Car expert helped me through the process of purchasing my new vehicle. They provided me with a competitive price and walked me through the process without any issues.
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Review summary
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What people talk about most
Reviews shaping this summary
Maddison was exceptional to deal with and I would not hesitate recommending CarExpert to anyone. In fact, I don't think I would buy a car any other way ever again! Makes the process very simple and ef... See more
Company replied
Simple, fast and easy process. Saved ourselves alot of money on our new car. Communication was fantastic with CarExpert and the dealer. Source cars for Novated leasing. Organise a trade in as well... See more
Company replied
Car Expert made my jorney to find my car that cannot easier. I have watch Paul and his team to review and compare the cars I am after. Thanks to their honest and detailed reviews with comparison, I fi... See more
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Company details
Written by the company
CarExpert reaches millions of Australians every month with independent reviews, comparisons, and insights that shape new car buying decisions. By pairing this influence with our team of New Car Specialists, we guide buyers from research to purchase, securing the right car at the best deal, with a seamless and stress-free experience. Quite simply, our purpose is to make buying a new car quicker and easier.
CarExpert New Car Specialists
Written by the company
- Helping Australians buy the RIGHT new car
- Clear reviews and expert guidance to help you buy with confidence. Independent advice and fair, transparent offers from nationwide dealer partnerships. Research, guidance, great deals, finance and more - all in one place.
Contact info
Brisbane, Australia
- 1300 587 992
- enquiry@carexpert.com.au
- carexpert.com.au
Ready to buy a new car?
4.6
Excellent
42 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Understood what we wanted
Understood what we wanted, communication was great and Daniel was considerate it what we were trying to achieve. Would recommend Daniel and Car Expert to our friends and family
March 6, 2026
Unprompted review
Reply from Car Expert
Thanks for leaving a review, Chris. We're so pleased Daniel was able to help you out. We're always here if you ever need us in the future.
Happy driving
The CarExpert team
I recommend this service as it really saves some cash.
I recommend this service as it really does save some cash for the same product.
Dan was very helpful & communication was excellent.
He also guided me to another service that gave me a better trade in price for my 3 year old Mazda CX5.
The only consideration was that the Mazda dealer that provided the best price was about 50 minutes from where I live, however I can get the vehicle serviced at my local Mazda dealer, so all good.
Regards,
Stephen B
February 21, 2026
Unprompted review
Reply from Car Expert
Thanks for the kind words for Dan. He's super helpful and we're pleased you found his communication excellent! We'll be sure to pass this feedback on, Stephen.
Happy driving
The CarExpert team
Great experience! Great value!
Great experience with our broker Daniel and car experts, got what we wanted at banging price, highly recommended.
March 12, 2026
Unprompted review
Reply from Car Expert
It's fantastic you got the car you wanted on a great deal. We'll be sure to pass this feedback on to Daniel.
Happy driving!
The CarExpert team
Dan was fantastic nothing was too…
Dan was fantastic nothing was too difficult and he found us exactly what we were looking for and negotiated the price. Certainly would have no hesitation in recommending Dan .
March 30, 2026
Unprompted review
Reply from Car Expert
We're so pleased that Dan helped you find the perfect car at the right price, Vicki.
Thanks for your review
The CarExpert team
CarExpert are the best.
CarExpert are the best.
They take the time to understand your needs when purchasing a car.
Dan was awesome to deal with kept me informed and upto date. CarExpert take the time/worry of purchasing a car. They do all the work for you.
I personally & highly recommend getting in touch with them to guide/help you purchase your car.
Very thankful customer 🙏
March 24, 2026
Unprompted review
Reply from Car Expert
We appreciate you taking the time to provide this feedback, Andrea.
It's great that Dan was able to help make the new-car buying journey easier for you.
Enjoy your new wheels
The Car Expert team
Great friendly quick service
Great friendly quick service. Kept in the loop at all times process very smooth
April 8, 2026
Reply from Car Expert
It was our pleasure to help with your new car purchase. Thanks for the feedback, Christine.
Happy driving!
The CarExpert team
It was an amazing experience with team…
It was an amazing experience with team . Well communicated with all the steps
April 6, 2026
Reply from Car Expert
Thanks for sharing that feedback, Sanil.
We're pleased you had an enjoyable experience using CarExpert and that you received great communication through every step of your car-buying journey.
Happy driving,
The CarExpert team
No stress what so ever
No stress what so ever , great communication
Shout out to Yas ( Finace) Who made the whole experience so easy .. so thank you
March 2, 2026
Reply from Car Expert
Thanks for the excellent review Marco and Marisa! We'll pass this on to Yas.
Enjoy your new car,
The CarExpert Team
Outstanding support for purchasing a…
Outstanding support for purchasing a new vehicle - CarExpert made it so easy. Communication very clear, and would not hesitate to recommend. Five stars.
