efficient professional care group.

February 25, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent and reliable.

I literally stumbled across Care Sisters, via a search engine, in the middle of last year when it became apparent that my Mum was going to need full time care.
Sue and her team have been brilliant and have overcome many obstacles to ensure Mum's care has been first class.
It has allowed Mum to continue to live at home and I would happily recommend them.
Chris

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

A caring experience

An elderly relative of ours showed signs of dementia suddenly and there were no family members in a position to care for her. As an emergency she was admitted to an acute short stay unit. Whilst she was well cared for the experience was very disturbing for her.

In researching options for care we spoke to Caresisters who carefully explained what could be done. We decided that companionship and care at home with a permanent care system was the best option for a previously independent person.

This has been a good experience for our relative who has come to accept the need and is able to live in her own home.

I have no hesitation in recommending Caresisters as a very professional and personal group in providing experienced and suitable caring for our relative. They are always ready to help with any problems that may occur.

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

ROGER

Kim : what an unbelievable person. She is a very committed carer, not just for the person needing care but also for the immediate family. On the Friday afternoon, 8 days before Christmas, I was told that the family Christmas holiday in England was cancelled due to COVID. My wife has severe mobility problems due to her back and she has advanced dementia. Her full-time live-in carer was leaving 3 days later for a deserved 11 day break with her family. Unfortunately I am unable to provide the personal caring skills that my wife of 55 years deserves. I made a few telephone calls to friends and was given the names of 5 good agencies. 2 of these were totally unable to help, 2 others were “closed” for the weekend and, very fortunately for me, there was Kim. After many telephone conversations and emails, all her personal promises to me were met. On Monday afternoon the first carer came, a lovely lady who looked after my wife for the first period and then a second equally efficient caring lady came for the last period. Kim and Sue have a client for life. I cannot recommend CareSisters highly enough.

January 7, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent 24/7 care

Sue and her team have provided 24/7 care for my cousin (with dementia), in her own home, for nearly three years and I have never had any cause to feel anxiety over the provision of that care. I would recommend them most highly.

March 12, 2021
Unprompted review
Rated 4 out of 5 stars

very conscientious

very conscientious. Care Sisters took over placing care for our parents when the previous agency withdrew. they are happy to step in and manage any issues which arise with the carers. This is important for us given we do not live nearby our parents

March 3, 2021
Unprompted review

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