Good product, good price. The item was, however, shipped from overseas, extending the delivery period to over 1 week; not good if you want it in a hurry. Despite this, Caricol is an effective diges... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I’ve ordered from Carethy a couple of times and each experience has been really positive. The website is easy to use, there’s a massive choice of premium brands, and next day delivery was a big plus.... See more
Company replied
Goods ordered arrived on time, was concerned that I had ordered from a company outside of UK, but held onto the knowledge that Royal Mail were involved in delivery. Carethy need to communicate with... See more
Company replied
Carethy has an incredible selection of beauty products all in one place. I was impressed by how many well-known brands they stock, and the prices are very competitive. My order arrived quickly and wa... See more
Company replied
Company details
Written by the company
The ultimate beauty destination offering +100.000 beauty products available worldwide. With over 2M visits per month and a growing portfolio of premium brands, we aim to build Carethy as the leader in the category. Sesderma, Lierac, Nuxe and other brands available with next day delivery. Carethy is part of Laboratorios Vanguard S.L. Partnerships Please contact us on support@carethy.net to discuss working with us. We are glad to work with fantastic brands and partners!
Contact info
3.5
Average
25K reviews
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Carethy
Hi Lone,
Thank you for your review!
We're glad our tracking system kept you informed every step of the way.
If there’s anything more we can do for you, please feel free to reach out at info@carethy.net.
Regards,
Carethy team
Reply from Carethy
Hi Su
Thank you so much for your kind words!
We're delighted that everything was perfect for you.
If you ever need more assistance, don't hesitate to reach out to us at info@carethy.net
Regards,
Carethy team
I am a regular customer always good…
I am a regular customer always good services thanks
January 4, 2026
Reply from Carethy
Hi N,
It's wonderful to hear from a regular customer like you.
Thank you for appreciating our services.
We're here to make sure every experience meets your expectations.
Regards,
Carethy team
Suppliments Carethy stocks!
The excellent, hard to find supplements carried by Carethy!
January 10, 2026
Reply from Carethy
Hi Daphne
We're really glad to hear you're pleased with our selection of hard-to-find supplements!
It's important to us that we offer a variety of products to meet our customers' unique needs.
If you have any further questions or need assistance, feel free to reach out to us at info@carethy.net
Regards,
Carethy team
Great product for a fantastic price
Great product for a fantastic price, item was delayed due to Christmas holiday but very happy with this company
January 3, 2026
Reply from Carethy
Hi Karen,
I'm delighted to hear you found the product great and at a fantastic price.
Sorry for the holiday delay, but glad it seemed to work out fine.
If there's anything else you need, feel free to reach out to us.
Regards,
Carethy team
Everything fine
Everything fine - it took a little long.
Package 📦 could have been better packed.
Otherwise everything ok
January 15, 2026
Reply from Carethy
Hi Sri Radha,
Thank you for your feedback.
I'm sorry to hear about the packaging and the delay.
I appreciate your understanding and will pass your comments to our team to improve our service.
Please reach out to us if you need any further assistance at info@carethy.net.
Take care,
Carethy team
works as accepted.
January 16, 2026
Unprompted review
Reply from Carethy
Hi Terence
Thank you for taking the time to leave a review.
I'm glad to hear that the product met your expectations.
If you have any questions or need further assistance, please don't hesitate to contact us at info@carethy.net.
Regards,
Carethy team
I'm very happy with my purchase with…
I'm very happy with my purchase with Carethy, the items arrived on time, the price was fair and the items were good.
January 1, 2026
Reply from Carethy
Hi Christian
Thank you for sharing your positive experience with us.
We're glad to hear that your items arrived on time and that you found both the price and quality satisfactory.
Should you have any questions or need further assistance, feel free to reach out to us at info@carethy.net.
Regards,
Carethy team
Very good comunnication. Fast shipment
Very good comunnication. Very qiuck posted parcel with ordered items.
January 15, 2026
Reply from Carethy
Hi Iwona,
Thank you for taking the time to share your positive experience with us!
It's great to hear that you were pleased with our communication and the speed of delivery.
If you have any questions or need further assistance, feel free to reach out to us at info@carethy.net.
Regards,
Carethy team
Simply The BEST!
January 7, 2026
Reply from Carethy
Hi Stefan,
Thank you so much for your enthusiastic review!
We’re delighted to hear that you're satisfied with what we offer.
If you need any help or have questions, feel free to reach out at info@carethy.net.
Regards,
Carethy team
I long waiting time but the package…
I long waiting time but the package eventually arrived safe and sound.
January 6, 2026
Reply from Carethy
Hi Madelen,
I understand that waiting can be frustrating, and I'm glad to hear that your package arrived safely.
Thank you for your patience and trust in us.
If there's anything else you need help with, please reach out to info@carethy.net.
Regards,
Carethy team
Reply from Carethy
Hi JoSim
Thank you for your kind words.
I'm glad to hear that you've consistently experienced quick and efficient service.
If you ever need any assistance, feel free to reach out.
Regards,
Carethy team
Reply from Carethy
Hi Sigg
Thank you for sharing your experience with us.
We're delighted to hear that your order arrived earlier than expected.
If you have any questions or need further assistance, feel free to reach out at info@carethy.net.
Regards,
Carethy team
Very efficient service!
January 4, 2026
Reply from Carethy
Hi Kenneth,
Thank you so much for your kind words.
It’s wonderful to hear that you found our service efficient. If there's anything more we can help with, please feel free to reach out to us at info@carethy.net.
Regards,
Carethy team
Good product
January 5, 2026
Reply from Carethy
Hi Payne,
Thank you for taking the time to share your feedback!
It's great to hear you found the product to your liking.
If there's anything you need assistance with, feel free to reach out to us at info@carethy.net.
Regards,
Carethy team
Reply from Carethy
Hi Edith
Thank you for your kind words!
It’s wonderful to hear that you found our product great and appreciated our good communication.
We’re always here to help if you need anything else.
Regards,
Carethy team
Very bad
Very bad
Never received it
Impossible to get in contact with thème for reimbursment
January 2, 2026
Reply from Carethy
Hi Sarah,
Thank you for your review, and we’re very sorry for the inconvenience.
One of our agents will contact you directly by email to review the situation and ensure everything is resolved.
Regards,
Carethy
Good service.to order and a good service…
Easy to order and a good service especially as the items came from Spain.
January 11, 2026
Reply from Carethy
Hi Christine
Thank you for your positive feedback!
I'm glad everything went smoothly and that you appreciated our service, even with the shipment from Spain.
If you need any further assistance, feel free to reach out to us.
Regards,
Carethy team
Reply from Carethy
Hi Meritxell
Thank you so much for your feedback!
I'm glad to hear that you found the process fast and easy.
If there's anything else you need, feel free to reach out.
Regards,
Carethy team
Goods were shipped quickly and were a…
Goods were shipped quickly and were a great price. Took a long time to get to me but it was over Christmas so assume it would be quicker at normal times
December 27, 2025
Reply from Carethy
Hi Customer,
Thank you for your feedback!
I'm glad to hear you found the prices great and appreciated the quick shipping.
It's understandable that the holiday season can sometimes cause delays.
If you have any further concerns, feel free to reach out to us at info@carethy.net.
Regards,
Carethy team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.