SimplyExcess Reviews 197

Very helpful and informative.
Very good price.

I had to make a claim on our car hire excess cover after being charged £900 by Dollar Car Rental at Belfast International Airport for a chip in the windscreen. I submitted all the paperwork to Simply Excess via their online form 2 days after the incident and received the full amount requested less than 10 days later. I had to call to ask a couple of questions before submitting the paperwork and the person I spoke to was helpful and sent me the information required via email whilst I was on the phone. We will be using this company again - cannot rate highly enough. And much better to buy this insurance than give extortionate amounts of money to the car hire companies.

Good value and easy to arrange cover, with excellent communications. A pleasure to decline costlier cover at the desk! Thanks

Very easy process and always excellent customer service

Excellent cover at a great price compared to the "rip off" prices offered by hire car companies.

Easy to take out a policy. Cheaper by far. No claim required and I will definitely use again.

I needed excess protection at short notice for a rental car from Enterprise who wanted to charge me £64 for three days. Found Simply Excess through the Martin Lewis website and their charge was only £8, so very good value.
Arranging and buying the policy was quick and simple. The policy was clear and easy to understand. Simply Excess also sent some useful advice shortly before the vehicle return was due on what to do when returning the car.
I cannot comment on their customer service for any claim as I fortunately did not have to make a claim.

Saved me £42 a day that the rental company was trying to charge me for the same cover.

Great service, great price. I didn't need to claim but I received several emails before my trip and on returning the car giving advice about the hire'

Did what it said on the tin - Provides the peace of mind knowing that you are covered should one of the car rental companies tries stealing money from you. Lets face it, their all sly and want any excuse to take money!

5 star from me for the simple process of purchasing, their competitive price and the information they give you on how to navigate the car hire world.

* I didnt need to make a claim thus depending on how they handled it could have changed my rating and review*

Excellent value & service

Thankfully didn’t need to make a claim, but the price and particularly the advice they give is extremely useful.

I used simply excess in 2025 and needed to claim after hire car was scratched. They settled claim without any quibbles.
Hence I used again this year for SA trip, very easy to arrange.
Fortunately this year I didn’t need to make a claim.

Communication from SimplyExcess was great and very helpful both at the start and the end. The email reminders with tips and advice did help

Super easy to use and take out the right amount of cover I needed for my car hire. Excellent comms - just the right level of emails. Great price compared to what the car hire place quoted (ca. £90) so I saved a packet - would recommend for sure.

Thankfully, no need to make a car insurance claim, but the whole process of obtaining insurance and helpful emails was first class. Thank you!

Good price. Extensive coverage. I did not have to claim, which would be the acid test.

Easy to book and a competitive price. I didn't have to make any claim so I can't say beyond that.