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Car Expert Reviews 42

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people appreciate the competitive pricing and the ease of the car purchasing process, often saving money and finding deals they couldn't secure on their own. The service is frequently highlighted as exceptional, with consumers noting the efficiency, quick response times, and the smooth user experience. However, some people were dissatisfied with the transparency of the process, mentioning that agreed-upon accessories were not included and that trade-in valuations were significantly lower than private sale prices. These customers ultimately purchased vehicles without the company's assistance and would not recommend the service.

What people talk about most

Price

Reviewers highlight positive aspects of price, with many customers expressing satisfaction with the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendly, knowledgeable, and... See more

Service

Customers had positive experiences with service, often highlighting the friendly, knowledgeable, and... See more

Product

People report positive experiences with the product, often finding the car they want at a very good price... See more

Value for money

Reviewers express high satisfaction with the value for money, often reporting significant savings. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Car expert helped me through the process of purchasing my new vehicle. They provided me with a competitive price and walked me through the process without any issues.

Company replied

Rated 5 out of 5 stars

Maddison was exceptional to deal with and I would not hesitate recommending CarExpert to anyone. In fact, I don't think I would buy a car any other way ever again! Makes the process very simple and ef... See more

Company replied

Rated 5 out of 5 stars

Simple, fast and easy process. Saved ourselves alot of money on our new car. Communication was fantastic with CarExpert and the dealer. Source cars for Novated leasing. Organise a trade in as well... See more

Company replied

Rated 5 out of 5 stars

Car Expert made my jorney to find my car that cannot easier. I have watch Paul and his team to review and compare the cars I am after. Thanks to their honest and detailed reviews with comparison, I fi... See more

Company replied


Company details

  1. Auto Market
  2. Car Dealer
  3. Media and Marketing Agency
  4. Media Company
  5. Publisher

Written by the company

CarExpert reaches millions of Australians every month with independent reviews, comparisons, and insights that shape new car buying decisions. By pairing this influence with our team of New Car Specialists, we guide buyers from research to purchase, securing the right car at the best deal, with a seamless and stress-free experience. Quite simply, our purpose is to make buying a new car quicker and easier.

CarExpert New Car Specialists

Written by the company

Helping Australians buy the RIGHT new car
Clear reviews and expert guidance to help you buy with confidence. Independent advice and fair, transparent offers from nationwide dealer partnerships. Research, guidance, great deals, finance and more - all in one place.

Contact info

Promotion box for Car Expert

Ready to buy a new car?

CarExpert's New Car Specialists are here to help you buy your new car.

4.6

Excellent

TrustScore 4.5 out of 5

42 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

CarExpert - website built like a sports car

CarExpert is a great place to read well researched and entertaining articles about all the latest news and reviews about cars. They seems to be filling in the quality that I’ve seen recently dip from other car review websites. Best of all, CarExpert is completely advertisement free. So no irritating pop ups halfway through and article. It’s genuinely refreshing to read good content without constantly working around spam. 10/10!

May 20, 2020
Unprompted review

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