SimplyExcess Reviews 197

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent value for money, noting that the prices are significantly lower than those offered by car rental companies, often saving them a small fortune. People also appreciate the top-class service, finding the website easy to navigate and the process of obtaining a quote straightforward. Many consumers highlight the peace of mind they gain from using this service. However, some customers mentioned that they did not have to make a claim, so they could not comment on the claims process or the customer service in that regard. Conversely, a few other people also felt that the company handled their claims incredibly efficiently, with one reviewer receiving reimbursement within three days and another having their claim accepted in full in less than a week.

What people talk about most

Price

Reviewers consistently express satisfaction with the pricing. Many customers highlight that the cost is... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent service,... See more

Claim

Customers consistently note ambiguous experiences with claim. Many reviewers did not need to make a claim, so... See more

Value for money

Clients share positive opinions on value for money. Many reviewers found the service to be excellent value,... See more

Website

Customers had positive experiences with the website. Reviewers consistently found the website easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed excess protection at short notice for a rental car from Enterprise who wanted to charge me £64 for three days. Found Simply Excess through the Martin Lewis website and their charge was only... See more

Rated 5 out of 5 stars

Car rental excess policy was regrettably “excessive” . The online process with Simplyexcess was quick and easy. Towards the end of the agreement I needed to amend the return time by a few hours, commu... See more

Rated 5 out of 5 stars

I had to make a claim on our car hire excess cover after being charged £900 by Dollar Car Rental at Belfast International Airport for a chip in the windscreen. I submitted all the paperwork to Simply... See more

Rated 5 out of 5 stars

First time we have used Simply Excess I was nervous about car Hire Simply Excess gave peace of mind & confidence to drive in an unfamiliar car. thankfully I didn't need to make a claim.The communica... See more


Company details

  1. Insurance Broker
  2. Travel Insurance Company

Written by the company

No forms, no fuss. At SimplyExcess, we make car hire excess insurance simple, fast, and affordable. Forget long forms, confusing jargon, or hidden fees – just straightforward cover in a few easy clicks. We take care of the details so you can enjoy your trip with total confidence and peace of mind.


Contact info

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent trouble free claims

I got a car hire supplementary insurance from them.
Unfortunately I damaged the rental car while parking, and the rental charges were high.
SimplyExcess paid me the charges in full on receipt of the supporting documents. I would certainly use them again (though I hope never to have to make a claim again).

February 4, 2026
Unprompted review
Rated 3 out of 5 stars

Thankfully all went smoothly

Thankfully all went smoothly and I didn't have to use the policy, so I can't comment on how that would have been. Purchase process and guidance provided was very good.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great product

I can only review the purchase process, as we didn't need to make a claim, so can't comment on how easy that is. The purchase was made very easily online, was good value and gave us peace of mind for the journey.

January 3, 2026
Unprompted review
Rated 4 out of 5 stars

No sales pitch

Having already brought our excess cover made getting the car so much easier as we didn't have the pressure sales from the car hire representative to buy theirs's. A helpful tip have a printed copy of your insurance to show them.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

I can only comment on the purchase of…

I can only comment on the purchase of the policy and what it covers.
To purchase the policy was very easy and straightforward for someone with my limited ability.
The cover looks great for the cost of the policy, however the proof in the pudding comes if unfortunately you have to make a claim.

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to purchase

I can only review the purchase process, as we didn't need to make a claim, so can't comment on how easy that is.

The purchase was made very easily online and gave us peace of mind for the journey.

December 19, 2025
Unprompted review

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