CarHireExcess.ie Reviews 

1,660
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 317 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the fantastic value and affordable pricing, noting that securing independent excess cover saves them a significant amount of money compared to expensive counter options provided by rental agencies. People also appreciate the user-friendly website and the smooth, professional service that provides genuine peace of mind during travel adventures. Reviewers frequently describe the overall claims procedure as remarkably straightforward, emphasizing that reimbursements arrive promptly when unfortunate incidents occur abroad. Some reviewers were not happy with occasional claim delays, prolonged waiting periods for payouts, and unexpected coverage limit discrepancies encountered.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting the simple, efficient, and seamless... See more

Price

Consumers find price to be a major benefit, noting that the service offers very competitive and affordable... See more

Service

Clients share positive opinions on service, frequently describing it as professional, quick, and hassle-free... See more

Value for money

People report positive experiences with value for money, noting that policies offer substantial savings... See more

Claim

Reviewers mention positive feedback about claim experiences, highlighting a straightforward and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently rented a car in Spain for five days and a neighbour recommended CarHireExcess.ie. We’d never used separate car hire excess insurance before, but the saving was substantial. Booking... See more

Company replied

Rated 5 out of 5 stars

I signed up for the annual worldwide cover which was great value. My wife recently scuffed an alloy wheel on our hire car in Portugal (I usually do the driving abroad!). The true test of an insurance... See more

Company replied

Rated 5 out of 5 stars

Great Customer Service, was part of a group travelling around Northern Europe, which had a RTA, were Carhire access was utilised with no drama. Top class service.

Company replied

Rated 5 out of 5 stars

Most Spanish / Portuguese car hire airport company's will put major pressure for you to buy " All you can Eat " policy's , I've driven for 50 years in 18 countries and never had an incident, bar a ""... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

CarHireExcess.ie is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CarHireExcess.ie, you can choose between European or Worldwide policies, be it Annual or Daily cover. We also offer Supplemental Liability Insurance as an add-on cover for Worldwide policies.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,660)

298 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good service

Simplification

September 16, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Tom,

Thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know is appreciated.

Kind regards,
Temi.

Rated 5 out of 5 stars

Uncomplicated ,easy to understand and…

Uncomplicated ,easy to understand and good reputation

September 15, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Shannon,

Thank you. It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is quite rewarding.

Kind regards,
Temi.

Rated 4 out of 5 stars

Easy to purchase

Easy to purchase, very competitive price. But I have not had to claim - that may be another issue.

September 15, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Brian,

Thank you for sharing your experience with us. It’s always so helpful to hear that what we do is working well for you. Thanks for being part of the journey.
We'll keep doing our best to make every experience just as positive.

Kind regards,
Temi.

Rated 4 out of 5 stars

All good

All good, simple registration

September 14, 2026
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Reply from CarHireExcess.ie

Hi Tymon,

It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding. Thank you for taking the time to share.

Kind regards,
Temi.

Rated 5 out of 5 stars

Good value.

Good value policy which thankfully wasn’t needed.

May 25, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Tony,

Thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know is quite appreciated.

Kind regards,
Temi.

Rated 5 out of 5 stars

Definitely cheaper than others

Definitely cheaper than other alternatives. I'm so happy my friend recommended them to me. Saved me hundreds just on the first rental.

June 29, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Hanna,

Thanks for trusting us and taking the time to share. We know trust has to be earned, so it's really helpful when someone says we got it right. Thank you!

Kind regards,
Temi.

Rated 5 out of 5 stars

Exactly as it should be.

Very straight forward. The car rental company in Italy initially wanted me to take out extra insurance but there was no argument when I mentioned that I had CarHireExcess. Fortunately I didn't have to make a claim.

June 5, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi David,

Thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know is much appreciated.

Kind regards,
Temi.

Rated 5 out of 5 stars
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Brendan,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is quite rewarding.

Kind regards,
Temi.

Rated 4 out of 5 stars

Service really good

Service really good. However I just had one small issue, in that my credit card had changed and so the standing payment did not go through. I luckily remembered this a couple of days after payment was due so I was able to go online and pay the renewal myself. I think it might be good if I had been notified that the payment was rejected.

September 10, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Irene,

Thank you. We read every review, and comments like yours help shape how we support and improve. We’re grateful you shared your experience.

Kind regards,
Temi.

Rated 5 out of 5 stars

effortless roll over

September 11, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi John,

Thank you for sharing your experience with us. It’s always so helpful to hear that what we do is working well for you. Thanks for being part of the journey.

Kind regards,
Temi.

Rated 5 out of 5 stars

Service excellence

Service , response and cost

September 10, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Anthony,

Thank you! We’re so happy you had a positive experience with us. and took the time to share. It’s always great to hear when things go well.

We'll keep doing our best to make every experience just as positive.

Kind regards,
Temi.

Rated 5 out of 5 stars

Good service

September 8, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Bruce,

We’re so glad to hear that. Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.

Kind Regards,
Zainab

Rated 2 out of 5 stars

Why they do not return emails

Why they do not return emails? This is the second evaluation in Trustpilot just to obtain CarHireExcess attention to help me with simple questions.

September 8, 2026
Unprompted review
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Rafael,

Thank you for taking the time to leave a review. I’m really sorry to hear this. We are currently experiencing a high volume of emails and queries, which unfortunately means our response times have been slower than usual. I can see that my colleague has now responded to your query. I will also be reaching out to you directly.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Peace of mind to say no at the rental…

Peace of mind to say no at the rental counter.

January 12, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Maurice,

Thanks so much for your kind words. We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

Rated 4 out of 5 stars

Great to get a reminder for insurance…

Great to get a reminder for insurance and simple to pay

September 7, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Bernie,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Zainab

Rated 4 out of 5 stars

Efficiency

September 4, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Dear Customer,

Thanks for the five stars! We're grateful for your support. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Simplicity and value.

Simplicity and value.

September 4, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Brendan,

We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.

Kind Regards,
Zainab

Rated 4 out of 5 stars

Newcomer

I have only just subscribed so cannot say much other than seems very good value and simple to sign up.

September 2, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Fred,

We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Being able to produce insurance at…

Being able to produce insurance at airport pick up for hire car.👍🇮🇪

September 2, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Kevin,

Thank you for sharing your experience with us. It’s always so helpful to hear that what we do is working well for you. Thanks for being part of the journey.

Kind regards,
Temi.

Rated 5 out of 5 stars

Efficient.

September 2, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi,

Thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know is very much appreciated,

Kind regards,
Temi.

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