Insured bikes for another year. No issues as never needed to claim but all ok for past few years of using them. However, I am amazed this company still hasnt got an APP for easy reference and self se... See more
Company replied
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Review summary
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Based on these reviews
Read lots of good reviews, so decided to go ahead & insure my photography equipment through Eversure. The process was really easy & straightforward, really competitive quote, hopefully I will never... See more
Company replied
After the initial disappointment with an increase in the premium despite not having made a claim, I called and was happy with the reduced price
Company replied
I had no interaction with Eversure just a renewal notice, price the same as last year, never had to make a claim so not much to comment but when I have spoken to them they have been friendly and helpf... See more
Company replied
Company details
- Insurance Agency
- Caravan and Motorhome Insurance Company
- Cycle Insurance Company
- Insurance Broker
- Insurance Company
About Eversure
Written by the company
Eversure provides specialist insurance designed to protect the things most important to you - whether they’re part of your hobbies or your livelihood. Our Camera, Static Caravan, Touring Caravan, and Bicycle insurance policies are built to provide reliable cover and lasting peace of mind.
Our mission is to offer straightforward protection with a customer-first approach, so you can enjoy the things you rely on with confidence.
Contact info
Bury Street 1-3, GU2 4AW, Guildford, United Kingdom
- https://www.eversure.com/contact.aspx
- www.eversure.com
4.3
Excellent
857 reviews
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Eversure, camera insurance
In fairness, my wife is the person who I have trusted in finding my camera insurance, and I totally trust her judgement. I have purchased my insurance from eversure for a few years now, I feel the price is competitive. Whenever I have had to contact them they have been very helpful, the experience has been positive, they communicate clear and are totally understandable, which is high on the list for me. To-date, I am happy with the service eversure provide, thank you, John.
April 15, 2026
Reply from Eversure
Hi John,
We're happy to hear that you've had a positive experience with our camera insurance and appreciate the competitive pricing. It's great to know our clear communication and helpful service have met your expectations over the years. Thank you for your kind words!
Kind regards,
Anna
Kind and helpful!
Kind and helpful service from the delightful Craig.
Very thorough in the process, helped make some changes to the policy swiftly and easily.
Overall a great experience from a lovely person, and good business!
April 15, 2026
Reply from Eversure
Hi,
We're happy to hear that you had a great experience and that the policy changes were made swiftly and easily. Thank you for your positive feedback!
Kind regards,
Anna
Nice to know i have peace of mind with…
Nice to know i have peace of mind with my bikes for the next year . The renewel was simple it was nice to have a reminder a month before the money was due to come out of my account .
April 11, 2026
Reply from Eversure
Hi Mark,
We're happy to hear that you have peace of mind knowing your bikes are covered! It's great the renewal process was simple and the reminder was helpful. Thank you for your positive feedback.
Kind regards,
Anna
Reply from Eversure
Hi Chris,
We're happy to hear that you found our policy amendment process flexible. Thank you for your positive feedback.
Kind regards,
Anna
Unauthorised stolen funds
No longer have the bike therefore insurance is not required and the stole the money from my card with out any authorisation
Currently trying to reteve stolen funds
Absolutely disgusting!
April 15, 2026
Reply from Eversure
Hi there,
We’re sorry to hear about your experience and appreciate you bringing this to our attention.
Your policy was set to automatically renew in line with the terms agreed at the point of purchase. A renewal invitation was sent in advance on 24th March 2026, which included details of the upcoming payment.
Following your contact, we have now cancelled the policy and arranged a full refund in line with our cancellation policy. This will be returned to your account within 3–5 working days.
If you have any further questions, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Chloe
Good to do business with
I use Eversure to insure my camera gear. The rates are competitive and making changes works smoothly. No experience of claims.
April 13, 2026
Reply from Eversure
Hi Steve,
We're happy to hear that our rates are competitive and making any changes to your policy are smooth. Thank you for your positive feedback!