February 3, 2026
Reply from Car Expert
It's wonderful to hear your felt supported through your new car journey and found it easy, Julia.
Thanks for your five-star rating.
Have fun with your new car,
The CarExpert Team
Excellent service and assistance with a…
Excellent service and assistance with a purchase of a new vehicle.
April 1, 2026
Reply from Car Expert
Thanks for your review, Leighton.
We're so glad we were able to help with your purchase and that our service impressed you.
Happy driving,
The CarExpert Team
Simple, fast and money saving!!
Simple, fast and easy process. Saved ourselves alot of money on our new car.
Communication was fantastic with CarExpert and the dealer. Source cars for Novated leasing. Organise a trade in as well.
Highly recommend to anyone looking for a new car.
Thanks heaps to Josh. Love our new Kona
January 10, 2026
Reply from Car Expert
We're so pleased that you love your new Kona, Kristy.
Buying a new car should be an easy process, so it was our pleasure to deliver on that promise and help save you money as well.
Happy driving,
The CarExpert Team
Two Times Round
We used the service a month ago to purchase a Kia Tasman. As a result we got what we believe to be a pretty good deal using Car Experts. This time round we wanted to add an electric vehicle to the fold. I was hoping to see if we could get a deal better than we could have achieved by ourselves. Unfortunately, we weren't able to solicit anything better than the current deals on offer to us from Kia. But the upside was that all the leg work was done for us and it didn't cost us anything to try.
April 1, 2026
Reply from Car Expert
We were pleased to welcome you back again, Wayne, for your second car purchase!
Our New Car Specialists do the running around, so you don't have to. By handling all of the paperwork and coordinating with the dealer, we're pleased it gave you back valuable time in your day.
Happy driving,
The CarExpert Team
The service was excellent
I thought this might have been a scam at first but after dealing with them and buying a new vehicle through them I was very happy with the result of the purchase, very professional
December 5, 2025
Reply from Car Expert
We're glad you stuck with us, Douglas! Thanks for the kind message, and we're so glad we could help.
Have fun with your new car,
The CarExpert Team
Quick and easy
Hamish was easy to talk to, he was patient with me, and got me a really good deal.
October 13, 2025
Reply from Car Expert
Thanks for the kind words for Hamish, Scott. We'll pass on the great feedback!
Enjoy your new car!
The CarExpert Team
Simple and efficient. Great experience.
Maddison was exceptional to deal with and I would not hesitate recommending CarExpert to anyone. In fact, I don't think I would buy a car any other way ever again! Makes the process very simple and efficient.
September 1, 2025
Reply from Car Expert
Maddison is indeed a superstar! We'll pass on the great feedback to her.
We're so happy that you loved the service, and we appreciate the kind words.
Enjoy your new car!
The CarExpert Team
Plenty of friendly communication and…
Plenty of friendly communication and follow-up great service
December 15, 2025
Reply from Car Expert
It was our pleasure Gary! Thanks so much for the review.
Best,
The CarExpert Team
Highly recommended because they made my…
Highly recommended because they made my search and purchase of my car very simple
March 26, 2026
Reply from Car Expert
We're so glad we were able to help with your purchase, Anita.
Thanks so much for the recommendation!
Happy driving,
The CarExpert Team
Aaron Knowles and Isabell Hunt…Team work
Both Aaron Knowles and Isabell Hunt have worked hard to get what I consider to be the best deal . I had looked hard for a deal and the aforementioned had a better deal for me in one day . They have been working behind the scenes to make it happen . Well done and thankyou
March 24, 2026
Unprompted review
Reply from Car Expert
Thanks so much for your kind words, we really appreciate it!
Aaron and Isabell will be thrilled to hear this. We’re glad they could help secure a great deal for you so quickly.
Enjoy the new car!
The CarExpert Team
Scammers
Scammers – beware!
Do not place a quote with CarExpert. They told me they had a car in stock and ready to go, but after providing my driver’s licence photos, I found out none of the agreed-upon accessories were actually included in the deal. Then they suddenly said the car still had to be manufactured and could take 2–3 months to arrive. Completely misleading and dishonest process.
November 5, 2025
Unprompted review
Reply from Car Expert
Hello Hadi,
We’re genuinely sorry this was your experience. We never want to upset or mislead anyone. Our role is to support customers through the buying process by working closely with our dealer partners.
While stock and specifications can sometimes change quickly at the dealer level, we should always ensure you’re kept clearly informed throughout. We’re sorry this wasn’t the case here. We’re reviewing our processes and remain committed to transparency, keeping our customers fully informed at every step.
Regards
The CarExpert Team
The best car team in the business
I love that the guys that started CarAdvice have finally come back and started CarExpert. The quality of the writing is excellent, the videos by Paul Maric are incredibly detailed and informative and I find the reviews in depth and accurate.
I've bookmarked it and it's now one of my go tos for the car detail I need.
September 5, 2020
Unprompted review
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