Car Hire Excess Insurance Reviews 

8
TrustScore 3 out of 5

3.2

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Nothing beats the freedom of having your own transport on holiday. Want to check out that family-run restaurant that’s miles from the nearest bus stop?


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3.2

Average

TrustScore 3 out of 5

8 reviews

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3.2

All reviews

(8)

1 review in the last 12 months

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Rated 1 out of 5 stars

Claim ignored

I've had multiple policies with CarHireExcess over the years. This was the first time I've had to claim. I tried making a claim sending all the details to the claim email address - no response (actually not strictly true - we did receive an automated email acknowledging receipt). A follow-up email received no response either.

Luckily the excess this time was only 250 Euros so we have written it off.

Wont be using them again though.

September 15, 2024
Unprompted review
Rated 5 out of 5 stars

Sorted

You only find out how good insurance companies are when you have to make a claim. Car Hire Excess lived up to their promise and paid out on my claim for damage to a tyre on a vehicle I had rented from Alamo at Heathrow. Whilst the claim took 3 months to complete, at least everything was done via email, which speeded up the process. Car Hire Excess kept me updated throughout the process and explained the reason for time delays. I would highly recommend them for your excess car hire insurance.

January 24, 2024
Unprompted review
Rated 5 out of 5 stars

Renewed for the 5th year

I just renewed with CHEW for the 5th year in succession. I was unfortunate enough to have to have been charged for damages by a car hire company and I claimed through my policy, and got compensated for 100% of the bill. I don't know why people still pay for full damage waivers at car-hire companies when they can save a ton of money with CHEW.

July 21, 2023
Unprompted review

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