I have previsously been a policy holder with this company. Over the last few days I have been trying to contact them to discuss renewal of my policy. Their phones are never answered, despite reporting... See more
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Very impressed with the claims process of CarHireExcess.com. Unfortunately got a flat tyre with my hire car in Spain. The rental company said to call Roadside Assistance which I did and the mechan... See more
Company replied
Knowing what's covered, pricing and website structure is good. Selecting product, arranging and payment straightforward too. No experience in making a claim, so can't comment about that, but better... See more
Company replied
We had to make a claim after being scammed by a supposed international car hire company who gave us the thumbs up after we dropped off the car and next day sent a big damage bill by email. The proces... See more
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Company details
Written by the company
CarHireExcess.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CarHireExcess.com, you can choose between European or Worldwide policies, be it Annual or Daily cover. We also offer Supplemental Liability Insurance as an add-on cover for Worldwide policies.
Contact info
(IRE) Suite 11, Fifth Floor, No. 2 Stemple Exchange, Blanchardstown Corporate Park D15 E4FN, Ireland | (UK) 1, Neptune Court Vanguard Way, Cardiff, CF24 5PJ , United Kingdom
- (IRE) 0818 444 447 | (UK) 0333 355 6182
- info@carhireexcess.com
- carhireexcess.com
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Would be 5 star if ?
Would be 5 star if you didn't have to go through a comparison sight to get best price.

Reply from CarHireExcess.com
Excellent website for car hire excess…
Excellent website for car hire excess insurance. My go to website for car hire excess insurance.

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Great Booking Experience
Knowing what's covered, pricing and website structure is good.
Selecting product, arranging and payment straightforward too.
No experience in making a claim, so can't comment about that, but better safe than sorry. It's also a much cheaper option than taking any extra cover via the car hire company

Reply from CarHireExcess.com
Incorrect information
The renewal notice had the wrong mobile phone number and the wrong date of birth.
Previous years details were correct.
Requested amendments and this was done.

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Paid for misfueling no hassle.
I put the wrong fuel in my car last year in Spain and was paid up to the promised amount. I have just renewed for the year and the price was the same.

Reply from CarHireExcess.com
Highly recommend
I was being charged an exorbitant amount for car hire in Birmingham (a hidden cost). I went online to CarHireExcess.com. The simplest process and within one minute I had annual insurance for 1/6 of the price I was being quoted for 3 weeks at the airport. Highly recommend.

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I have been waiting since April for my…
I have been waiting since April for my claim to be processed.

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It wasn't clear if Iceland was part of…
It wasn't clear if Iceland was part of the Europe group.

Reply from CarHireExcess.com
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