Kind regards,
Anna
Annul Renewal.
I rolled over my policy from last year as it was a good price to carry on.
April 11, 2026
Reply from Eversure
Hi Kevin,
We're happy to hear that our policy's price met your expectations. Thanks for your feedback.
Kind regards,
Anna
Would not recommend
Would not recommend, broke down and waited 4 hours for recovery, someone arrived didnt even test the car and said they couldnt fix it, then had to wait an additional 2 hours for someone to tow it. As a young girl in the dark in a place where i didnt know it was very frustrating. Then they wouldnt tow it to a garage or where I wanted it, so took it 3 hours away to my home address, leaving me there alone in the dark with no alternative travel. They told me i was eligible for a hire car, if i sorted it out. So i arranged it and then they rang me and said i wasn't eligible anymore. Absolutely disgusting customer service and i would not reccomend
February 14, 2026
Unprompted review
Reply from Eversure
Hi there,
We’re really sorry to hear about your experience and would like to look into this further for you.
As the broker, we work with an assistance provider who handles breakdowns on our behalf. We completely understand your frustration and want to review what happened.
Please could you get in touch using our online contact form, so we can raise this with the assistance provider for you:
https://www.eversure.com/contact.aspx
Kind regards,
Chloe
Reply from Eversure
Hi Alan,
We're happy you found the process fast and easy, and that you considered our prices reasonable. Thank you for your positive feedback!
Kind regards,
Anna
Reply from Eversure
Hi,
We're happy that you found it easy to purchase and choose your desired level of cover. Thank you for your positive feedback!
Kind regards,
Anna
Quick easy and good price
April 13, 2026
Reply from Eversure
Hi Janet,
We're glad you found our service quick, easy, and well-priced. Thanks for your feedback.
Kind regards,
Anna
Great service
April 13, 2026
Reply from Eversure
Hi Helen,
We're happy you're happy with our service!
Kind regards,
Anna
Reply from Eversure
Hi David,
It's great to hear you found Eversure fast and easy to use.
Kind regards,
Anna
Reply from Eversure
Hi Paul,
Thank you for taking the time to leave feedback - it's great to hear you found our team helpful!
Kind regards,
Anna
The website does not appear to be…
The website does not appear to be finished. I was hoping for a more complete customer experience.
April 11, 2026
Reply from Eversure
Hi Christina,
Thank you for taking the time to leave a review. We really appreciate your feedback, and we’re sorry to hear that the website didn’t meet your expectations.
We’d love to understand more about your experience and how we can improve. If you’re happy to share further details, please feel free to get in touch using the link below - one of our agents will be happy to help:
https://www.eversure.com/contact.aspx
Kind regards,
Chloe
Reply from Eversure
Hi Brian,
We're happy that everything went smoothly for you and that our website was user-friendly. Thank you for taking the time to leave us feedback!
Kind regards,
Anna
Avoid
Auto renews automatically - NO number to call, registering for an account to cancel auto renewal is the most complex I have ever encountered
Do not use!!!!
April 12, 2026
Unprompted review
Reply from Eversure
Hi there,
Thank you for your feedback. We’re sorry to hear about the frustration you experienced with auto-renewal and managing your account.
Auto-renewal settings can be updated at any time via your MyAccount or by contacting us through our 24/7 contact form, where our team will be happy to help.
https://www.eversure.com/contact.aspx
We appreciate you taking the time to share your experience.
Kind regards,
Chloe
Really good policy and very competitive…
Really good policy and very competitive on the price
April 10, 2026
Reply from Eversure
Hi Sunil,
We're happy to learn that you find our policy to be of good value and competitively priced. Thank you for sharing your positive experience with us.
Kind regards,
Anna
Swift and clear
April 10, 2026
Reply from Eversure
Hi Fabio,
We're happy you found everything clear on the Cover4Rentals website and the process swift.
Kind regards,
Anna
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