Easy to take out the insurance at short notice. Very competitive rate & cover compared to the hire co. OTC charges and with easy to understand terms &: conditions. Can't comment on service/response if... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Good experience with Carhireexcess We had a small accident with the car we had rented. Nothing major, just a scratch, but the car rental charged us a hefty repair cost. The car hire exce... See more
Company replied
Insurance can only be truly rated if and when you have to claim. After many years hiring cars in Europe we fell foul of the 'that scratch wasn't there when you took the car'! We photo'd and video'd th... See more
Company replied
My go-to for excess waiver. Always far cheaper than hire company insurance. Worth noting that this "saving" means accepting more admin in the event of a claim. One minor criticism, why is there no ac... See more
Company replied
Company details
Written by the company
CarHireExcess.co.uk is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CarHireExcess.co.uk, you can choose between European or Worldwide policies, be it Annual or Daily cover. We also offer Supplemental Liability Insurance as an add-on cover for Worldwide policies.
Contact info
Parkview, 82 Oxford Road, Uxbridge, UB8 1UX, London, United Kingdom
- 0333 355 6182
- info@carhireexcess.co.uk
- carhireexcess.co.uk
4.7
Excellent
2K reviews
Asks customers to review
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The Worst company for insurance
The Worst company for insurance. When the car is demage they never refund you back. Always saying 10 working days it will be in your account but it never comes.
December 31, 2025
Unprompted review
Reply from Carhireexcess.co.uk
Hi,
We are sorry that you did not have a great experience regarding our policy.
We have requested information in order to investigate this further for you although we have received no answer.
If you would like for us to investigate this further please call us on 0333 355 6182 and a member of our team would be more than happy to help.
Kind regards,
Dominik
Saves cost when hiring cars anywhere
Saves cost when hiring cars anywhere.
Have used them for several years now and it is a good saving on a car hire where you feel u need additional insurance. Car hire companies charge very high fees for this add-on. Over a couple of rentals it is a good saving indeed. I have not had to claim as yet.
March 19, 2025
Reply from Carhireexcess.co.uk
Hi Jeremy,
So kind of you to say! We're truly grateful for your support. We don’t take kind words for granted. Your support helps us grow stronger and serve better every day.
Kind Regards,
Victoria
£10 policy vs £200 offer from rental company
Unfortunately I'd to make a claim. Their submission form told me exactly what I needed to upload. I uploaded everything on Sunday, approved Tuesday and money in my account on Friday. Amazing service.
February 14, 2026
Unprompted review
Reply from Carhireexcess.co.uk
Hi Damian,
Thanks for the five stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!
Kind Regards,
Victoria
Reply from Carhireexcess.co.uk
Hi,
Awesome to hear—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.
Kind Regards,
Victoria
Reply from Carhireexcess.co.uk
Hi Mark,
We appreciate you taking the time to leave us a review—it means the world! We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus.
Kind Regards,
Victoria
Reply from Carhireexcess.co.uk
Hi,
Love hearing this! Thank you for sharing your experience with us. It’s always so helpful—and heartening—to hear that what we do is working well for you. Thanks for being part of the journey.
Kind Regards,
Victoria
Reply from Carhireexcess.co.uk
Dear Gregory,
Thank you for taking the time to leave a review.
Kind Regards
Rahul
My go-to for excess waiver
My go-to for excess waiver. Always far cheaper than hire company insurance. Worth noting that this "saving" means accepting more admin in the event of a claim. One minor criticism, why is there no account option for regular customers?
February 18, 2026
Reply from Carhireexcess.co.uk
Dear Giles,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Easy booking and good value
The booking was easy to make and the documents provided are extensive and precise, as well as clear to read.
February 13, 2026
Reply from Carhireexcess.co.uk
Dear Manuelle,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Good all round
February 16, 2026
Reply from Carhireexcess.co.uk
Dear Graham,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Excess car hire insurance policy at competitive price
This must be the fourth time I have purchased a car hire excess policy, although I have never needed to make a claim. The policy provides me reassurance that I am not going to incur European recovery or repair costs if I was unfortunate to be involved in an accident. I must also add that if you intend to hire a car abroad for more than 7 days carhireexcess policy becomes more competitive than the additional comprehensive cover offerd by the rental companies
February 13, 2026
Reply from Carhireexcess.co.uk
Dear Paul,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
I’ve used carhire excess for a number…
I’ve used carhire excess for a number of years as it’s a 100% back up and peace of mind
February 13, 2026
Reply from Carhireexcess.co.uk
Dear Keith,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Simple to complete
Simple to complete, no having to prove licence status to make purchase .
Hope I will never need to claim on my insurance ; if I do , hope that process is equally simple.
February 12, 2026
Reply from Carhireexcess.co.uk
Dear Andrew,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
fast booking process
February 12, 2026
Reply from Carhireexcess.co.uk
Dear Philip,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Reply from Carhireexcess.co.uk
Hi Eugene,
We're happy to hear that our agent was helpful. We appreciate your positive feedback and your time.
Kind regards,
Dominik
Good price & cover
Good price & cover. Done this many times, though never actually made any claim.
February 10, 2026
Reply from Carhireexcess.co.uk
Hi Peter,
We appreciate your continued trust in our good prices and coverage. It's great to know you've had positive experiences, even without needing to make a claim.
Kind regards,
Dominik
Great price, simple renewal
Great price, I renew every year, I have never had to use it but I hope the day I do, the process is as easy as the purchase. Better than the offers at the car hire.
February 9, 2026
Reply from Carhireexcess.co.uk
Hi Mick,
We're happy to hear that you find our prices great and renew every year. We appreciate your feedback and hope that if you need to use our services, the process will be as easy as your purchase.
Kind regards,
Dominik
Allowed us to get cover even when the…
Allowed us to get cover even when the hire car policy had started
February 4, 2026
Reply from Carhireexcess.co.uk
Hi M.Turner.
We're happy to hear that we could provide cover even after your hire car policy had started. Thank you for your positive feedback!
Kind regards,
Dominik
Easy to get cover quickly.
February 6, 2026
Reply from Carhireexcess.co.uk
Hi Paul,
We are happy to hear that you were able to get coverage quickly. Thank you for your feedback; we appreciate it.
Kind regards,
Dominik
I hope it goes well.
February 6, 2026
Reply from Carhireexcess.co.uk
Hi,
We appreciate your positive sentiment and hope everything proceeds smoothly for you in the future.
Kind regards,
Dominik
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